I’ve Got A Good Fee-ling About This

| Worcester, MA, USA | Right | July 28, 2015

(I am the treasurer of a small church. I notice that we are paying a fee for every check we write. I thought maybe the bank might waive the fee for a church, so I call.)

Me: “Hi, my name is [My Name], and I’m with [Church]. I was wondering if the bank would waive the fee we are paying on the checks we write, being a church and all?”

Branch Manager: “Gee, I don’t know. I’ve never been asked this before. Let me call down to the main office and see what they say.”

(30 minutes later, my phone rings. It’s the branch manager, but he thinks he is calling his main office.)

Branch Manager: “Hi, this is [Branch Manager] at the Edgewood office. I just got a call from a customer asking if we ever waive the fee for checks because they are a church?”

Me: *thinking fast* “Well, policy is that they must pay, but if they ask, we waive it.”

Branch Manager: “Okay, thanks.”

(10 minutes later, the phone rings again. This time the branch manager is actually calling me.)

Branch Manager: “Hi, this is [Branch Manager]. I talked with the main office and they said we could waive the fee. I’ll adjust your next statement.”

Me: “That’s great, thank you.”

(If she questioned what had just happened, she was never going to call the main office or the customer about it.)

A Low Grade Of Customer Service

| Berkshire, England, UK | Working | July 17, 2015

(I am a 20 year old female, but I have been told I look anywhere from 14-16. I made an appointment to discuss getting a student credit card so that I could build up a good credit history early and make life easier later down the line. I arrive 10 minutes early because I hate being late. As things go, the person before me takes 30 minutes extra, so I’m already a bit frustrated when I start talking with him.)

Banker: “So, you want to open a student credit card?”

Me: “Yes, I study archaeology BSc at [University].”

Banker: “Oh, good. They are okay, I guess… What grades do you get?”

(First off, the uni is on par with Oxford for the course I am on and beats Cambridge, so it’s not just okay. Secondly, I do not feel my grades are his concern but I am doing very well so I don’t mind.)

Me: “Oh, I’m getting high two ones, so, really good!”

Banker: *chuckles* “That’s not too bad, I suppose…”

Me: “I am second best in my class; I am doing extremely well and am only in first year.”

Banker: *looks at me incredulously* “Really, you could do better.”

(2:1 is second highest you can get. As I am just below border for first, this is EXTREMELY offensive.)

Banker: “Oh, and next week someone will call you to check on customer service. Can you not mention the wait?”

Me: “Of course not. I work in customer service; I understand waiting…”

(No I didn’t mention the wait… I did however mention how unsettled he made me feel, and the fact he kept alluding to not wishing to give me a card because I wasn’t getting the highest grade.)

Death And Marriage

| Auckland, New Zealand | Romantic | July 15, 2015

(I’m waiting in a line at a bank and a creepy man stands behind me and starts talking to me. Bear in mind I’m around 15-16 at the time and he looks to be in his late 30s to early 40s.)

Guy: “Are you married?”

Me: “Nope.”

Guy: “Do you want to get married?”

Me: “Maybe in a few years.”

Guy: “Do you want to marry me?”

Me: “I like to know guys before I marry them.”

Guy: “Do you have a phone number?”

Me: “Only my parents’. ”

Guy: “I bet your dad has a shotgun, huh?”

Me: “No. We don’t believe in guns. I’m sure the chainsaw would work just fine, though.”

Hard To Explain

| OH, USA | Working | July 14, 2015

(My manager calls me in for a special six month review. Since I recently took on several large projects, and have been doing well, even getting compliments from the CEO, I secretly hope for a raise.)

Manager: “I want to talk to you about [Project #1] and [Project #2]. You’ve been doing a really good job with them, but I was really hoping that, by this time in the year, they would have gotten easier for you.”

Me: “Oh, well, they’re always going to be difficult. I basically have to start from scratch on each one! I can handle it though, and [CEO] has been really impressed.”

Manager: “Yes, but I really want you to get to a point where they’re easy.”

Me: “I’m sorry. I don’t understand. Do you want me to spend less time on them?”

Manager: “No, you’re getting everything done. They still just seem to be a challenge. Is there a way you can work on that?”

Me: “They’re always going to be hard. They’re huge projects with enormous documents and require coordination with at least 10 departments and they have to be finished every month. I’m not sure how you want them to be easier. Do you want them to just look easier?”

Manager: “No. I just want you to focus on making the whole process easier. It just seems really hard right now.”

(So, no raise because my work is hard. I still have no idea what she meant.)

Withdrawing Some Karma

| Ottawa, ON, Canada | Working | May 18, 2015

(The bank has three ATMs, but one clearly has an ‘Out Of Order’ sign on it. It’s caused a small line, but everyone is understanding. Until one guy arrives; nothing was said during the exchange.)

Me: *next in line to use the ATM*

Guy: *runs ahead of me, smirking at me; jumps onto the broken machine while pushing the paper out of the way.*

Me: *quietly walks over to the next good machine, which is next to his*

Guy: *pushes buttons, only for the machine to spit his card back out*

Me: *walks away as he has to get to the back of the now-longer line*

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