Don’t Be Left To Your Own Devices

, , , , , , , | Related | October 11, 2017

Teenage Son: “I’ve got the song ‘Pompeii’ stuck in my head.”

Me: “But if you close your eyes…”

(Long pause:)

Teenage Son: “Great, now I’ve got the video for the song stuck in my head!”

It’s Snow Problem

, , , , , | Right | October 10, 2017

(It has just snowed on the weekend, so our restaurant decides to close on Monday. We open the following day, and I come in for night shift. It is about 11:35 pm and I am getting ready to close at midnight. A customer comes in.)

Me: “Hi, welcome to [Restaurant]. What can I get for you?”

Customer: “Hi. Um… I’ll have the… actually, wait.”

(I give her a confused look.)

Customer: “Was y’all closed yesterday?”

Me: “Yes, ma’am. The streets were really icy and a lot of our employees weren’t able to make—”

Customer: *cuts me off* “Are you serious?!” *She starts to yell* “I placed my order several times through the app! I called 62 times and nobody answered! I even have the call list to show you! And then I had to drive up here to find out that y’all was closed!”

Me: “I’m sorry, ma’am. We didn’t realize the weather was going to—”

Customer: “NO! YOU’RE NOT SORRY! I NEEDED THE FOOD YESTERDAY! ME AND MY KIDS WERE REALLY HUNGRY AND BECAUSE Y’ALL WASN’T OPEN WE WASN’T ABLE TO EAT ANY FOOD!”

Me: “I’m so sorry about that, ma’am. Next time, I’ll let the sky know to not make it snow so you can eat.”

Customer: “Okay! Thank you!” *walks out happy*

Don’t Sweat It; No, Seriously, Don’t Sweat

, , , , | Right | October 10, 2017

(It is summer in San Diego, around 1:00 pm, and our air conditioner is broken. It is quite warm, to say the least. We are busy, and sweating is inevitable. I have a table of two women, maybe in their 40s, and I have just returned with their drinks.)

Me: “Ladies, are you ready to order?”

(One of them hands me a napkin because of the perspiration blatantly streaming down my forehead. I take it as a kind gesture, so I pat my forehead dry.)

Customer: “It’s a bit warm, huh?”

Me: “Thank you. Yes, it is; our air conditioner is broken.”

Customer: “You know, it’s not polite to sweat in front of customers.”

Me: “Um, I’m sorry, but it’s very hot in here, and I can’t really help it.”

Customer: “Oh. You’re one of those people.”

(…wait, what?)

Unfiltered Story #97628

, | Unfiltered | October 10, 2017

(I end up going to meet some friends for dinner directly after work, so I’m still in my work clothes, which includes a T-shirt that reads “Keep Calm and Ask a Librarian.” During dinner I get up to go find the restaurant’s restrooms, but since they’re not clearly marked I end up asking the manager.)

Me: “Excuse me, where are your restrooms?”

Manager: “Shouldn’t I be asking you that?”

Me: “Uh…”

Manager: “Your shirt says to ask you.”

(I caught on at that moment, and thankfully we had a good laugh and he pointed the restrooms out to me.)

Cashing Out Some Kindness

, , , , | Hopeless | October 8, 2017

(I work for a bulk store that also has a little eatery inside where you can purchase freshly-made food like pizza and hotdogs. I am wearing slacks and a polo shirt, which is the requirement for my area. I don’t have on my lanyard with my name tag, because I’m on my lunch break in line for the eatery. There are two older ladies who are in front of me, with three or so people in line in front of them, and they look me up and down a few times before it clicks in their minds.)

Lady #1: *with a sound of concern* “Do you work here?”

Me: “Yeah, I’m on my lunch break right now.”

Lady #2: “Then you have to go in front of us!”

Me: “Oh, no, that’s fine. You don’t need to—”

Lady #1: *cutting me off and gently taking my arm to move me in front of her* “Yes, I do! You’re on a time limit; you go right ahead!”

Me: “Are you sure?”

Lady #1: “Oh, yes. We used to work for a living, too; we know how it is.”

Me: *touched, because this has never happened before* “Thank you! You know, in almost five years, you two ladies are the first people to ever let me go ahead of them.”

Lady #2: “I bet that’s because you’re not wearing your vest or your name tag! You should try that; I bet it’ll happen more often!”

(I didn’t have the heart to tell them that I don’t usually wear my name tag on my lunch breaks, because every time I forget someone sees it and spends the whole time either trying to ask me about what specials we’re going to have in six months, which they’ll know about before we do, or complaining about someone who made them wait five minutes while they helped another customer. These two ladies lit up my entire week with that little show of kindness on their part.)

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