Will Take Time To Accra-imatize

, , , , | | Learning | May 17, 2019

(I work at a college campus located where there is an extremely low, basically non-existent, population of African-Americans. On the flip side, this college does have quite a few international students from Ghana. A student approaches my desk to ask a question and I am in the process of directing them to my coworker for the best answer.)

Me: “Okay, you will just want to take this form over there–” *pointing* “–to the gentleman in the green shirt and he can take care of this for you.”

Student: *looking around* “Who?”

Me: *once again pointing* “Over to the black gentleman in the green shirt.”

Student: *instantly outraged* “You can’t say that!”

Me: *confused* “Say what?”

Student: “‘Black’ is an offensive term! He is African-American!”

Me: “Uh, well, actually [Coworker] is from Ghana sooo, no. Not African-American…”

Student: “That is racist! You can’t say someone isn’t African-American!”

Me: “Ghanese? Ghanaian? Yeah, I think it is Ghanaian… go talk to the Ghanaian gentleman in the green shirt.”

Student: “I can’t believe you won’t describe his race correctly! I will be complaining!”

(Later, my coworker wanders over after our supervisor comes and speaks to him.)

Coworker: “So, why did a student apologize to me about this entire country and why did the boss ask me if I felt discriminated against?”

Me: “Because I directed a student to ‘the black gentleman in the green shirt.’”

Coworker: “I don’t understand?”

Me: “I described you as black instead of African-American.”

Coworker: “What? But I am not American. What?”

Me: “[Coworker], do you mind if I describe you as black when sending people over who can’t figure out where to go?”

Coworker: “No. I am black; should I not say ‘the white woman’?”

Me: “Well, I offended that student on your behalf because I said black instead of African-American.”

Coworker: “But I am not American!”

Me: “I know. Is it ‘Ghanaian’?”

Coworker: “Yes, I am Ghanaian. I still don’t understand why I am to be called American.”

Me: “I think that the student forgot that you could be black and from a different country.”

Coworker: “That is stupid.” *walks off*

(It was a very awkward conversation.)

I Don’t Work Here, Does Not Work Here, Part 34

, , , | | Right | May 16, 2019

(I am shopping at a national hardware chain. I am wearing a red and black windbreaker because of the weather. As I walk around the aisles looking for what I need, I eventually notice an elderly gentleman obviously following me around. I stop and look at him.)

Old Customer: “I was wondering where the knee pad thingies were, but not the ones you wear.”

Me: “Oh, I’m sorry. I don’t work here; I’m shopping.”

Old Customer: “You know, the rubber pad things?”

Me: “I don’t work here…”

Old Customer: “…not the ones you wear.”

(It dawns on me that I am wearing similar colors to the store uniforms, so I just go with it.)

Me: “I think you might want to look in the gardening section a couple of aisles over.”

(As I am checking out, he comes up to the register with the pad in hand.)

Old Customer: “Thanks, found it in the garden section.”

(I still don’t know if he figured out I didn’t work there.)

Related:
I Don’t Work Here, Does Not Work Here, Part 33
I Don’t Work Here, Does Not Work Here, Part 32
I Don’t Work Here, Does Not Work Here, Part 31

Unfiltered Story #148851

, , , | | Unfiltered | May 3, 2019

So i work at a Sonic as a carhop, and our menu has many different food items and literally says we have over a million drink combinations. Now many people say blueberry instead of blue raspberry, an honest mistake that we half the time correct because most people just say it wrong and know what it is. However this particular night i go up to a car with four drinks with blue raspberry.
Me: Hi my name is **** how are you tonight?
(customer mumbles something like fine)
Me: ok so i have a **** is that correct.
Woman: NO!!! WE ASKED FOR THE BLUEBERRY ON ONE AND THEN AND AND A UHHHH BLUEBERRY COCONUT ON THE OTHER AND A BLUE LIMADE.
Me: oh i’m sorry ma’am but we don’t have a blueberry flavor–
Woman: WHAT DO YOU HAVE?
Me: we have a blue raspberry and a blue coconut but no blueberry.
(After a bit of the woman being rude i figured out the drinks and go inside to change it. I come back out witht the correct total)
Woman: *still screaming and being rude* THANK YOU
Me: You’re welcome ma’am and you have a nice evening.
(i hear her mumbling about them always screwing up the order, not even knowing we only had four people in the store when we were scheduled with nine)

Unfiltered Story #146808

, , | Unfiltered | April 8, 2019

(I work in college admissions in New Mexico. We frequently get students and parents that think we are not in the USA. This is one of the best):

Me: “Are you comfortable moving to New Mexico for school?”

Student: “Oh… I don’t want to go to another country for school.”

Me: “We aren’t another country.” (I notice the student lives in Colorado) “We are actually one state south of you.”

Student: “So I have to drive thru Utah to get there?”

Me: ….

Absolutely Trucking Mad

, , , , | Right | March 4, 2019

(I worked for a while at a storage facility. One afternoon, a man comes storming in and cuts me off before I can greet him.)

Customer: “I can’t believe this place! I was here first thing in the morning with a moving truck and couldn’t even get in the gate! I’m better not be charged again for this truck!”

(I panic a little hearing this. Our facility is secured with an access gate with specific hours of operation. Our angriest customers are the ones who show up out of the blue, with no appointment, at six o’clock in the morning with a moving truck full of crap. All of these customers are greeted by a closed office and a locked gate.)

Me: “I’m so sorry for the confusion. Was your gate code not working here?”

Customer: “I don’t have a gate code! I’m here to drop off this truck!”

Me: “I’m sorry, do you currently rent storage here? Or were you looking to rent this morning?”

Customer: “I’m not renting here! I’m only here to drop off this d*** truck!”

Me: *beginning to think I understand, but still cannot believe what I’m hearing* “Were you…. dropping off items for a renter here? I’m not really following. That truck isn’t ours. That’s a [Competitor] truck.” *I gesture to the giant sign hanging behind me* “We are [Company]. I’m afraid we cannot keep their vehicle on our property. We don’t even offer a moving truck, to be honest.”

Customer: “Well, aren’t you guys all the same? This is the address my GPS led me to; this is where I’m leaving the truck!”

Me: “I’m afraid I cannot let you into the property, sir.”

Customer: “…”

Me: “…”

Customer: *storms out*

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