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Usually, When They Shout They Have The Right, They Have The Wrong

, , , , , | Right | May 17, 2022

I’m bagging as usual when I am asked to move to a busier lane. Once there, I get surprised as a woman nearby suddenly starts yelling at one of my managers.

Customer: “How dare you? I’m your best customer and you treat me like this! I have a mask exception!” *Waves a small card around* “It’s from the department of masks!

My manager continues to try to calm her down and deescalate the situation, but even if he let her just go without a mask, she wouldn’t hear him at this point.

As she storms out of the building, she cries out this gem:

Customer: “Besides, it’s my right!”

Either she was the worst actor ever, or she had no intention to hide that she was lying about having a medical condition.

Missing Some Nuggets Of Information

, , , , | Right | May 16, 2022

It’s the beginning of lunch hour. A customer orders a fish sandwich with extra tartar on the side. We run out of little side cups, so we use a chicken nugget box. It’s the smallest we have: a four-piece.

The line grows as it is lunch hour, and the fish customer comes up to the front of the line and puts the nugget box down for all to see. He then has the smuggest look on his face as he says in a loud voice:

Customer: “I did not order nuggets! I ordered a fish sandwich with extra sauce on the side!”

I said, “Excuse me,” to the customer I was currently helping and flipped open the nugget box to show the extra sauce in said container.

He then hung his head and went back to his meal.

Do You Even Google, Bro?

, , , , | Right | May 12, 2022

I work at a gym and am currently answering calls.

Me: “Hello, thank you for calling [Gym]. This is [My Name]. How may I help you?”

Caller: “Uh, yeah. Do you know if [Restaurant] near you guys is open?”

Me: “Sorry, sir. I do not.”

Caller: “Oh. Well, could you check for me?”

Me: “Pardon?”

Caller: “Ya. Can you walk over there and see if they are?”

Me: “I’m sorry, sir. I can’t leave the building. I would suggest looking up their number and calling them to find out.”

Caller: “How would I find out their number?”

Me: “They probably have it listed on Google.”

Caller: “Can you do it for me? Call them and then call me back and let me know?”

Me: “Sorry. We are quite busy at the moment, and since this is unrelated to the gym, I won’t be able to assist you.”

He begrudgingly accepted that answer, muttering something along the lines of how I was providing poor customer service. I looked up his number in our system and no memberships popped up, so he wasn’t even a member of the gym!

A Wise Lesson Learned The Hard Way

, , , , , | Legal Right | April 19, 2022

When I worked at a call center, we were instructed that if any caller asked our location, we couldn’t be more specific than “northern Colorado.” This is because of something that happened before I was hired there but was still well-known company history.

A caller had a very severe argument with an employee at the call center. It escalated to the point that the caller asked the location of the call center. The employee gave the address, and the caller discovered that they only lived a town or two away. Hours later, the caller showed up at the call center waiting with a weapon to fight/maim the employee.

So, because of that, a policy was introduced to be vague about the call center’s location.

As A Society We’re Going In The Wrong Direction

, , , , , , | Right | April 13, 2022

This takes place when our grocery store still has arrows pointing down the aisles to help encourage social distancing. I am doing our weekly grocery shopping with my toddler. Most people aren’t following the arrows, but we have gone down the correct way of the aisle. A woman and man come down the opposite way, so I move my cart to the side to let them through. As they pass, she shoots me a dirty look.

Woman: *Turns to the man with her* “Some people are so f****** selfish! Not paying attention to the signs and just doing whatever they want!”

I point to the sign they entered past which has an X and says, “Wrong Way.”

Me: “You mean like that sign?”

She turned red, and the man just burst out laughing while she quickly left the aisle.