Tighten Your Purse Strings

, , , , , | Legal | October 28, 2018

(I am in my junior year of college. My friend and I go to a local fabric and craft store to get some supplies for a sewing project we have in our fashion courses. It’s around the holidays, so it’s extra busy. While we are waiting in line to have some fabric cut, we start to hear a woman screaming across the store.)

Woman #1: “Help! HELP! I NEED SOME HELP OVER HERE!”

Me: *to friend* “Geez, someone is being demanding. Doesn’t she realize it’s busy—”

(We then hear a large crash and look behind us. [Woman #1] has another woman by the shirt collar and is smashing her into a display of greeting cards.)

Woman #1: “Help! She’s trying to steal my purse!”

Friend: “Holy s***!”

Woman #2: “No, I’m not! You’re lying! I didn’t do anything! Let me go!”

(The manager comes running to find out what is going on. Turns out [Woman #1] had her purse in the front part of her cart and while her back was turned [Woman #2] tried to grab it and run away. That’s when [Woman #1] tackled her into the card display.)

Manager: “Okay, I’ve called the police; they’ll be here to sort this out.”

Woman #2: “No! NOOOOO! I’m sorry! I’m sorry!” *sobbing* “I’ve never done this before! I’m sorry! Please don’t call the cops! Let me gooooooo!”

(My friend and I collected our fabric and checked out… clutching our purses tightly to our bodies.)

Might Be The Most Untrustworthy People In The History Of Retail

, , , , | Right | October 17, 2018

Customer #1: “What is cotton made out of?”

Customer #2: “Oh, you know, the stuff that slaves pick.”

Customer #1: “I’ve got another question for you. I want to bring this roll of twenty-five yards of fabric home, cut it into curtains, hang it up, and if I like them, I’ll come back and pay for it.”

Me: “I’m sorry, but we can’t allow product to leave the store without it being purchased.”

Customer #2: “What’s wrong with you?! You can trust her! You must live a pathetic life not being able to trust people!”

Someone Else’s Gift That Keeps On Giving

, , , | Right | October 13, 2018

(An older lady comes into the fabric store where I work. She gets some fabric and several other notions and comes to the register to check out. I ring her up and give her the total amount due. She hands me a gift card and I look at it.)

Me: “I’m sorry, ma’am, but I can’t take this. It is for [Chain Grocery Store].”

Customer: “But my son said it was good anywhere.”

Me: “Yes, ma’am, it is good anywhere at one of their stores. But this is [Fabric Store]. We can’t take it.”

Customer: “But you take gift cards, don’t you?”

Me: “Yes, but we take our own gift cards, not other stores’ gift cards.”

Customer: “But I know I’ve used gift cards here before.”

Me: “It would have been one of ours, then.”

Customer: “Then why can’t you take this one?”

Me: “Because that is a card from [Chain Grocery Store] for groceries, not one of ours for fabric.”

(This went on like this for several minutes before she pulled out a credit card and paid. She left saying she was going to get her son to come in and see why I wouldn’t take her gift card and he would straighten me out good. Not surprisingly, he never came in to straighten me out.)

Getting Her Panties In A Twist

, , , | Right | September 21, 2018

(I have quite a few people from other countries come into my store. It is pretty common for us to attempt to communicate with charades. I am working the service desk, and a woman comes up to me.)

Customer: “I need strippas.”

Me: “I’m sorry?”

Customer: “STRIPPAS! I need strippas for my panties!”

(I am staring at her as though she is insane.)

Me: “I don’t believe we sell strippers here…”

(She then takes a bag and demonstrates what panties are by holding it against herself.)

Customer: “Strippas for elastic. My elastic no good. Need strippas.”

(I figured she was talking about elastic coming out of her panties. So, I pointed her toward the fabric counter. A few minutes later she ran out of the store, screaming, “TOO MUCH!”)

Panic Buying Meets Panic Selling

, , , , , | Working | September 7, 2018

(I have anxiety and thus I have panic attacks. I do have tricks to try to prevent them, and the management at my workplace know about it. This day, for reasons unknown to me, my anxiety is high. Coupled with this, several customers accuse me of ripping them off because price changes were not made for some sale items. My break has been delayed a few hours, so as soon as I am told to go to break, I make a sprint for the break room to have a panic attack there.)

Manager: *comes in and sees me* “[My Name], are you okay?” *grabs tissues*

Me: “Anxiety bad. Customers upset.”

(With these short sentences, along with what she witnessed, the manager pieces it together. She stays until I calm down a bit.)

Manager: “Are you all right now?”

Me: “Uh-huh.”

Manager: “Good.” *she gets called on the radio* “I’ll be at the cutting counter if you need me.”

Me: “Okay.” *as she leaves, I realize something* “Before I forget, I got three email signups, one mailer, and one purchase with purchase sale.”

Manager: *befuddled, but marks this down on her clipboard* “Okay.” *mutters as she leaves* “No way am I letting her go if that’s what she can do when she’s near panicked.”

(The last comment made me laugh and helped me calm down enough to go back to work after my break.)

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