How Do You Define “Professionalism”?
Call Center, Clients From Hell, Coupon, Impossible Demands, Jerk, Retail | Right
| November 15, 2023
Client: “Hi. I can’t see where to enter a coupon code for your website.”
Me: “There isn’t one; we don’t issue coupon codes.”
Client: “Well, how am I supposed to get a discount? This is very unprofessional of you, forcing your customers to pay full price.”
Question of the Week
Have you ever served a bad customer who got what they deserved?