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Stories about people who clearly aim to misbehave.

We Hope She Gets Some Help — And Not From Housekeeping

, , , , | Right | CREDIT: nebulochaos | January 16, 2024

I’m working at the front desk of a hotel when a guest calls down from her room.

Me: “Hello, front desk!”

Guest: “My rocks are missing.”

I pause for a moment.

Me: “Your… your rocks?”

Guest: “Yes, my rocks! Two of ‘em are missing! I had ‘em in a little pile by my bed, and housekeeping took them!”

Me: “Okay, uh…”

I sympathize and get her to hang up, knowing she probably just isn’t in her right frame of mind. And then, she calls back.

Guest: “At least six of my rocks are missing! Do you know how I know? The pile is half the size it used to be!”

Me: “I’m very sorry, ma’am. I—”

Guest: “I want you to frisk that housekeeping b**** who took ‘em! I want you to search her car and get my rocks back!”

Me: “Ma’am… Ma’am, I can’t search her. I can’t do that.”

Guest: “Well, let me do it!”

Me: Ma’am! You cannot do that. You will get arrested if you lay hands on any of my housekeepers.”

Guest: “I want you to make a note to your manager, and I will leave a review that says to not leave your rocks here! And I want you to check the housekeeping room for my rocks!”

Me: “…I will do that, ma’am. Good night.”

Shockingly, the housekeeping room was devoid of rocks, and the guest is now on the Do Not Rent list. Things were fine up until she insulted and threatened my housekeepers.

Those Things Are So Prong

, , , , , | Right | January 16, 2024

CONTENT WARNING: Animal Abuse (Prong collar use on small puppy)

 

 

I am a pet trainer at a chain pet store. Part of our policy states that you cannot use things like prong collars or choke chains in class. A man walks in with this puppy — a three-month-old golden retriever — on a prong collar. I know it is written in our class agreement that these are not allowed, so I pull him aside at the end of the class after everyone else leaves.

Me: “Hey, I noticed you’re using the prong collar. Is your dog jumping or—”

Dog Owner: “No, he just listens better with it. I was told it was okay.”

Me: “Hmm, okay, well, if you use it at home, I understand. But in class, we actually don’t allow them.”

Dog Owner: “Well, I do. The other trainer told me it was okay, so what’s your f****** problem?”

Me: “Sir, I am the only trainer.”

Dog Owner: “No, it was the other one. The guy.”

Me: “Okay. I apologize for the confusion, but we cannot have that collar on in class. It is in the enrollment agreement, which you signed. We use positive reinforcement; we want our dogs to listen because they want to, not because they fear not listening. Does that make sense?”

Dog Owner: “Fine, then. I’ll get my money back.”

Me: *Nodding* “Okay, go on over to the cashier, and I’ll let them know you’ll be getting your money back. I’m sorry this wasn’t what you were looking for. Have a nice day.”

I turn and go back to my arena and gather his paperwork. He follows me in.

Dog Owner: “So, why sell these if you can’t use them?”

Me: “You can use them on your own time, but we do not use them in class. It creates a negative association between learning and behaviors, and it is [Store] policy.”

Dog Owner: “He is nuts without it.”

Me: “I understand; puppies are often like that. But that’s what class is for.”

Dog Owner: “Can I stay, then?”

Me: “If you’d like to stay—”

Dog Owner: “And use this?”

Me: “Not in class.”

Dog Owner: “F*** you, you ugly-a** c***. I am the customer.”

Me: “Go get your money back. You are not welcome in my arena.”

I walk by him and grab a manager to oversee the refund. When it’s all done, she comes to me.

Manager: “Did you call him an a**hole?”

Me: “No.”

Manager: “Did your face say it?”

Me: “I don’t think so. Well, maybe.”

Manager: “He said you called him out in front of the whole class, called him an a**hole for using a prong collar, and kicked him out.”

I run through the conversation again, highlighting that I gave him the chance to come back without the collar.

Manager: “Okay. I’m going to have to talk to the other students. It’s not that I don’t believe you, but I do have to do my part to get all sides of the story. But from what you’ve said, they won’t have any idea what I’m talking about.”

Me: “Well, no, they won’t, because I waited so he didn’t feel like I was attacking him.”

Manager: “Okay, no sweat. I’m proud of you for upholding policy, and I’m sorry it didn’t work out for him.”

I never heard anything more about the incident, nor have I seen that customer in the store since.

Non-Parenting: You’re Doing It Flight

, , , , , , , , , , | Right | January 16, 2024

CONTENT WARNING: Child Abuse

 

Several years ago, I visited Germany with some friends to see a band on tour. I’m American, so that involved a lengthy transcontinental flight over the ocean. This happened on my flight home.

It was the dead of night, and we were somewhere over the middle of the ocean. We flew into some sort of weather or pressure pocket, and I could feel my ears go all funny for a couple of moments.

A little girl, maybe four or five, was half asleep a few rows up, but this apparently startled her awake, and she started crying. And you can’t really blame her. We’d been on that plane for quite some time, she had probably got a confused sleep schedule, it was an unfamiliar environment, and now something startling had happened.

Instead of comforting her, which would likely have solved the problem and left me with no story to tell, the mother took a different approach.

Mother: *Sharply* “Girl! Stop crying. You’re waking people up.”

The little girl continued crying. And again, can you really blame her? She was reasonably upset, and now it seemed as if her mother was yelling at her.

Mother: *Sharply. “If you can’t be quiet, I’m going to put you outside the plane until you can calm down.”

Me: *Mouthing to my best friend* “What the effing eff?”

