(I’m a manager, and I’ve just transferred from a stand-alone store (with a drive-thru and a dining room) to one located within a shopping centre food court. It’s the middle of our busiest half hour of the day, as the local school kids come for lunch when the phone rings.)
Me: “[Location], [Store]. This is [My Name] speaking.”
Caller: “Hello there. How are you this afternoon?”
Me: “Well, thank you. How are you?”
Caller: “Thank you so much for asking. I’m well, too!”
Me: “I’m glad to hear…” *at this point wondering if this is a prank call*
Caller: “By the way, my name is [Caller] and I’m calling from [Solar Panel Company].”
(At this point I recognise the script, having taken these calls almost daily at my old location, On average it would take about five minutes to convince the caller that I can’t agree to install solar panels on our roof, and that anything like that is decided by our corporate offices.)
Me: “Listen, I’m going to stop you right there.”
Caller: *continues with script about government rebates*
Me: “Listen! You’ve called a store located within a food court. You need to do some research before calling random businesses. I do not own the roof or the building. Please do not call this number again.” *hangs up*