Unfiltered Story #117793

, | Unfiltered | July 31, 2018

(I work as a cashier. An older lady is coming through my line with only three items. I finish ringing her up.)

Me: Okay, that’ll be [Total].

Customer: No, the salmon is suppose to be [Price]. It’s on sale.

(I look at my screen, where I have the regular prize for the salmon and then the discount is subtracted so I have to do some quick math. It takes a few seconds.)

Me: Well, it does cost [Same prize as the customer saw].

Customer: (Annoyed) Then I’ll just have to go down there and check myself.

Me: No, no the salmon is [Prize].

Customer: Oh, it is? Why do you say [Total] then?

Me: (Pointing to her two other items) Because you also bought these two.

Customer: How was I suppose to know what you meant?

Me: But I told you your total?

Customer: That’s very confusing.

Me: Have a nice day.

Didn’t Read Too Much Into It

, , | Right | July 20, 2018

(This story takes place after the store I work at has been upgraded to a bigger store. I am stocking the shelves with a coworker when a gentleman approaches me with the store leaflet in his hand.)

Customer: “Hi, I am looking for [Soy Sauce Brand].”

Me: “I am terribly sorry, sir, but it seems like we haven’t got that in stock at our store. I am sure there is another store that will have it in stock, though. Should I check for you?”

Customer: “What do you mean you haven’t gotten it in stock? You are supposed to have it in stock!”

Me: “Unfortunately, not all stores get the same items, sir.”

(In Denmark, we have a countrywide organisation who deals with complaints from customers, something everyone is aware of. He then decides to say the following.)

Customer: “This is misleading advertising. I am going to complain to [Complaint Agency], and everyone will know that you scam people.”

Me: “You are welcome to do that, but it clearly says on the leaflet that not all stores carry certain items.”

Customer: “No, it doesn’t. I have read it several times, and nowhere does it say that.”

(I have had enough. I take my own leaflet from my back pocket, turn to the very last page, and point it out to the customer. Sure enough, it says, “Not all stores carry all the items displayed in this leaflet.” The customer turns purple-ish red, turns around on the spot, and leaves in a hurry.)

Coworker: “Did that really just happen?”

Me: “Yep. Some people just will not read the entire leaflet.”

Unfiltered Story #115268

, | Unfiltered | June 28, 2018

(I’m working the self-service checkout. There are six machines but currently I have no custormers so I’m cleaning one of the machines at the far end of the self-checkout area. A customer walk in, look around and then walk straight down to the one machine I’m cleaning. I have a roll of paper towels and the cleaning spray sitting on the scanning area and is clearly working. The customer puts down his basket and start to pick up items out of his basket.)

Me: Excuse me, but I’m currently cleaning this machine, could I get you to use one of the free ones instead?

Costumer: Oh, I’m sorry, I didn’t notice.

(The costumer walks of to one of the other machines. This appens at least once every shift.)

His Chances Are Cake Bombing

, , , | Right | June 25, 2018

(I work in a small, local grocery store. I’m at the checkout, where I also handle lottery ticket sale and the small bakery section we have. It’s around Easter, and there is a glass display with cakes and the like. Customers usually decide what to buy whilst waiting in line. On this day, there are many people, and I’m handling them as fast as possible, but it still takes some time. A woman is in the line and is looking at the display. She has a boy around the age of seven with her, who is really more interested in the cakes. When she’s third in line, the kid suddenly speaks up.)

Boy: “Mommy, I want that one.”

(The woman can barely be bothered to look down, upon which she looks at a giant cream puff cake with brown icing on it. It’s larger than the kid’s head. It’s aptly named ”Easter Bomb,” and is identical to our ”Christmas Bomb” we had at Christmas, only this one has brown icing on it instead of white, with a lot of colourful sprinkles.)

Woman: “No.”

Boy: “But I want one!

Woman: “You can’t eat one on your own.”

Boy: “You don’t know that.”

(He looks downright offended by now. It’s finally their turn, and they have A LOT of stuff. I ring them up, and it takes several minutes. All the while, the boy is getting more and more aggressive about the cake, and the mother ignores him completely.)

Me: “Is there anything else I can do for you today?”

Woman: *thinking* “Hmm, have you tasted the large cake?”

Me: “The Easter Bomb? Well, no, but I can tell you what’s in it. It’s a cream puff cake—”

Woman: *cutting me off* “If you haven’t tasted it, just never mind, then!”

Me: “Oh… Well, are you sure? It’s really just cream-filled and…”

Woman: *cutting me off again* ”Well, it looks like the one you had on Christmas, which I only bought once; it was terrible! I need to know if this one is better!”

Me: “Oh, you tasted that one? Well, you’re in luck, then; it’s actually—”

(Suddenly, the kid starts screaming that he wants cake, and that he NEVER gets to have any sweets at all, which I can tell is not true as the woman has bought several items of children’s candy.)

Woman: “Honey, I have just bought you…”

Boy: “NO! NO! NO, NO, NO! I WANT THE CAKE! THE CAKE! THE CAKE! THE CAKE!”

(The boy sprints back to the display, pushing other customers along the way. Neither of them says anything, and he starts pounding on the glass.)

Me: “Please stop that.”

(The kid doesn’t listen, and doesn’t care at all. The woman is showing no sign of actually doing anything about this, so I ask him repeatedly to stop.)

Woman: “[Boy], calm down; I’ll buy the cake.”

(The boy instantly stops and looks at his mom with the fury of a thousand suns.)

Boy: “You better.”

Woman: “And an Easter Bomb, please.”

(I hate when brats get their will, but knowing that it’s identical to the Christmas Bomb, I pack one for them and ring them up.)

Me: “It will be [total].”

(The woman pays whilst the son just stares at her in anger. When they’re done, and I finally get to the next customer, the son takes the bag with the cake in it and squeezes it. It’s visible that the cake is being ruined.)

Woman: “Sweetheart, no, be careful. You’ll ruin the cake, okay?”

Boy: “IT’S MY CAKE! MY CAKE! I CAN DO WITH IT LIKE I WANT TO!”

(Just as they walk out the door, I see the boy open the bag and find the cake totally smashed.)

Boy: “MOMMY, THE MEAN LADY RUINED MY CAKE! BUY ME A NEW CAKE!”

(The last I hear is the woman saying:)

Woman: “No, that’s your cake, and that’s what you get for being a brat.”

Unfiltered Story #113074

, , , | | Unfiltered | May 29, 2018

(I at a local mall with my mother, and got some money to buy a treat from the bakery, i went up to the counter and got greeted by an employee)

Employee: “Hi.”

Me: “Hi, I would like to buy four chocolate muffins please.”

Employee: “What can i get you?”

Me: “Um, four chocolate muffins please?”

Employee: “Sure, how many?”

Me: “Four chocolate muffins please…”

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