Shaking Things Up With Your Order

, , , , , , | Working | March 7, 2018

(I only live a few minutes away from my work, so I stop there frequently for a bite to eat. The previous night, when I was working, the machine that handles all of the mochas, lattes, etc., was broken, so I keep that in mind when I find a coupon with a deal giving you a free coffee drink when you buy a big sandwich. After I pull up to the speaker and get the greeting…)

Me: “Is your coffee machine working?”

Coworker: “Yes.”

Me: “Okay, I’d like to get [sandwich] and a mint mocha.”

(I get the total, pay at the first window, and go to the second window to get my food. I get my sandwich, but when my second coworker hands me my drink…)

Me: “Uh, I asked for a mint mocha, not a mint shake.”

(My second coworker looks a little confused, and the shift manager comes over to see what the deal is.)

Me: “I asked for a mocha, not a shake.” *holds up the wrong drink*

Manager: “Oh, the machine is broken.”

Me: “I even asked if it was working before I ordered.”

Manager: “I don’t have the smartest people on my shift today.” *walks away*

(I drove home with my correct sandwich and incorrect drink, still a little confused. I went to the survey website and gave my two cents about my experience, but I really couldn’t get too annoyed, as it was a free drink.)

Kids Have The Best Stalling Tactics

, , , , , , | Friendly | February 23, 2018

One time I was in a bathroom stall at a restaurant. A mother and her young child decided to go into the stall directly next to mine.

Suddenly, I saw this little, tiny kid basically crawling under our conjoined stalls. I didn’t know what to do; I was shocked. Our eyes met; he was still going for it, despite me slowly shaking my head. I was so confused.

So, I reached down, placed my fingers against his forehead, and slowly pushed him back under the stall.

Only after I left the bathroom did I realize how silly that was.

Doing A Disservice To Service Dogs

, , , , , | Working | February 19, 2018

(I have a coworker whose boyfriend apparently doesn’t have anything better to do than to hang out at our store for several hours while she’s at work. This coworker also recently found out that she’s pregnant. A customer in an electric wheelchair comes in with a service dog.)

Me: “That dog is so cute! I love dogs, and I wish I could pet it; I know you’re not supposed to pet service dogs.”

Boyfriend: “Like that’s a service dog. She doesn’t need one.”

Me: “You don’t know that. She could have seizures.”

Coworker: “Or PTSD, or diabetes, or anxiety, or depression.”

Me: “Also, a lot of people in wheelchairs have service dogs to help reach things that they can’t.”

(They walk away. A few minutes later, [Coworker] comes back.)

Coworker: “Sorry about that. He’s a d*****bag. I can’t believe I bred with him. Hopefully, my kid won’t turn out like him.”

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Counseling Is Not Their Calling

, , , , | Right | February 9, 2018

(I’m the scheduler and operator for a counseling office.)

Me: *answering phone* “Good afternoon. This is [Counseling Office], [My Name] speaking. How may I help you?”

Caller: “Uh… Who is this?”

Me: “[My Name] with [Counseling Office]. How may I help you?”

Caller: “Um. What is this place?”

Me: “We’re a counseling office.”

(I was thinking, “Shouldn’t you know, since YOU called US?”)

Needs To Address How To Impart Information

, , , , | Right | February 7, 2018

(I’m the scheduler and operator for a counseling office.)

Me: *finishing up scheduling their appointment* “Okay, you’re all set. And do you know where we’re located?”

Caller: “Oh, no. I don’t.”

Me: “All right. Our address is—”

Caller: “Wait, I’m driving and I can’t write this down. Could you text it to me or something?”

(I can’t help thinking, “Why are you calling to schedule appointments when you’re DRIVING?!”)

Me: “Certainly. Is the number you gave me a good number to text it to?”

Caller: “No, that was my home and work number. Hold on. I don’t remember my cell phone number.”

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