Unfiltered Story #182348

, , | Unfiltered | January 17, 2020

My husband, one year old daughter and I are eating out for dinner. Our waitress has been great and my daughter has been interacting with her by saying hi and blowing kisses at her every time she comes to our table. One of the times she comes over my daughter is intrigued by her apron and the contents in it and tries to grab at it.

Me: (I reach over and gently stop my daughter from grabbing at the waitresses pens): “Daughter” it’s not polite to grab other people’s stuff. That doesn’t belong to us.

Waitress: (teasing) Oh she can have all the money in there. (Leans towards my daughter) Just don’t take my pens cutie!

When Sales Tax Attacks

, , , , , | Right | January 16, 2020

(I work in a discounted retail store in Colorado, where the tax rate in my city is currently 8.02%. I’m the acting manager at the moment, but the store manager is in the building doing her office work and would prefer not to be disturbed. I get called up to the registers for a customer issue.)

Me: “What seems to be the problem?”

Customer: “Your cashier falsely charged me tax on my purchase,”

Me: “I’m… sorry, what do you mean by falsely?”

(The man takes out his driver’s license and throws it on the counter, along with his credit card. His license says he’s from Washington state.)

Customer: “You charged me 8.02% tax. I’m from Washington, so I don’t pay taxes.”

(I look over at my cashier, who just shrugs, like she’s already tried to explain it to him, but he’s not having it. I send her to another register so she can continue to check out the line of customers that has developed behind this man.)

Me: “Sir, it really doesn’t matter if you’re from Washington or not. You’re shopping in Colorado, so you have to pay our sales tax.”

Customer: “No, that’s wrong. I don’t pay tax! You need to fix it!”

Me: “I’m sorry, but there isn’t much that I can do. Our registers automatically charge our state and sales tax, we can’t take it off,”

Customer: “You are breaking the law by doing this! You’re going to fix this! Now! I’m from Washington! I do not pay tax!”

(I’m 100% positive that I can’t get the tax taken off, or that I’m breaking the law, but I search through the register’s options to humor him. He is watching me and the screen very closely, and when I find an option for tax-exempt, he points to it.)

Customer: “There. That one. Give me that one. I am tax-exempt. I live in a tax-exempt state.”

Me: “Sir, that option is only for businesses that have applied for it. Unless you own a business, and you can show me paperwork to prove it, I can’t give you tax-exempt.”

Customer: “You will give me tax-exempt! I am from Washington. We do not have taxes there. Take the tax off.”

Me: “Sir, I can’t do that unless you have proof that you really are tax-exempt–“

Customer: “GIVE ME THE TAX-EXEMPT NOW!”

(We’re going around in circles, and I don’t tolerate people yelling at me. I tell him if my answer cannot satisfy him, then I would be more than willing to call in my store manager, but she will give him the same answer. He has me call her, and when she comes up to customer service and I explain everything, lo and behold, she tells him the exact same thing.)

Customer: “NO! I do not pay tax! I am from Washington!”

Store Manager: “Doesn’t matter. You shop in Colorado, you pay Colorado tax. It’d be the same thing if we went up to Washington. Now, you can either accept that and leave with your purchase, or we can return the items you’ve bought and refund you for the full amount, including sales tax.”

(The customer chooses to take the refund, cussing under his breath about stupid tax and stupid Colorado breaking the law. By the time he leaves the store, the line is twice the size before I started talking to him, so I stay to help check out customers. The customer I call next has heard the entire exchange between me and the Washington man.)

Customer #2: “He was lying. About the sales tax? Washington charges 6.5% state sales tax.”

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The Wheel Of Stupidity Keeps On Turning

, , , , , | Legal | January 15, 2020

(In Colorado, it is illegal to text and drive, but it is legal to talk on a cell phone or use a handheld device while driving if you are over 18. The officer in this story pulls over a driver who had his phone in one hand and a sports drink in the other.)

Officer: “You do realize you didn’t have any hands on the wheel, right?”

Driver: *in a tone that implies it’s his excuse* “Oh, but I was texting.”

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Way To Make A Boob Of Yourself

, , , | Right | January 11, 2020

(I have been the owner of my small coffee shop for about a year when I decide to bow to customer requests to add 20-ounce drinks to the menu. The week before the change, I am spreading the news to customers as they check out. One of my regulars, a polite, retired gentleman, comes in.)

Me: “I just want to let you know that I’m adding a cup size next week!”

Customer: *glancing briefly at my less-than-ample apron front and giving me a big grin* “Well, good for you, sweetie!”

(He was out the door with his coffee before I realized what had just happened.)

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Unfiltered Story #182235

, , | Unfiltered | January 10, 2020

I was working the customer service desk at the store I work at, and we were a bit slow. The only other person at the desk was my manager, who was dealing with a rather irate customer while I took some phone calls. The customer had changed the location of their order about 8 times and was now complaining about how it was taking so long to get to its new location. Because of the frequent changes, my manager was having a lot of trouble even finding the order. Eventually I got off the phone, 15 minutes later, and the customer was constantly telling my manager that he was just stupid and didn’t know how to do his job. As I was now free, my manager on the phone with some other workers trying to track down the order, the guy came over to me and calmly tells me, “Excuse me, but could you help me out? That guy has no f**king clue what he’s doing. Could you do it or maybe get me a manager?” I then had the pleasure of telling this guy that that is my manager, his face going white, me holding back laughter as he started to actually respect my manager.