Some People Are Never Satisfied
I recently started working in a new distribution company during a time of “transition.” By the time I was here a month, my six-person team was down to three, as everyone else had left, moved, or been hired and fired again. Only one person on the team had been here longer than a couple of months.
While this is normally a forest of red flags, the entire reason for the change was because the “order entry” team was so busy doing everything else they could hardly enter actual orders. Automation was put in to streamline things rather than customizing to match every customer’s unique PO styles. The incoming emails were redirected to the sales reps we usually had to go through anyway. The invoicing had batch processing implemented so we could finalize ten times faster. Everyone was happy.
And then, today, one of the people who left came back in, having gotten a job with one of our clients. She had the smuggest smile known to man and, while her boss and our CEO were schmoozing, came over to see how “miserable” we all were with these “horrible” new changes.
She wasn’t happy when we told her how much easier our jobs were now, even less happy when someone added how all the toxic people were gone, and way less happy when her boss caught her screaming at us for, I guess, proving her crazy expectations wrong with our mere existence?