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The customer is NOT always right!

She Has Too Much On Her Plate

, , | Right | February 18, 2018

(I work for a collateral recovery company. We hire guys on behalf of the bank to repossess cars. One day, I get a call from a debtor, wanting to file a claim.)

Me: “Hi, [Customer], how can I help you?”

Customer: “I need to file a claim against your towing company.”

Me: “What is the nature of the claim?”

Customer: “The people who took my car removed equipment, and now I have to take it to a mechanic to get it put back together. Who is going to pay for this?”

Me: “I can get you to our claims department to get the paperwork you will need. May I ask what the equipment was that the towing company removed?”

Customer: “My license plate.”

Me: *stunned silence*

(By the way, plates are considered your personal property, and are legally required to be removed at time of repossession.)

Customer: “Hello?”

Me: “I don’t understand. Why do you need to take it to a mechanic?”

Customer: “Because I’m a girl! I don’t know how to work on cars!”

(I’m a girl, too. I explained to her how to replace the plates using the two flat-head screws attached to her vehicle. After she started to cry, I informed her that I would call the lot and have them put the plate back on. She just had to turn around and go back there.)

Phoning In The Personal Information

, , , , , | Right | February 18, 2018

(I’m ringing up an older gentleman who is buying one bottle of wine.)

Me: “Do you have your [Store Rewards] card?”

Customer: “Not on me. My phone number is [number].”

Me: “Thanks. May I have your birthdate for the alcohol?”

Customer: “No. I don’t give out personal information.”

Littered With Hints About His Litter

, , , , , | Right | February 17, 2018

(I am working alone and a family with small children walks in. The children start running around, messing with the displays and trying to go behind the counter, while both parents ignore them and order. I am trying to both control the children and take the order at the same time. I am very much an animal person, but not so much a children person.)

Father: “Children are amazing, but they do take a lot of patience, huh?”

Me: *frustrated but still smiling* “I am actually not planning on have children. My dog is my baby!”

Father: “Yes, but you have to be patient with children.”

Me: “And that’s why I love my dog!”

(He was fuming, but his wife got the hint and quickly gained control of their three young kids. Thank you, kind woman!)

The 1950s Called; They Want Their Misogynist Back

, , , , | Right | February 17, 2018

(I work at an amusement park. I am working at a pitching game when a guest comes up to me. I wear skirts to work, as I find them more comfortable.)

Me: “Hi, sir. How are you today?”

Guest: “So, they put you at this game because you are a girl, and guys will play it just to show off.”

Me: “…”

Guest: “It’s not like you know anything about baseball.”

Me: “Actually, my brother plays baseball, and I’ve been watching his games for the past 13 years.”

Guest: “But you’re a girl. How much do you really know about sports? Not like you play them, or anything. After all, you likely only learned to cook, clean, and take care of a house.”

Me: *blank stare*

Guest: “What? Girls who wear skirts to work are always super religious and traditional.”


This story is part of our Women’s Equality Day roundup!

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The Fishy Customers Are The Most Interesting

, , , , | Right | February 17, 2018

(I’m finishing ringing up a customer and what appears to be his grandson.)

Me: *giving them their order* “Enjoy your movie!”

Customer: “Want to see something cool?”

Me: *curious* “Um… Okay.”

Customer: *holds up a picture on his cell phone of himself holding what looks like a very large fish* “I caught that myself, back in the creek over there!”

Me: *not knowing what to say* “Oh. Nice!”

Customer: “He took the picture!” *gesturing to his grandson*

Me: “Good job!”

(They took their order and left. I’m still slightly confused as to why he would want to show me that. It made for an interesting story, though!)