Golly Gee, I’m So Smrt

, , , , | Right | April 9, 2008

Me: *notices customer walking into the store* “How can I help you today?”

Customer: “I see you have two DVDs for $10.”

Me: “Actually, that sale ended yesterday.”

Customer: “Well, I have to buy some for my son for Christmas, so maybe you can be a doll and ring them up for me for that price.”

Me: “I’m sorry, I can’t do that.”

Customer: “Why not?”

Me: “Because that sale ended yesterday.”

Customer: “What difference is it to you the price you sell these DVDs at?!”

Me: “My job…”

Customer: “How about if I give you $5?”

Me: “…sure.”

(I go and ring up the two DVDs, and take the customer’s money. With the additional five dollars, this adds up to the normal retail price so there’s been no savings.)

Me: “Have a happy holiday.”

Customer: *winks at me*

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The Pope Might Have Something To Say About That

, , | Right | April 2, 2008

Customer: “Sir, it is a sin to sell these Halloween decorations.”

Me: “How else could folks get them?”

Customer: “That’s not the point. Halloween is for devil worshippers.”

Me: “No, it’s a Christian holiday, ushering in All Saints’ Day.”

Customer: “No, that’s Catholic. I’m a Christian.”

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Whoever Blinks First Loses

, , , | Right | February 11, 2008

(It is Christmas time, and we are all extra wary of credit card fraud, so we are required to check IDs with all credit card purchases.)

Me: “The total is $17.88.”

(Customer pulls out a credit card.)

Me: “Will that be credit or debit?”

Customer: “Credit.”

Me: “All right. Do you mind if I see your ID?”

Customer: “What if I do mind?”

Me: “Then we’re at a stalemate.”

(I folded my arms, and looked at her straight in the eyes.)

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Let’s Hope The Covenant Hates Rock ‘n Roll

, , , , | Right | January 30, 2008

(It is around Christmas. To provide some context, we have a display for Guitar Hero 3 set up which, among other things, has a playable guitar, a big huge sign that says GUITAR HERO 3, and a display “case” that has the guitar from the game and the game set up to look real pretty.)

Customer: “Hi, I’m not sure what my son wanted, it was something 3… Hylo…”

Me:Halo 3?”

Customer: “Yeah, that’s it! Do you have that?”

Me: “Sure, it’s just in the back. Let me go grab a copy.”

(After I go in the back and grab a copy…)

Customer: “Wait a minute, where’s the guitar? I want the one with the guitar.”

Me: “Uh… oh, you must’ve been looking for Guitar Hero 3! I don’t have the one bundled with the guitar right now, but if you already have the guitar you can buy just the game.”

Customer: “No, you do. It’s over here!”

Me: “Oh, really? Where’d you see it?”

(This is Christmas season; things can magically appear from nowhere at a moment’s notice, so I’m not surprised she said that. I follow the customer over, and she points to that clear display I mentioned earlier.)

Customer: “See? You DO have the guitar.”

Me: “No ma’am, that’s just our display just to show you what comes with the box when we have it.”

Customer: “But… I see the game, right here! It’s right here!”

Me: “No, ma’am, that’s just empty. It’s just all there to look nice.”

Customer, flustered: “What’s the difference between Halo 3 and Guitar Hero 3, exactly?”

Me, stammering: “Uh… in Halo 3, you shoot aliens, and in Guitar Hero 3, you play rock music.”

Customer: “Oh, he’d want Halo 3, then.”

Me: “Okay, let me go and get that copy for you I left in the back.”

(After grabbing it…)

Customer: “Where’s the guitar?”

(At this point, to spare the readers, I went through the ENTIRE conversation again.)

Customer: “But someone on the phone told us you had the Halo 3 Special Edition.”

Me: “Yes, we do. That’s this in my ha–”

Customer: “So, why aren’t you selling it to me? I want it with the guitar.”

Me: *stifling laughter* “Ma’am, look, I can’t really say it any clearer. We have Halo 3. Halo 3 is not played with a guitar. We do NOT have Guitar Hero 3. Guitar Hero 3 is played with a guitar.”

Customer: “Oh, for god’s sake. We drive all the way here and you people don’t even know what the f*** you’re talking about. I’m going to [Competitor].”

Me: “You do that, ma’am. Have a nice day!”

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So This Is Why People Have Kids

, , , , | Right | January 18, 2008

(It’s Christmas Eve and there is a long line of customers who are now waiting to pay. A little girl cuts to the front while I am giving a guy a drink refill.)

Little Girl’s Mom: *to the refill guy* “UGH! Did you just cut her?”

(The mom smacks the guy on the head; surprisingly, he just walks off with his soda.)

Me: “What can I get you?”

Little Girl’s Mom: “Don’t ask me, ask her! She’s your customer; you should be asking her. God, it’s people like you who ruin the holidays!”

Me: *to the little girl* “Okay, what would you like?”

(The little girl just stares blankly at me while customers are becoming pissed.)

Little Girl’s Mom: *coming clean* “Just give me a diet [Soda]. It’s for me.”

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