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The Couponator 30: Managerial Override

, , , , | Right | September 30, 2021

In my early days as a cashier, I’m ringing up a guy for some paints. His next purchase is some books, with coupons, of course.

Me: “I’m sorry, but our coupons don’t work on books.”

Customer: “I knew you’d say that. You know, I’ll call the general attorney to get this place shut down!”

Me: “Uh… excuse me?”

Customer: “Yeah, don’t think I won’t! I got on [Competitor]’s a**, and I’ll be on your a**, too!”

Me: “But I’m not the one who made the policy.”

Customer: “So? You’re working here, aren’t you?”

I know he’s blowing smoke, but at the time, I didn’t know how to prove it. Now I know that the exceptions are printed on the coupons themselves, which I would’ve pointed out.

Customer: “Your manager left in an awful hurry, didn’t he?”

Me: *Tired sigh* “I’ll go call him.”

My manager comes in. The dude’s still being an a** over a very common coupon exception.

Manager: “I’ll override it for you, sir.”

And just like that, that rotten jerk waddled away, having been rewarded for his bad behavior without so much as a thank-you. That was the day I stopped believing in the milk of human kindness.

Related:
The Couponator 29: A Cents-less Tragedy
The Couponator 28: Panic Attack!
The Couponator 27: Red Friday
The Couponator 26: Father’s Day
The Couponator 25: The Cheese Explosion

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