Unfiltered Story #120999

, | Unfiltered | September 17, 2018

(I had just gotten my lunch from a deli inside a large grocery store when a lady with her two kids stop me)

Lady: Excuse me? hey! Excuse me! Do you know where the electronics are?

Me: I don’t know, I don’t work here.

Lady: What?.. oh.. but you just looked like someone who worked here

Me: Nope, sorry *walks off*

(Note, I was wearing a large black hoodie )

Unfiltered Story #120936

, | Unfiltered | September 14, 2018

I’m a man with a big beard at the time, and I was working in a retirement home, when an old lady suffering form dementia, and I had our usual conversations after dinner, but this time her dementia really played a trick on me.

Old lady: “Oh [random female name] you are such a nice young girl.”

Me: “Thanks [her name], but I’m not a girl.”

Old lady: *in a concerned voice* “Are you sure?”

Me: *not sure how to react* “Yes… at least last time i checked”

Old lady: “Are you sure?”

Time For Them To Learn Time

, , , | Right | August 3, 2018

(We sell, and provide service for, wristwatches. A man who appears to be in his mid-thirties comes in to our shop with a wristwatch which he has not bought here, but is in all respects a perfectly normal, conventional wristwatch — that is to say the crown is pulled out one click to adjust the date, and one click more to adjust the time.)

Customer: “There’s something wrong with this watch!”

Me: “Okay, let’s take a look at it. What’s the problem?”

Customer: “The date changes in the middle of the day instead of overnight.”

Me: “Right. Sounds like if we advance it twelve hours, we should have sorted it out.”

Customer: “I don’t know how to do that; it’s too complicated. You’re the expert; I don’t understand these things.”

Me: “It’s quite simple. If you pull the crown out all the way, like this—” *showing him* “—then we just wind it on twelve hours.”

Customer: “I don’t understand. This is too technical.”

Me: “Well, the hour hand passes the twelve twice a day — at midday and midnight — but the date only changes once a day. If it changes at midday, it means that it has just got twelve hours out of sync. There’s nothing actually wrong with the watch.”

Customer: “This is all too complicated. You’re the watchmaker; you understand these things.”

Me: “It’s okay. I’ve set it right now. It shouldn’t give you any more trouble.”

Customer: “Have you set the right time? Because it has been running an hour slow these last few weeks.”

(I hadn’t actually looked at the watch too closely, but it suddenly dawned on me that he probably hadn’t advanced it an hour after the clocks went forward a couple of months ago. I didn’t mention this to him, however, as it would probably also have been too complicated.)

Unfiltered Story #117793

, | Unfiltered | July 31, 2018

(I work as a cashier. An older lady is coming through my line with only three items. I finish ringing her up.)

Me: Okay, that’ll be [Total].

Customer: No, the salmon is suppose to be [Price]. It’s on sale.

(I look at my screen, where I have the regular prize for the salmon and then the discount is subtracted so I have to do some quick math. It takes a few seconds.)

Me: Well, it does cost [Same prize as the customer saw].

Customer: (Annoyed) Then I’ll just have to go down there and check myself.

Me: No, no the salmon is [Prize].

Customer: Oh, it is? Why do you say [Total] then?

Me: (Pointing to her two other items) Because you also bought these two.

Customer: How was I suppose to know what you meant?

Me: But I told you your total?

Customer: That’s very confusing.

Me: Have a nice day.

Didn’t Read Too Much Into It

, , | Right | July 20, 2018

(This story takes place after the store I work at has been upgraded to a bigger store. I am stocking the shelves with a coworker when a gentleman approaches me with the store leaflet in his hand.)

Customer: “Hi, I am looking for [Soy Sauce Brand].”

Me: “I am terribly sorry, sir, but it seems like we haven’t got that in stock at our store. I am sure there is another store that will have it in stock, though. Should I check for you?”

Customer: “What do you mean you haven’t gotten it in stock? You are supposed to have it in stock!”

Me: “Unfortunately, not all stores get the same items, sir.”

(In Denmark, we have a countrywide organisation who deals with complaints from customers, something everyone is aware of. He then decides to say the following.)

Customer: “This is misleading advertising. I am going to complain to [Complaint Agency], and everyone will know that you scam people.”

Me: “You are welcome to do that, but it clearly says on the leaflet that not all stores carry certain items.”

Customer: “No, it doesn’t. I have read it several times, and nowhere does it say that.”

(I have had enough. I take my own leaflet from my back pocket, turn to the very last page, and point it out to the customer. Sure enough, it says, “Not all stores carry all the items displayed in this leaflet.” The customer turns purple-ish red, turns around on the spot, and leaves in a hurry.)

Coworker: “Did that really just happen?”

Me: “Yep. Some people just will not read the entire leaflet.”

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