(A customer approaches with her two-year-old son in arms, and her five-year-old daughter. As she is about to order, a customer from a few minutes earlier storms in front of her. She is yelling and screaming incoherently, and throws her drink on the counter.)

Daughter: *to her mother* “Mummy, why is the lady yelling?”

Mother: “Never mind it, she’s just being rude.”

(The little girl scowls, and points at the customer.)

Daughter: “You cut that out right now! You need to be more polite!”

(Taking the example from his sister, the toddler starts pointing and yelling.)

Toddler: “BAD! BAD!”

(The irate customer is embarrassed. She shuts up and storms out. The little girl gets a free hot chocolate.)

(There are no associates at our store just to clean the fitting rooms. It’s up to us to clean it out. I am checking the fitting rooms, when a mother and daughter come out. Clothes are everywhere. There are at least 20 pieces, inside out and on the floor.)

Daughter: *starts to pick up clothes* “Shouldn’t we clean this up?”

Mother: “No, honey. That’s their job. Leave it.”

(They walk out with one item in hand. They come back a moment later as I am cleaning.)

Mother: “Excuse me, miss. There is no one at the register. I need to buy this.”

Me: “I am sorry, ma’am. I was cleaning this up. Give me one second and I will be right there.”

Mother: *turns red* “Oh, yes. Take your time.”

This story is part of the Customers Suffering The Consequences Of Their Own Actions roundup!

Read the next story!

Read the roundup!

(I’m walking the floor. A customer walks through the front door and approaches me.)

Customer: *mutters* “Where do I go to fill out an application?”

(I have a walkie-talkie and headset on. When the customer asks her question, my manager begins to speak to me over the walkie.)

Me: “I’m sorry, ma’am. I didn’t quite catch that.”

Customer: *raised voice* “Where. Can. I. Go. To. Get. An. App-li-ca-tion? Don’t they teach you how to listen here?”

Me: “Yes, they do. Someone was talking in my ear, so I didn’t hear you the first time. You can pick up an application over here.”

(I walk her to the application kiosk. About an hour goes by, and I get a call on the walkie that a customer wants to see me. It’s the same customer.)

Customer: “Oh, you again. I just finished my application. Is there a manager or human resources available to talk to? Should I repeat myself again?”

Me: “You’re talking to him.”

This story is part of the Customers Suffering The Consequences Of Their Own Actions roundup!

Read the next story!

Read the roundup!

(I put a customer’s purchase through. The computer automatically discounts the purchase from $35 to $29.)

Customer: “I’m sorry, you’ve made some mistake. The price isn’t correct on the screen.”

Me: “Yes, there’s actually a discount on some of your items.”

Customer: “No. I added the prices as I went around. I’m very good at maths, and you’ve processed the sale wrong.”

Me: “Sorry, I’m confused. You would rather pay the full price?”

Customer: “Give me your manager.”

(My manager has overheard most of this.)

Manager: “Can I help?”

Customer: “Your staff has processed my sale completely wrong. I demand that you correct this.”

Manager: “Of course.” *bumps the price up* “The price is $35, ma’am.”

Customer: *glowering in my direction* “Didn’t hurt, did it?”

(The customer hands me a coupon that has been expired for five months.)

Me: “I’m sorry, sir. This coupon expired back in June.”

Customer: “I know. I was diagnosed with cancer and I went to Europe for four months for experimental treatment.”

Me: “I’m sorry to hear that, sir. I do hope your health is improving. Unfortunately, I still can’t accept this coupon. Even if it wasn’t expired, it can’t be used on sale items.”

Customer: “This is a load of s***! You’re going to penalize me for having cancer?”

Me: “I’m sorry, sir. There is nothing I can do.”

Customer: “Don’t give me that crap. I’m going to call my lawyer. You can’t discriminate against me because I have cancer.”

Me: “Sir, there is nothing I can do. The system won’t allow me to override sales.”

Customer: “Let me speak to [Manager].”

Me: “I’m sorry, sir. He’s not in today. I can call another manager.”

Customer: “I know he’s here! You’re just not telling me because he’ll make you give me the discount. I am not leaving until I speak to him.”

Me: “I’m sorry, sir, but [Manager] is not here today. Five months ago, they discovered he had a brain tumor. When they operated on him, it caused a brain bleed and he had a stroke.”

*awkward silence*

Customer’s Wife: “Well, I bet you feel like an a** now! Trying to use cancer as an excuse!”

This story is part of our roundup about people lying about their health!

Read the next story in this roundup here!

Read the roundup itself here!