That Coupon Is Older Than The Employees

, , , | Right | June 22, 2017

(It is 2013. I am counting out a register at closing and find the rattiest-looking coupon I have ever seen. It is very old, wrinkled, and the paper is super soft and almost cloth-like from being folded and crumpled so many times. The expiration date is what really gets me. Even though our restaurant is really lax about expiration dates on coupons, the oldest coupons that customers usually try to use are a few months or so old.)

Me: “[Manager], look at this!”

(My manager is counting the register beside me and grabs the coupon I hand over. She too sees the expiration date.)

Manager: “1995? Well, I know one policy that’ll be changing soon!”

(The next day after a managers’ meeting, there is a sign on the bulletin board in the back room.)

Sign: “Attention All Employees: No coupons may be accepted more than a year past their expiration date!”

Will Just Coupon And On And On And…

, , , | Right | June 1, 2017

(A major retailer is going out of business at the mall where I work, and a private liquidator company is taking care of the sales. Because of this, they’re not accepting any sales in ads, and they’re not taking any coupons. I work at a well-known chain bookstore not that far away from the closing store.)

Customer: *comes up to my cash register with her books*

Me: “Did you find everything okay today?” *finishes ringing while we exchange the usual retail pleasantries*

Customer: “I have this coupon as well.” *hands me a coupon from [Major Retailer] for 50% off a single item*

Me: “Ma’am, I’d love to accept that, but it’s for [Major Retailer].”

Customer: “Well, when I went to use it there, the lady told me I could use it at any other store but there.”

Me: “Ma’am, I think she meant any [Major Retailer] that isn’t going out of business.”

Customer: *obviously confused* “But she said any other store. Can I use it or not?”

Me: *just not feeling it* “Unfortunately, since your items are already on sale, I’m afraid I can’t use your coupon.”

Customer: *sighs and stuffs her coupon back in her purse, pays, and leaves*

(I just know she went to the next store on her list and tried to use that coupon again.)

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