Waging War On Wages

, , , , , | | Legal | June 11, 2018

(I work in a fast food company and I recently witnessed some of my managers skipping around the question about their hourly wages. Curious, I asked them why. They told me that it’s illegal to talk about our pay. I was immediately confused because I’d always known it to be legal to talk about. I looked it up on a government website and found that it’s actually illegal to prohibit or punish employees from talking about their wages according to the National Labor Relations act. Finding this out, I proceed to tell one of the managers on duty.)

Me: “Hey, [Manager]! I looked it up on a government website and—” *repeats what it says on the website*

Manager: “It’s still illegal here.”

Me: “But… that’s against the law.”

Coworker: “If people were able to talk about their wages then they could find out they might be getting paid less than someone else and complain.”

Me: “That’s a good thing, though! It keeps companies from screwing over their employees!”

Coworker: “No, it isn’t a good thing!”

Manager: “[My Name], if you keep talking about it then I’ll write you up.”

Me: “…”

(I might complain to HR later on.)

Gotta Give Them Credit For Trying, Part 2

, , , , , , | | Legal | June 10, 2018

(We have a woman spend a lot of money with us on a credit card. A couple of weeks later we get a notice from the bank disputing the charges. I am very panicked as it’s a lot of money and even though I am not the one who served her, I was the manager on duty and did help with the packing of her purchases, so I feel responsible. Amidst the panic, I am formulating how I would pay back the lost money to the company when the manager calls me into the office. She’s been going through camera footage.)

Manager: “I can see that you’re helping wrap. Didn’t you notice anything about the customer? Did the card look fake or anything?”

Me: “No, I was really only wrapping between my own customers”

Manager: “You can see she knows exactly where the cameras are; she keeps her face covered or turned away. Here is the footage where the signature on the card is being checked so I know that was done right. But we have no idea how to get her because she gave a fake name. All I’ve got is a few shots of her on the camera at the counter.”

Me: *finally thinking straight* “Wait a minute. Is the camera outside the door real?”

(We used to have mostly fake cameras but a lot were replaced by real ones.)

Manager: “Yes, I’ve seen where she walks in the store on it.”

Me: “Go to [time] on it.”

Manager: “Okay, done it. What am I looking for?” *right then a car pulls up in full view of the camera*

Me: “That’s her car. I just remembered telling her to bring her car to the front of the store to make it easy.”

(We watched as she got out of the car, her full registration number clearly shown. Last I heard the woman is now doing five years, because she had been caught doing the same thing before. She had also done the same thing at our other branches. The card was actually real. She used a misspelling of her name to apply for it, so it was the bank’s fault because they didn’t check it against her ID properly.)

Related:
Gotta Give Them Credit For Trying

The Law Doesn’t Take Breaks So You Can

, , , , , | | Legal | June 9, 2018

(I’m scheduled as a supervisor for a future evening. Anyone scheduled to work that evening that is going to be working different hours than they are scheduled needs to get my approval first. I’ve also been short-tempered lately.)

Coworker #1: “Hey, can minors work double shifts?”

Me: “Legally you can work more than four hours if there is a break between them, I believe.”

Coworker #1: “Okay, because [Coworker #2] wants me to work his afternoon shift but I’m already working the shift immediately after it.”

Me: “So it wouldn’t work without having a break in between. Why doesn’t [Coworker #2] just swap with you?”

Coworker #1: “I don’t know, but I’ll be fine. As long as I can get something to eat I think I’ll be fine.”

Me: “I didn’t ask if you’ll be fine. Frankly, I like staying out of jail far more than I care about anything to do with you.”

Coworker #1: “Well, then… sorry for giving you trouble.”

Me: “It’s the whole legal bit I was mentioning earlier.”

An Invalid Statement

, , | | Legal | June 8, 2018

(I work at a retail store that occasionally sells contract cell phones. Security is always a big concern with these phones, considering the phones are essentially sold on a loan and could cause significant credit issues, making this department unique compared to the rest of the store. Today, someone came up to my coworker to buy one, and I was called over as he hasn’t had any training on contracts.)

Me: “Hi, you’re looking to get a phone today? Can I just see your ID?”

Customer: *hands over his ID*

(As soon as I see the ID, I know we can’t accept it. Several small bits around the edges are broken off, there’s enough cracks that I could probably rip it in half without even trying, and the entire section of plastic over the photo is missing. Worse, it looks like the photo is printed on a separate slip of paper that was once glued in place, and now the edges of the photo are peeling off.)

Me: “I’m sorry; I can’t take this. It’s a damaged ID.”

Customer: “I have my papers here, too. Can you take those?”

Me: “No, I need a valid photo ID. Those don’t have a photo.”

Customer: “But I have one here. Why can’t I use this?”

Me: “I need a valid photo ID, and if your ID is damaged to this degree, it’s not valid any more.”

Customer: “But it was just in my pocket.”

(The customer then left, saying he’d be back tomorrow. Something tells me I won’t be seeing him.)

Fraud, Sew It Seems

, , , | | Legal | June 7, 2018

(A manager from another store has called us to arrange a transfer of some sewing machines. She said the customer needs them urgently and that she would come over to pick them up in the afternoon. We also have a visit from our national manager around the same time. He sees the transfers waiting for collection.)

National Manager: “I’m going to [Store location] in the morning. I could take those with me now.”

Me: “[Manager] is on her way to collect them now. She has customers waiting for them this afternoon.”

(Oddly, the manager arrives close to closing time to pick them up. The next morning I get a phone call from the national manager, asking if the machines had been picked up.)

Me: “Yes, late yesterday, just before we closed. I had her sign our copy of the transfer.”

National Manager: “You’re sure about that?”

Me: “Yes.”

National Manager: “Okay, thanks. I’ll have to get back to you.”

(Later I find out that the national manager had noticed that there were no machines at the other store and that none had been sold. He asked the other manager, who denied that she had picked them up. She didn’t know that he had remote access to our CCTV and it clearly showed her collecting the machines. They discovered that she had done this for other transfers at different stores as well. She would wait a few weeks and call to say the items hadn’t arrived and then have the transfer cancelled. And she had swapped the signed copy for her unsigned copy when I was helping her carry the machines out. Thank goodness for cameras; otherwise it might have been me charged with theft.)

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