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Because The Internet Never Lied Before

, , , , , | Right | August 25, 2021

Our store is particularly known for bending over backward for customers when it comes to our coupon policies. I have just scanned a customer’s items.

Me: “Do you have any [Store Brand] cash?”

Customer: “Yeah, there’s a 30% coupon on the website.”

I know that we have no in-store percent coupons.

Me: “That might be an online-only coupon. We don’t have anything like that in store today.”

Customer: *Angrily* “No, the coupon said it was good in store!”

Me: “Do you have a copy of it I could scan?”

Customer: “No, you’re supposed to be able to do it yourself!”

Me: “Normally, I could, but we don’t have that coupon toda—”

Customer: *Snapping* “Then why does the website say you do?!”

Me: “I don’t know. I don’t control the Internet.”

After that, the customer got really quiet, looked at her kids a few times, and started apologizing.