Unfiltered Story #136356

, , , | Unfiltered | January 11, 2019

(I am working concession and the 7pm rush has begun. This couple are the first of a growing line. They are fighting about what they want and they seem to not be remotely close to a decision. I opt to ask the customer behind them what she would like to order. My manager happens to be right next to me helping me manage the line).
Me: What would you like, ma’am?
Customer One: Why are you taking her order? You looked right at us and decided to help her first? We almost knew what we wanted.
Me: Sir- (He cuts me off).
Customer One: We were here first, and that means you serve us first. Do you have a manager we can speak to?
Manager: Right here, sir.
(At this point, the customer has demanded to speak with my manager privately. While I help other customers, I am not able to hear the entire conversation between the couple and my manager. I do know that my manager defended me).

Unfiltered Story #133352

, , , | Unfiltered | December 17, 2018

Mistaken identity story. I am shopping at a local wholesale store. Nothing that I am wearing looks like I work here and I am shopping with a cart.

Customer: “Excuse me, I need some help.”

Me: “Oh, well, uhm, I am sure there is an employee around.”

Customer: “That is why I am asking you! I need you to lift this for me!”

She is pointing at a 50 pound bag a flour. I am barely 100 pounds.

Me: “Lady,  I am too small to lift that. That is half my body weight. I am pretty sure the store would not appreciate one of their customers getting injured. I am sure there is someone around who will help you who actually works here.”

Customer: “YOU work here.”

Me: “Uhm, no, I don’t.”

Customer: “Yes, you do! I have seen you here!”

Me: “Yeah, I shop here every other week. That is it. Twice a month. They do not pay me to be here. I don’t work here.”

Customer: “Yes, you do! Now help me, or I will report you!”

Me: “Even if I did work here, which, once again, I do not, I am sure the manager would understand a tiny girl not wanting to lift that bag. Now, find someone who works here and stop yelling at me, please.”

Customer: “Typical young person! Lazy and unwilling to do their job!” She has her hand on my cart so I cannot pull away.

Me: “Listen, lady, I work elsewhere. For the last time, go get someone who actually works here. They should have vests and radios and they sure as heck are not wearing flip flops and a tank top like I am!”

Customer: “I WILL get you FIRED!”

Me: “You have to actually work someone to get fired from it.”

Store employee who happened to overhear the last part: “Ma’am, can I help you?”

Customer: “YES! Radio your manager! I want this skank fired!”

Employee: “Uhm, she does not work here.”

Customer: “Why are you sticking up for her!? I am the customer!”

Employee: “Well, she is wearing out of regulation shoes, she is holding a purse and has a cart full of product. She also has no name tag. Really, there is no reason to assume at all that she works here with us. Now, I am willing to help you.”

The lady actually starts screaming at both of us, while still not letting go of my cart. She is screaming swear words and demanding I help her, still. The store manager does end up getting radioed.

Manager: “Excuse me, what is going on?”

Crazy customer: “Your lazy b**** of an employee wont help me!”

Manager: “She does not work here. She is obviously shopping. Do you think that we let open shoes and purses on the floor for employees? And no one working here will be in a tank top.”

Customer: “HOW DARE YOU? The customer is always right! I will never shop here again!”

She storms off and I am given a coupon for a free meal at their food stand and also got a discount on my groceries.

Deposit Some Common Sense

, , , | Right | December 13, 2018

(It’s been a month since Christmas. I have cash and a couple of checks that were given to us, and I’ve not remembered to go to the bank to deposit them. After meticulously filling out the deposit slip, I walk up to the counter. Also, I’m pregnant.)

Teller: *who is the coolest lady I know* “Um… Sweetie? You want to deposit this cash, and then withdraw cash?”

Me: *blank face* “What? Oh, you’ve got to be kidding me! I’m so sorry!”

Teller: “Don’t worry, sweetie; we’ll blame it on baby brain.” *laughs*

Me: *laughing also* “Oh, man, I have been so focused on getting this deposited, it didn’t even occur to me how ridiculous it was to come down here, deposit cash, and then withdraw cash!”

Best… Shift… Ever

, , , , , , | Right | December 11, 2018

Arriving for my shift at a convenience store one summer evening, I was surprised to find the power was out. It turned out that about half a mile up the road, a dump truck didn’t put its bed down in time, and it took out the power lines!

My coworker’s shift was over, so she left. My manager had “other things to do.” I was told to put up signs and lock the doors, and I would still get paid since I had to be there. I put up printer paper signs of. “CLOSED, NO POWER.” on both doors, and proceeded to get paid to read magazines, hang out, and do nothing for almost the next six hours.

Some customers were understanding; some were not. I would like to say I was polite… but that would be lying. “What part of ‘closed’ do you not understand?” frequently came out of my mouth. With no power to the cameras, I easily got away with living out the retail dream: telling people to go away!

About 15 minutes before my shift ended, around 10:45 pm, the power came back on, and I spent the last part of my shift making sure all the machines and systems came back online.

To this day, telling people to p*** off and go away, and getting paid for it made for the best shift I’ve ever worked.

Unfiltered Story #132294

, , , | Unfiltered | December 11, 2018

It’s a pretty typical day. I work at a small store on a main street.

Customer: “I need black floor tile.”

Me: “I’m sorry, Ma’am, but I think you may be in the wrong place. We sell clothing.”

Customer: “No, this is a tile shop! I got my old tile here!”

Me: “Well, about a decade ago, there was a tile shop here, but we moved into this location in 2006.”

Customer: “Well, I want tile.”

Me: “I can look up some tile shops that may be close to here…”

Customer: “No, I don’t want their tile. I want your tile!”

Me: “But, ma’am, we don’t sell tile. We sell clothes.”

Customer: “But I liked the tile that was here. I want that exact tile. You need to get me that tile!”

Me: “Ma’am, the closest thing I have to tile here is a checkered patterned men’s shirt.”

Customer: “So you do have tile?”

Me: “No….”

Customer: “Well, let me talk to your manager then!”

-manager, who has been listening and trying not to laugh, walks over.-

Customer: “This employee wont let me see your tile. I want the same black tile that I got here last time.”

Manager: ‘Ma’am, as you can very clearly see, this is a clothing store. We don’t even have tile on the floor. She offered to look up nearby tile stores for you and perhaps one of them can help you. We sell clothing. We only sell clothing. To my knowledge, clothing and tile shops do not exist.”

Customer: “GIVE ME MY TILE!”

Manager: “Clothing. We sell clothing. Clothes. Stuff to wear. We. Don’t. Sell. Tile.”

Customer: “So, you won’t give me my tile?”

Manager: “Get out.”

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