Now, I’m pretty sure all of us, when we were the little girl’s age, had some understanding of the concept that planes fly very high up, and if you go outside the plane, you will fall. That, of course, terrified the little girl more.

Little Girl: *Sobbing* “Mommy, please don’t. Please don’t send me outside. Please don’t, Mommy, please, please, please.”

Mother: “Be quiet, or you’re going outside.”

At this point, a middle-aged woman two rows up had had enough — not with the child but with the mother.

Woman #1: “Mein Gott im Himmel. You’re frightening her! Stop screaming and comfort her.”

Mother: “Don’t tell me how to raise my child.”

Woman #1: “Raise? This is not how you raise a child. This is how you ruin a child.”

Another woman motioned to the mother. She spoke with a heavy German accent, but her English was good.

Woman #2: “Here, she can sit with me. I will calm her.”

Mother: “She wouldn’t be able to understand you. I am perfectly capable of raising my daughter.”

At that point, the flight attendant arrived. She had a look on her face that I’ve not seen since my days in Catholic school when one of the nuns was about to mete out serious punishment. The look alone could wither most problems, but the mother was of a special breed.

Flight Attendant: “Please attend to your child. Passengers are trying to sleep.”

Mother: “I told her to stop crying. I can’t do anything if she refuses to listen. You’re clearly not parents, or you would know that.”

Some cheeky young man piped up.

Young Man: “You’re clearly not, either, or you’d be parenting right now.”

The flight attendant shot him a look. Then, she returned her attention to the mother.

Flight Attendant: “Your daughter is clearly distressed. We cannot land should she require medical attention. You need to attend to her.”

Mother: “She will stop crying when she stops crying.”

The flight attendant began to head to the front of the plane — maybe to speak to the pilot or something? I don’t know, honestly.

The mother, dozens of sets of eyes glaring at her, turned to the little girl and hissed.

Mother: “Shut up, girl! You’re going to get in trouble. The pilot is going to kick you off the plane, and then you’ll never get home!”

Brilliant thing to say to a frightened child. A man behind me snapped.

Man: “Shut your mouth, lady. The kid’s only crying because you’re a psycho. If you’d sit down and shut up, the kid would probably calm down in no time.”

Mother: “Don’t you take that tone with me!”

Man: “I’ll take any tone I like — especially with a psycho, child-abusing b****.”

The mother got up out of her seat and got in the man’s face. She was standing right beside me, screaming at him. It was terrifying, and I don’t know how he kept calm.

Then, she slapped him. Big mistake. BIG MISTAKE.

The flight attendant, returning from the front, saw this.

Flight Attendant: “I recommend you sit down and remain seated and quiet for the rest of the flight. Authorities will escort you off the plane when we land.”

The mother sputtered and attempted to protest. The flight attendant would have none of it.

Flight Attendant: “You committed an assault, and things are now out of my hands. Any further issues will likely compound your charges.”

The mother got up, stomped down the aisle to the bathroom, and shut herself in.

Immediately, the German-speaking woman sat in her seat and started comforting the little girl. She soon calmed and ceased crying.

The mother stayed in the bathroom for the rest of the flight, until it was time to land and she was ordered out. True to the attendant’s words, we were told to remain seated while she was escorted off the plane. The man who she’d slapped followed shortly after.

I have no idea what transpired after that, as I had to catch a connecting flight to my hometown airport. But hopefully, she faced some serious charges and that poor kid got someone better to care for her.

I’m planning on going back to Germany for the band’s next tour. Hopefully, this flight will be a lot more peaceful.

That’s What Happens When You Return To The Scene Of The Crime

, , , , , | Romantic | CREDIT: Hot_Burgoo | January 15, 2024

I’m working at the front desk of a hotel. A frequent guest arrives to check in, and he has his wife with him for the first time.

Me: “Welcome back, Mr. [Guest]! It’s always a pleasure to have you stay with us.”

He instantly becomes irate.

Guest: “What the h*** are you talking about?! I have never been to this hotel in my entire life!”

Now his wife is glaring at him.

Me: *Completely discombobulated* “Uh, yes, of course, my mistake. Let me get you checked in.”

By the time I finished my sentence, Mr. [Guest] had left and was running after his wife into the parking lot.

The front office supervisor just stared at me with a look of disbelief at my imbecility.

Thus ended my first hotelier lesson at the front desk.

Embarrassment Suits A Lazy Litterbug

, , , , , , , | Friendly | January 15, 2024

I am about twenty, and I’m at my older brother’s graduation. As the graduation ends, I see a man finish his coffee while walking and set the cup on the sidewalk. The way he is walking, he will pass a trash can.

My family is walking in the opposite direction, so I turn around, run up to the coffee cup, and pick it up.

Me: *In a fake friendly voice* “EXCUSE ME, SIR!”

No response.

Me: “Sir! In the gray suit! You dropped something!”

He turns around and sees me jogging up to him. I hold the cup out to him.

Gray Suit: “Mind your business.”

His family is trying not to laugh at the scenario.

Me: “I’m sure you meant to take this up to the trash can up there.”

Gray Suit: “If you care so much, you do it.”

Me: *In an innocent voice* “But sir, I’m going in the opposite direction!”

Gray Suit’s Family Member: “Thanks, sweetie.” *Takes the cup* “I swear he learned not to litter.” *Places the cup firmly in his hands* “He will take care of it properly.”

I run back to my family, who look appalled.

Brother: “I can’t believe you would be so rude. Well, actually, I can.”

Me: “Are you okay?”

Mom: “That was rude; you should apologize.”

Me: “To whom?”

I don’t remember the answer to that. I think they just felt embarrassed by proxy.