Race-ing Through The Drive-Thru

, , , , , | Right | December 20, 2017

(I work in drive-through with a lot of immigrant workers mostly from Asia. I’m white.)

Customer: *pulls up to my window* “Oh, thank God, a real white Australian girl. Finally! You have too many Asians at this store; they can’t even speak English!”

Me: “Um… That’s [total]. Please drive forward.”

(I go up to my [white] manager to complain about how racist the customers are.)

Manager: “Okay, one second.” *speaking in headset* “[Coworker], can you hand these coffees out?”

(A Chinese coworker hands out the coffees to some very angry racist customers.)

Manager: “And that’s how you piss off racist people.”

Birds Of A Feather Sip Tea Together

, , , , , , | Friendly | November 28, 2017

(A pink and grey galah [cockatoo] turns up at my dad’s work site. He is obviously a pet, as he is tame and has clipped wings, so he can’t fly. He is very hungry, so he must have been lost for a while. We check everywhere we can to see if his previous owners are looking for him, and find nothing. So, we decide to keep him; we name him Wally and buy him a large cage. He has recently moulted, so my parents take him to the unusual pet vet to get his wings clipped, so he doesn’t hurt himself. When they arrive home, I ask them how it went:)

Mum: “Wally was good, even though the vets said that he was a bit naughty when they took him! But, we did meet a very strange woman. She was there with her 40-year-old galah called Lulu.”

Dad: “She was certainly what you could call a ‘crazy bird lady.’ Apparently, she had another galah at home, too. At dinner, they all sit together, with their own seats and plates. They even drink out of her cup!”

Mum: “She told us that when she eats things like yoghurt, she has a spoonful, then gives each of the birds a spoonful, too! And they’re free flying, so she’s secured half of her back garden off for them.”

(Though it seems like a weird relationship, I’m sure the galahs enjoy their life of luxury!)

Unfiltered Story #100064

, , , | Unfiltered | November 13, 2017

(I retail gas barbecues and I am showing a customer an upmarket model with a generous storage cabinet in it’s base.)

Customer: “What would I keep in the cabinet?”

Me: “What ever you would like.”

Customer: “Yes, but what would I put in there?”

Me: “It would be your barbecue; you could put anything in there that you want.”

Customer: “I want you to tell me what I would put in the cabinet.”

Me: “Well, you could keep a vinyl cover in there, perhaps some barbecue utensils, or even sauces or spices that you regularly use.”

Customer: “Oh, that’s silly, I wouldn’t put that there.”

Unable To Register That Much Entitlement

, , , , , | Right | October 4, 2017

(In our store we have three tills, side-by-side, on a reasonably long desk. The regional manager doesn’t allow us to use the left-hand till for transactions, so we only use it to search inventory. We are mid-sale, and the queue for check-out is as long as the store, and a coworker and I are frantically working away. I am on the right-hand till, and my coworker is on the middle.)

Me: “Next, please!”

(The next customer in line approaches the left-hand till, despite the fact that it was no more effort to side-step right instead of left.)

Me: “Can I just get you to come to this till for me, please, sir?”

Customer: “No! You’ll come to me, because that’s service!”

(It’s a tight squeeze behind the counter, especially with random bits of product from returns, holds, and such lying around while we’re busy, but I edge behind my coworker and take the first item the customer is holding up. I return to my till, and scan it, before edging past again to take his other item he is brandishing in my face. Again, I go back to my till, scan the item, and squeeze back to the customer)

Me: “That totals [amount]. Do you have a loyalty card?”

Customer: “[Amount]?! How much was [first item]?”

(I sigh, and my coworker stifles a giggle. I push past again and check the amount. Having lost patience, I shout to the customer remaining at my till. He agrees and shows me his bank-card before sliding it in the scanner at the non-functioning till.)

Me: “Sir, I’m going to need you to use this one, please.”

Customer: “Why? What’s wrong with this one?”

Me: “It doesn’t work.”

(The customer’s face dropped, as if he had lost the victory he thought he had over me. He quietly paid and left.)

Hand-Shaken With The Realization

, , , , | Friendly | September 12, 2017

(I work at a supermarket on the checkouts. I am about 17, but I look incredibly young for my age, and I am quite sensitive. I am serving a very irritated, middle-aged man on the express lane, and there is a married couple behind him waiting. The irritated customer abuses me to the point where I am I tears. He leaves, and I notice the man behind him leaves the store while his wife stays behind to be served. The wife is making sure I’m okay, and telling me not to worry and that I’m doing a great job. [I have also closed off my till after these customers, so I can go out the back to calm down.] Before I finish the transaction, the husband comes back…. this is the conversation that follows.)

Husband: “Are you okay? He was a real jerk.”

Me: “Yeah, I’ll be okay. Thank you.”

Husband: “I have something that might make you feel a bit better.”

Me: *stare*

Husband: “I followed him out, stopped him, and offered out my hand for a handshake. He took it with a confused look and I said, ‘Congratulations, mate; now the whole store knows how much of a jack-a*** you are.’”

(That dude made my day.)

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