I have never met anyone like [Coworker]. Nothing is her fault and no one can tell her otherwise. If she makes a mistake at work, well, the computer must have done it. If her kids are failing school, it’s those teachers to blame.
Most of us are used to her now and tune her out. Even her boss just straight-up ignores her bulls*** unless it’s a big mistake. It’s such a daily experience and “normal” that no one considers what would happen if, say, a senior director from another office got into range of the [Coworker] propaganda weapon that is her mouth.
It is me that notices first. She leaves the office and finds the meeting room the director is using and invites herself in. I rush back to the office and find [Coworker]’s boss.
Me: “You know the visiting director?”
Boss: “Don’t I ever. I have a session with him later. I am not looking forward to that.”
Me: “Well, [Coworker] has found him and is talking his ear.”
Boss: “Oh, right.” *Realises* “Oh, s***!”
He rushes past me and to the office. I think they will be straight back, but over an hour later, I’m called into the room.
Director: “And you are [My Name]? Is that correct?”
Me: “That’s me. Can I help?”
Director: “There seems to be some ‘confusion’ about the systems and issues. You are in the right role to help clarify?”
Me: “I will certainly try. What’s the issue?”
Director: “I’m told that [database] is currently down and none of the links work, and this is causing us to have—” *checks notes* “—massive delays. This is your responsibility, no?”
Me: “We had four hours of planned downtime and no further issues. Some employees didn’t follow company process and kept local copies, causing major issues.”
Director: “Hmm, interesting. What about the [software] that is way behind schedule?”
Me: “[Software] has no planned start date and is not critical to the company. It was merely mentioned as a future opportunity. Some employees do not quite understand this yet but it was well communicated.”
This carried on for some time. Each of [Coworker]’s snipes and complaints were completely fabricated or her own doing! [Coworker] got a warning and tried to transfer out of the department, but no one would take her! As it wasn’t just me she tried to blame, the whole office stopped talking to her. She probably thinks that isn’t her fault, either. But at least I don’t have to hear it all day now.