Cross-Species Really Gets My Goat

, , , , , , | Friendly | November 13, 2019

(I have pygmy goats which I sometimes walk on a leash at the nearby lake. Little kids often come by wanting to pet the goat, some mistaking it for a sheep. On two different occasions I have had adult women come up and ask what kind of animal I am walking.)

Me: *straight-faced* “This is a dogalope; it is a cross between a dog and an antelope.”

Woman: “I had no idea they could do such a thing!” *walks off shaking her head*

Me: *grinning to myself, also shaking my head that any adult would fall for that*

Unfiltered Story #177138

, , | Unfiltered | November 11, 2019

(An older woman, probably in her late 70’s or 80’s comes up to me while i’m working in the shoe section of the department store. It’s been very busy and there are 2-3 other customers that i’m in the middle of helping.)

Woman: “Hi there i was wondering if you could help me. I Don’t have a computer and i was looking for [specific brand of shoes].”

Me: “Yes of course we have a decent selection of that brand right here”

(I direct her to the shoes and finish up with the other customers.)

Woman: “I didn’t see the style that I wanted. I don’t have a Computer but i know you have them. I need [Specific style of the brand]”

(These shoes look like they are at least 15 years old. They are almost falling apart and i’m not sure if any manufacturer even makes them any more. Just by looking at them.)

Me: *Polite smile* “Well let me check on my computer and see if we cant find them for you.

(I check the computer which tells us every style this brand makes and how many of what we have in every store in the country.)

Me: “I’m sorry it doesn’t look like we have that style. However, We do have a wide selection of other styles from that brand here” *I show her the computer*

Woman: Can I take a look at them?

Me: Of course

(I go into the back and grab every style of [shoe brand] that we have, and even grab a couple of shoes that look either very similar to the ones she is wearing, or look/work nearly exactly the same, from a different brand.)

Me: “Here are all the [Shoe Brand] that we currently have in stock that are in your size. Also, I know they are not [shoe brand] But i found some other shoes that should be a lot like the ones you are wearing now. The only difference is that they are not [shoe brand] But on the bright side they are less expensive.”

Woman: “OH no no.. I have to have [shoe brand] I can’t wear those.”

(time passes and she has tried on every shoe.)

Woman: “I just don’t like these they don’t fit right, feel too loose, etc etc. I really need something that doesn’t feel like it will fall off my foot these are far too low. Are you sure you don’t have the ones i’m wearing?”

Me: *Types [shoe brand] into the search again* “Unfortunately it doesn’t seem that we carry those any longer.”

Woman: “Well I know you have them.”

Me: “I assure you ma’am we do not. I just checked the back and we do not carry them.”

Woman: “But i bought them here.”

Me: “I understand ma’am, but our stocks change quite often. It’s rare that we have any specific item of clothing for more then a few months.”

Woman: “Well can you check again?”

(I check the back once more, and pull up the seach result on the computer for her.)

Me: “See? I’m sorry that we don’t have the item you are looking for”

Woman: “But what about those?” *points to a pair of shoes on the screen* “Do you have those?”

Me: “Yes we do ma’am. You are wearing those right now actually.”

Woman: “Oh… well they look different in the picture. I still don’t like them. Are you sure you don’t have the [specific shoe brand style] ?”

Me: “Yes ma’am i’m very sure. It seems that we, unfortunately, don’t carry that style any longer.”

Woman: “Oh ok I understand”

(This woman walks away FINALLY and walks 15 feet over to one of my coworkers.)

Woman: “Do you have [same specific style of shoe brand]? “

We Need A New Charity For The Extra Stupid  

, , , , , | Right | November 7, 2019

(I am volunteering with a group that is collecting food donations for the troops. We are standing outside a popular grocery store handing out the list of foods we are looking for as shoppers go in. The idea is that they can purchase the items while shopping and bring them to us on the way out.)

Me: “Hello, ma’am, we are collecting food donations today if you want to donate?”

Customer: *takes the list and looks over it* “Oh, I’d love to! I just go get these items and bring them to you?”

Me: “Yes, ma’am, you just check out these items with your groceries and then bring them to us!”

Customer: “Oh, I pay for them? Never mind, then!” *throws the list on the ground and walks away*

(Apparently, she thought she could just shoplift whatever items she wanted to donate!)

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The Sum Of All Your Tears

, , , , | Right | November 7, 2019

(I am the bad customer in the story. It has been a busy day and I have just gotten out of a doctor’s appointment, one in which I found out the tendon relocation surgery I had on my finger didn’t take. Because of this, my finger is far worse off than it was before hand, and possibly needs amputation. Despite the limited function in my hand, I have managed to become a decent makeup artist. Before I left for the doctors I was notified that I had a package at the local post office; it was an in-demand eyeshadow palette I have been waiting for.)

Me: “Hi, I’m here to pick up a package.”

(I hand over my slip, and despite the news I have gotten, I am trying my best to smile.) 

Clerk: *after a moment of typing* “I am so sorry, ma’am, but it looks like it was actually lost in transit.”

(I break down crying, not so much because of the palette but because of the stress of the day. The poor clerk looks utterly terrified, and I can’t seem to explain myself between sobs. It doesn’t take long for a manager to take over, telling the clerk to head to the back. The manager informs me that because the package was insured, they will do their best to get it replaced or found. I can hardly get out a thank-you before heading outside. I sit on a bench trying to gather myself when, out of the corner of my eye, I see the clerk I dealt with getting in her car and driving off. I head back inside and end up talking to the same manager.)

Me: “Hi. I was wondering if the clerk that helped me would be back; I would like to apologize for my outburst.”

Manager: *looking aggravated* “She was actually just let go.” 

(I felt terrible and tried to explain what had happened and that it wasn’t the clerks fault at all. The manager only seemed half-interested in my story and tried to offer me free shipping to mitigate the situation, which I declined. I felt awful the whole way home. I ended up calling customer service once I got home, and they, too, also offered me something to make the issue better; however, once I explained myself better, they seemed to be more understanding. I didn’t think anything would come of it, and the whole situation kind of went to the back of my mind. About a month later, I walked into the post office and saw the same clerk working behind the counter. I apologized profusely, and she just kept telling me over and over again that it was okay. She told me she couldn’t accept gifts, but I still slipped her a Visa gift card to make up for it all. To the post office clerk, I am so sorry that I put your job in jeopardy. I shouldn’t have let my emotions get the best of me.)

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The Bridges Of Maddening County

, , , | Right | November 5, 2019

(I call a new client — who lives over an hour away from the clinic — at the request of a doctor to set up an appointment so her dog can be evaluated for surgery. New clients usually have questions about costs and policies, but this one throws me for a loop.)

Me: “We’ll see you on Saturday at 11:30.”

Client: “Oh, can you tell me how to get there and avoid the major highway?”

Me: “You mean, take [Road]?”

Client: “Yes, but I need you to tell me if there are any bridges on that road. I cannot drive over any bridges.”

Me: “Uh, I think the last time I drove to [Office] on [Road] was over ten years ago, so I would have to say I really am not sure.”

Client: “Oh. Okay. Thanks, anyway. Maybe you could tell me if [Road] has any curves or hilly spots? I don’t do well driving over bridges, curves, or hills.”

Me: “Uh… I’m not sure about the hills or curves on [Road]. I’m sorry I can’t help you more.”

Client: “That’s okay. See you Saturday!”

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