He’s Not Your Exchange Mate

, , , , , | Right | June 5, 2020

I’m dealing blackjack on a table quite close to the cashier when a customer comes up to me and throws US currency on the table.

Customer: “I’ll get that all in $100 chips, thanks.”

Me: “Sorry, sir, I can’t change that currency for you on the table, but if you take it to the cashier they can exchange it for you.”

Customer: “It’s money, though.”

Me: “Yes, sir, but not Australian currency, and I’m afraid I can’t exchange it for you, but if you take it—”

Customer: “The exchange is about ninety cents US to your dollar.”

Me: “I can’t just guess the exchange rate, sir.”

Customer: “It’s like you don’t even know how money works!”

The customer stormed off past the cashier and out the exit.

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Unfiltered Story #194481

, , | Unfiltered | May 22, 2020

I get called down to the front to find an item for a customer and to answer his question. The last one of this item which is a GPS is being sold under cost as it has been on clearance a while. The unit has not even been turned on.

Customer: Can I get a discount on this item?

Me: We are already losing a significant amount of money on this item but I will ask my boss.

*1 minute later after asking my boss*

Me: My boss has authorized [lower price].

Customer: Is that all?

Me: We are losing a significant amount of money already and can’t go lower. *with a smile* If you don’t want it I might pick it up myself as I didn’t even realize it was so cheap.

Customer: No that’s fine i’ll take it.

We end up having a good laugh about it with each other. For those wondering why I didn’t know the price myself, I work in a large store with thousands of items and that product had only lowered in price shortly before I started my shift.

Elvis Would Be Proud

, , , , , | Related | April 25, 2020

I work in an independently-owned woodfire pizza and burger shop. We have an American diner feel to the place and one of our walls is a collage of cut-out pictures of old cars, movies, pinup girls, and so on.

A father has come in for lunch with his handicapped teenage son. My boss is cooking their food while I make the father his coffee at the front of the shop. I have the biggest smile on my face watching how wrapped up in our picture wall the son is.

Son: “Look, Daddy, it’s Elvis!”

Father: “Yes, Son.”

Son: “Do you like Elvis, Daddy?”

Father: “Yep, he’s great.”

Son: “ELVIS, ELVIS, ELVIS, ELVIS!”

The son then starts looking at the other pictures and, to his father’s horror and my absolute delight, he points at a pinup girl…

Son: “Look, Daddy! A STRIPPER!”

The father proceeded to turn a violent shade of red and I had to quickly run to the back of the shop to avoid being caught almost wetting myself! Sir, your boy is absolutely gorgeous and he made my week! I hope you enjoyed your coffee!

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If The Shoe Fits…

, , , , , | Right | April 6, 2020

(I’m working as a sales assistant in the ladies’ shoe section of a large department store. I’m still fairly new to this job, so I don’t know who the regular customers are yet. An elderly man comes in and begins looking at a wall display of high heels.)

Me: “Hi, how are you today?”

Elderly Man: “Yeah, good.”

Me: “Did you need any help today?”

(I notice the man running his hands slowly over various high heels.)

Elderly Man: “No, I’m all right.”

(I walk off and look over at him every now and then whilst serving other customers. For quite a while, he remains at that wall display, stroking various high heels, and eventually, he walks away.)

Coworker: “Hey, um, next time that man comes in, don’t bother asking him if he needs any help.”

Me: “Why?”

Coworker: “That dude has a foot fetish. He comes in once a week, goes straight to that wall display, and touches a bunch of high heels and leaves. He especially goes for the black patent leather ones.”

(I guess you get all kinds of people in department stores.)

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What DO They Know, Then?

, , , , , | Working | April 1, 2020

(After bringing my phone in to have the SIM card from an old phone installed, it won’t connect to the network, so as advised, I have come back the next day to see if it can be fixed.)

Assistant: “Sorry, this phone is too old; it won’t work with our SIM card.”

Me: “But I had one of your SIM cards in a phone older than this just yesterday.”

Assistant: “Yes, but we transferred your number to a newer SIM card which isn’t compatible with your phone.”

Me: “Okay. So, change it back.”

Assistant: “Sorry, there’s nothing we can do.”

Me: “What about the old phone?”

Assistant: “That won’t work anymore, either, because we gave you a new SIM card.”

Me: “So, what do I do?”

Assistant: “You have to buy a new phone.”

Me: “Hang on: I came in here with a working phone and another that could work. Then, after I gave them to you, I have two completely unusable phones?”

Assistant: “Yes, you need to buy a new phone.”

Me: “No, I need to speak to your manager.”

(The assistant gets a manager.)

Manager: “So, my employee explained the situation, and yes, you’ll have to buy a new phone.”

Me: “No, that’s unacceptable. You changed my SIM card without telling me or explaining that it might not work in an older model phone. I had a working phone until I gave it to you, and now I have none. You need to fix this.”

Manager: “There’s nothing we can do.”

Me: “I don’t believe you.”

Manager: “I can escalate this to the store manager, if you like.”

Me: “Please.”

(The store manager comes out and I explain the problem to him.)

Store Manager: “Ah, I’ve seen this before; we just need to do a full factory reset.”

(He resets the phone and it works perfectly.)

Store Manager: “Yeah, sorry, a lot of the employees out in the front don’t really know how this stuff works.”

Me: *after a pause* “Thanks.”

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