Drive It Forward

, , , , , | Hopeless | August 15, 2018

(My husband has had a really hard day at a new job involving physical labour out in the sun. It’s about nine pm and we are on our way home, stopping to get fast food for our two young children and ourselves. We have both worked at different restaurants in this chain before, and are familiar with protocol. We pull up to the drive-thru to someone who seems to have been waiting a few minutes in the other lane, and have enough time to figure out our own meals. After we decide, the employee comes over the speaker to our lane first.)

Employee #1: “Hi! What can I get for you?”

Husband: “I believe the gentleman in the other lane was here first.”

Employee #1: “I’ll be with you in a moment.”

(The employee then greets the vehicle in the other lane, while the driver gives us a wave of thanks, to which we smile and return. We order next, and they tell us to pull ahead. When we get to the window and my husband goes to pay after confirming our order…)

Employee #2: “Yeah, that’s already been paid for.”

Husband: “What?!”

Employee #2: “Yeah, that truck right there–” *points to where the other customer was, now at the intersection beside the restaurant* “–paid for your order.

(We thanked the second employee in shock, too surprised to pay it forward to the next vehicle. We had been going through some tough financial times, and this was the first steady job my husband had been able to find in over eight months, so this counted as an expensive treat to our budget. We are very big on paying it forward, and are very glad that there are other people in our city who do the same.)

A Drink Order To Leave You Shaken

, , , , | Right | August 2, 2018

(I work at a popular cafe in the mall. We were across the hall from a theatre showing a newly-released summer blockbuster, on Mother’s Day weekend, during a half-off promotion, so we’re quite busy. We’re making good time despite being understaffed. The wait for the line-up to getting drinks is easily twenty minutes, and the customer has waited the entire time. I am the only person making drinks.)

Me: *passes out her first drink* “Shaken tea lemonade for [Customer #1]!” *rinses out shaker and starts to prepare customer’s second, identical drink*

Customer #1: “That’s me.” *grabs drink*

(I begin to quickly prepare the next drink.)

Customer #2: “I really like your tattoo!”

Me: *smiling, still preparing drinks at top speed* “Thank you!”

Customer #1: “Excuse me! We have a show to get to! Please hurry up and do your job and stop wasting time!”

Me: *handing out finished drink* “Shaken tea lemonade for [Customer #1].”

Customer #1: *grabs drink, storms out*

Customer #2: “Geez, high-pressure job.”

(Here’s a thought: if you’re in such a hurry to get to your show, don’t get in the clearly very long line at the last minute and then take it out on the person busting their butt to keep up.)

Don’t Be An Offender If You Can’t Handle Being Offended

, , , , | Right | July 31, 2018

(I work as a cashier at a hardware store, and where I work, we sell the big jugs of water that you would put in a water dispenser. People can bring in their empty bottles and get new ones in order to not have to pay a bottle deposit. One night, a lady brings in four empty water jugs and proceeds to start carrying out the new bottles before paying for them.)

Me: “I’m sorry, ma’am, but you have to pay for those before you can load them in your car.”

Customer: *looks quite appalled* “Well, are you going to remember that those are mine?”

(I look around; she is the only customer in the store.)

Me: “Yes, ma’am, I can remember that.”

(The customer goes to pick out a few more items and returns to the cash moments later.)

Me: “How are you doing today?”

Customer: “Honestly, I am quite offended.”

Me: “Oh…” *finishes ringing through her transaction* “Have a great evening.”

Customer: *scoffs*

(She literally got mad because I asked her not to shoplift?)


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It’s My Day Off So Truck Off

, , , , | Working | July 6, 2018

(I work at a fast food restaurant located in a large department store. We have a larger sister store across town with whom we share certain employees. We have a group of teenage boys who usually come over on delivery days to receive the order from the truck and stock everything in our stockroom and freezer. Today is a delivery day. One of the boys is off this day and has come in to order his lunch. I take his order and turn to make his drink when my boss comes around the corner.)

Boss: “[Boy]! What are you doing here? The truck is pulling in; I need you to get to the back.”

Boy: “Um, but why, though?”

Boss: “Because you’re just so special… Okay, enough joking around. Get to the back.”

Boy: “But why, though?”

Boss: “Because the truck is here!”

Boy: “But why do I have to go?”

Boss: “Because the truck is here and it needs to be unloaded.”

Boy: “Yeah, but why me?”

Boss: “Because! That’s what you’re bein’ paid to do! Now stop fooling around and get to the back. Take the keys and get going!”

Boy: “But… but why me?”

Boss: “Because…”

Me: “Hey, [Boy], your order is ready. Enjoy your day off.”

Boss: “Oh… You aren’t working today?”

Boy: “No! I’m just here for lunch.”

Boss: “Oh, my gosh, I am so sorry! Well, better let the rest of the staff know not to come to [Location] when [Boss] is working. He’ll put you right to work!”

(The other boys showed up right about then and we all had a good laugh. The boy got a free ice cream for his trouble.)

His-And-Hers Hearing Aids

, , , , | Right | June 4, 2018

(An elderly couple, at least in their 80s, comes up to the counter for two senior chicken meals we offer. It goes fairly smoothly, but it becomes evident that they’re both hard of hearing, so we have to speak slowly and loudly. At the end of the transaction, we get to witness this gem:)

Cashier: “Is that for here or to go?”

Husband: “Visa, please.”

(His wife gives him a light smack on the side with her cane, and a stern look.)

Wife: “He asked if you wanted salt or pepper! Pay attention!”

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