A customer has brought in a huge wad of coupons, all of which have expired.
Me: “Sir, I can’t use any of these. I’m afraid I can’t honor any discounts.”
Customer: “Well, give me some new coupons, then!”
Me: “I don’t have any, sir. You have to buy our quarterly coupon book to—”
Customer: “Bah! All you care about is making a profit!”
Me: “Well… yes, sir.”
I don’t think he expected that honesty because he just blinked a couple of times and then left.
A customer is trying to use a buy-one-get-one-free coupon.
Me: “Sir, you can’t use this coupon.”
Customer: “It’s valid until the fifteenth of October! It’s only October fourth!”
Me: “It expired on the fifteenth of October last year, sir.”
Customer: “Well, it should come back around and be valid again.”
Me: “I’m afraid I already tried to scan it and it’s not working. We do have the same sale happening again this year, though, so I can advise you to go online and get this year’s coupon and—”
Customer: “Oh, I have that, too.”
Me: “Then why did you try to use last year’s?”
Customer: “I didn’t want to waste a perfectly good coupon.”
The customer then fishes out THIS YEAR’S coupon, which works perfectly.
Customer: “Admit it: you underestimated me, didn’t you?”
Me: “Sir, I can honestly say you’re impossible to underestimate.”
Customer: “D*** right!” *Walks out triumphantly*
Related:
The Couponator 36: The Counter-Coupon Cashier
The Couponator 35: Dog Food Day Afternoon
The Couponator 34: Blast From The Past
The Couponator 33: The Double Cross
The Couponator 32: Attack Of The Rulebreaker
I work at a fast food chain. One day, we have severe difficulties; the grill is down, as are the frying machines. I have to explain a hundred times that, at that moment, we can ONLY serve the breakfast menu, which gets microwaved.
At some point, a larger group enters simultaneously, and I give the speech for all to hear. One man looks very attentive and understanding… until he holds up his coupon and asks:
Customer: “And what about this burger?”
I work in an airline call center.
Caller: “I want to use my $50-off coupon for my ticket.”
Me: “I’m sorry, ma’am, but since the ticket price is less than $300, the coupon isn’t valid. Your ticket is only $220.”
Caller: “What?! That’s crazy! You will let me use this coupon! It’s my right!”
Me: “The only way I can let you use the coupon is to manually increase the ticket price to $300, but after the coupon, it would still be more than the current price of $220.”
Caller: “Do it! I must use my coupon!”
So, I did. She paid $250. The last thing she said before hanging up was:
Caller: “See, I knew you were trying to screw me out of my coupon, and you failed! I got to use it anyway!”
Related:
The Couponator 37: The Year Of Reckoning
The Couponator 36: The Counter-Coupon Cashier
The Couponator 35: Dog Food Day Afternoon
The Couponator 34: Blast From The Past
The Couponator 33: The Double Cross
Every day, we open at six and close at midnight. At 11:30 pm, the store makes an announcement that tells customers they have a half-hour before the store closes. At 11:45, there’s another announcement.
At 11:50, I get called because they need another cashier (I work in the back), so I oblige. When I head up, I can’t believe what I see: two ladies have four completely-full shopping carts. With only ten minutes left, I am furious, but it’s my job.
They put everything on the belt and I get it through in about eight minutes, which is pretty good. Their total is $545, and they proceed to hand me a stack of coupons. There are 447, to be exact — I counted. Out of those 447 coupons, 112 work; the others don’t. I told the ladies why the coupons don’t work — they’re expired, they had multiples of the same coupon for one item, or they didn’t get the item that the coupon was for — but, oh, they are not going to have that.
They demand to see my manager. My manager comes over and I tell her what happened. My manager looks through every item and then gives up and overrides every coupon. That means that the three coupons they have for one box of cereal, they get it.
When they go to pay, all they owe is $25, which they paid with food stamps. Then, they get upset because their food stamps do not cover the tax that they charge for using coupons, which is $5.
Related:
The Couponator 36: The Counter-Coupon Cashier
The Couponator 35: Dog Food Day Afternoon
The Couponator 34: Blast From The Past
The Couponator 33: The Double Cross
The Couponator 32: Attack Of The Rulebreaker
