Not Exactly The Brightest Christmas Light  

, , , , | Working | December 24, 2019

(One of my pet peeves is when sales associates respond with “I don’t think so” when asked a question. In my mind, that leaves the question unanswered, since it is the employee’s responsibility to either know for sure, or to find out one way or the other. “I don’t think so” leaves the customer hanging. Do they? Don’t they? Which is it? For example, this happened just a few minutes ago while calling a local hardware store:)

Me: “Do you sell lighted Christmas garland?”

Employee: “Umm, I don’t believe so.”

Me: *pause* “Uh…”

Employee: “Umm, I don’t think so.”

(I’m working up a snarky “So when will you know for sure?”, but before I can say anything…)

Employee: “Okay, thanks! Have a nice day!” *click*

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