Unfiltered Story #163251

, , , | Unfiltered | September 15, 2019

I’ve worked at a popular restaurant that serves off-the-wall pizzas and local brews for four years, and of all the nutty things I’ve heard from customers in that time, this one, that came from a very tall and thin middle-aged woman, takes the cake.

Customer: (to my coworker, at the register) I need to speak to a manager.

Coworker: Sure, but is there anything I can help you with?

Customer: It’s about my server, actually.

(My coworker gets our shift supervisor, who politely asks what she can do.)

Customer: Look, I hope you don’t take this the wrong way, but why do you hire so many overweight girls to work here?

(The supervisor is a quick thinker but this catches even her off-guard. Within earshot, my coworker and I – two of the overweight girls in question, incidentally – exchange shocked glances.)

Customer: I mean, it’s not my business if they want to overeat, but my waitress is fat, and she’s stuffed into this tight T-shirt and daisy-dukes, and she’s…jiggling! They all are. I don’t want to see that while I’m trying to eat. It’s disgusting.

(We do have a relaxed dress code, and shorts are allowed so long as the inseam is at least 4 inches. This server’s shorts are probably 6″ or longer, and her T-shirt not clingy.)

Supervisor: (very politely) I really don’t know what to tell you, ma’am. [Server] is in proper uniform. And by the way, we choose our staff based on skills and work ethics, not on their appearance. She’s a great worker and she’s doing her best to make sure you and your party have a good time. I’m sorry that you’re offended, but there’s nothing we can do.

Customer: I want to move over there. (points to an empty table nearby, in a section where one of the slimmer servers is working)

Supervisor: That’s not going to happen. We’re on a 30-minute wait and we’re just about to seat a new party at that table.

Customer: … (pouting) I just don’t want to look at it while I’m eating. I know it’s none of my business…

Supervisor: (cheerfully) You’re absolutely right, ma’am. Thanks for your feedback, and have a great night!

(In the back, we vented our outrage by joking about sending the customer to [a national chain restaurant notorious for hiring servers based on appearance and figure], and about challenging the customer to a race across the dining room).

Karen Has Friends To Stop Her Karen-ing

, , , , , | Right | September 13, 2019

(I am a food runner, which means that I don’t take orders, I just bring food to the table. Because of this, I don’t know who ordered what, so I just name the dish and ask who it is for. Today, I am bringing two women their lunches; one ordered a standard burger and added cheddar cheese, and the other ordered our garlic tri-tip plate with a side of vegetables. Obviously, they’re two very different looking entrees, one being a burger and one being a steak. I approach the table and hold the garlic tri-tip plate out in front of me with the burger behind and underneath.)

Me: “Good afternoon, ladies! Who has the garlic tri-tip plate with a side of veggies?”

Woman #1: *looks at the burger I am holding behind the tri-tip plate and SCREECHES at the top of her lungs* “OH, MY GOD, I thought this was an entree! And I can’t do cheese!*continues screeching and whining indiscriminately, red-faced*

Woman #2: “[Friend], I ordered the cheeseburger. Your food is in her other hand.”

Woman #1: *beet-faced and stammering* “I… well… I didn’t know.”

(I set their food down without another word and walked away. Clearly, she came in that day looking to be angry about something, and the fact that her friend embarrassed her was retribution enough for me.)

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Quick Comebacks Are Tonic For The Soul

, , , , | Right | September 13, 2019

(I am sixteen, working my first job as a waiter in a restaurant. One older female diner – you know the type, aspiring middle class and very entitled – snaps her fingers to get my attention. I find this very rude, but approach her professionally anyway.)

Customer: “Get me a G&T. That’s a gin & tonic to someone like you.”

(Shocked and offended, I admittedly reply before I can think.)

Me: “Would you like ice and lemon with that? That’s frozen water and sliced fruits for someone like you.”

(The customer was shocked and asked for my manager. Luckily, the manager pulled me aside just to say “that was really great – just don’t do that again.)

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Volumetric Distress

, , , , , | Right | September 13, 2019

(I make the drinks for the restaurant. A few minutes after delivering an order to the table, the server for that section comes up to my bar.)

Server: “You’re not going to believe this.”

Me: “What is it?”

Server: “The lady who ordered the pint of soda…”

Me: “…”

Server: “…she says she wants her pint in a smaller glass.”

(We separate the drink out into two half-pint glasses, not wanting to rip her off and waste any of it seeing as she already paid. Her response?)

Customer: “I don’t understand how you expect me to drink all this!”

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E-special-ly Nasty Customers

, , , | Right | September 12, 2019

(I work at a diner near a busy road where a lot of families stop by on their way to skiing resorts. At this diner, you order and pay first and then get a beeper that signals when you can come and get your meal. A woman in her mid-40s comes and orders today’s special. Since it’s today’s special, our kitchen has everything ready for her meal and even before she leaves the checkout her food is served from the kitchen.)

Me: “Oh, your food is already ready! Here’s one special.”

Customer: “No, I want a new meal.”

Me: “Is there something wrong?”

Customer: “I won’t eat old food. I saw that plate standing there for more than ten minutes. You are just giving me some old food someone else didn’t want.”

Me: “I promise you that this came straight from the kitchen just for you. Our special is always ready which means that our chef only had to put it on a plate for you and that’s why your food came so fast.”

Customer: “No, I saw it standing there getting nasty! I want a new meal.”

(The customer got a new meal which, again, was served in just a minute while she could see the chef. When the customer went away with her food I started cleaning tables and was just happy with not having to deal with her again.)

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