The Sale Folded

, | Maastricht, The Netherlands | Working | March 9, 2014

(My father is shopping for all new appliances for both our home and my aunt’s. He goes to a local store.)

Employee: “Good day. How can I help you, sir?”

Father: “Good day. I’m looking for a refrigerator, a freezer, a dishwasher, a washer, and a dryer, and I’m going to need two of each. Could you show me some of the models in [price range]?”

(The employee looks at him dumbfounded and then hands him a stack of folders.)

Employee: “Here you go. You can look through these to see if you can find anything.”

(The employee then turns around. My father takes a look at the employee and the stack of folders, and decided if he wasn’t going to be taken seriously he was taking his business elsewhere. Some weeks later he spoke to the manager of that store, who was pretty upset at hearing they lost out on such a big sale. I’m sure the employee got an earful about that later!)

1 Thumbs
1,198
VOTES

Acrimonious Acronyms

| Middletown, RI, USA | Right | March 7, 2014

(A customer pulls out his credit card to pay for his purchase. We cashiers have to push a button on the computer before the card reader will work.)

Me: “Will that be debit or credit?”

Customer: “Credit.”

Me: “Okay, wait for the green light then slide your card through the machine.”

Customer: *slides card before the green light comes on then stares at the machine* “It didn’t work.”

Me: “That’s okay. Just slide your card again now that the green light is on.”

Customer: “Oh, yeah. You did say to wait for the green light. I have an acronym for that. FTFD!”

Me: “FTFD?”

Customer: “Follow the f****** directions!”

1 Thumbs
1,724
VOTES

Completely Off His Trolley

| Perth, WA, USA | Right | March 6, 2014

(I am opening the supermarket. A customer drags two locked trolleys over to me from the trolley bays.)

Customer: “I’ve got two trolleys, but I only want one.”

Me: “It’s okay. Just take them back to the bays, put the plug back in, and then put your coin in the first trolley, not the second one.”

(I continue to unlock the bollards blocking the front door and as I take it inside I see the customer is still standing there.)

Me: “I can’t help you here. You need to take it back to the trolley bays.” *gesture to where he’d gotten his trolley*

(The customer just stands there, right in front of the door, where I needed to place the mat.)

Me: “Sir, just take the trolleys back to the trolley return and I’ll help you in a sec. I just need to put the mat down.”

(After several seconds, I give up waiting for him to move and guide him and his trolleys back to the bays, carrying the rolled up mat.)

Me: “Now, just pop the plug back in, take your dollar, and put it in the first trolley.”

Customer: “What plug?”

Me: “The one from the next trolley. It’s on the chain in front of you… The red thing… on the chain… The one you pulled out after you put your coin in…”

(I give up completely. Juggling the mat in one hand, I manage to take the plug, insert it back into the trolley with his coin, take his returned dollar coin out, put it in to the first trolley for him, and remove the plug. I turn back to the door and just as I’m about to roll out the mat he comes over with his trolley and stops, RIGHT IN FRONT OF THE DOOR.)

1 Thumbs
1,200
VOTES

Time To Call It A Day

| Chicago, IL, USA | Right | March 6, 2014

(We have a sign posted on the counter informing customers to hang up their phones before conducting business. Often, they ignore this. A customer comes up, talking on his cellphone. I am not required to address him while he’s on the phone. He talks and talks for minutes, staring at me. Finally…)

Customer: “Hold up, baby.” *to me* “Yo, you gonna help me?”

Me: “Oh, sure, sir. Once you’re finished with your phone call.”

Customer: “I can do both!”

Me: “Sir, perhaps you missed the sign, but we will not conduct business with you while you are in the middle of a personal phone call.”

Customer: “You a rude motherf*****! I wanna talk to your manager!”

(I walk over tell my manager what’s up. The manager comes over and the customer is on his phone AGAIN.)

Customer: “Hold on, baby.” *to manager* “Yeah, this guy was very rude to me and is refusing to help me. He should be fired!”

(My manager looks at him.)

Manager: “Who are you talking to?”

Customer: “My wife.”

Manager: “Can I speak to her?”

Customer: “Why you wanna talk to her?”

Manager: “Well, if I’m going to fire this guy, I need another witness, and since you ignored the sign that explicitly tells you to hang up your phone we have a second witness, and I want to get her account of what happened.”

Customer: “Y’all’s a bunch of ignorant motherf*****s! I hope this motherf***** burns down! You just lost a customer!”

(The customer storms off. An hour later I get a call from another dealership saying a guy came in and was cursing us out. But apparently, he learned to stay off his phone!)

1 Thumbs
1,425
VOTES

Close, But No Cigar

| Reno, NV, USA | Right | March 6, 2014

(I work at the front counter of a chain store, and am responsible for all tobacco sales during my shift. A customer comes up to the counter and waves a $20 bill at me.)

Customer: “[Brand].”

Me: “Sure. What kind?”

Customer: “[Brand]!”

Me: “Sir, I have a lot of different kinds of [Brand]. Which one do you want?”

Customer: *getting annoyed* “[Brand]!”

Me: “Short or long?”

(There is a long pause.)

Me: “Sir?”

Customer: “[Brand]!”

(I point at the cigarettes at the top left corner and slowly slide my finger along the 12-foot display. I repeat this for every shelf until the customer finally speaks.)

Customer: *excitedly* “Finally! [Brand]!”

(I ring up his cigarettes and the customer leaves.)

Manager: “Does he even speak English?”

Me: “He did yesterday!”

1 Thumbs
1,431
VOTES
Page 366/787First...364365366367368...Last