Unfiltered Story #203752

, , | Unfiltered | August 3, 2020

I work in the clothing section of a big chain retailer. I did not witness this, as it happened before my shift.
There were several pairs of gloves that the tag had fallen off of. A coworker was using a hand scanner and printer to print off new tags. She sets the printer down for a moment to get something from the fitting room, but takes the hand scanner with her. When she returns, the printer is missing. There is a customer standing there, but she notices that he is acting odd.
She quietly tells her suspicions to a department manager. At this point, the customer takes off running, and chucks the printer under a clothing rack and runs out the door.
I’m not sure what he was planning on doing with that printer, because it only has a few very specific uses, and can only be used with the hand scanners.

Check Yourself Before You Self-Checkout, Part 3

, , , , , | Right | August 1, 2020

I am at a bulk retailer using the self-check system. I am scanning my items when the attendant sees me and darts over toward me.

Attendant: “Sir, make sure you—”

And then I beep on a multi-pack of sauce.

Attendant: “Wow, you’re the first person all day to scan that sticker. If you scan the UPC on the jar, it crashes the system and the manager has to reboot it. It takes at least fifteen minutes and it’s why I’m over here.”

As she states that, I see a guy behind her pick up the same jars of sauce and I try to tell him.

Me: “Sir, use the one on the top—”

Beep! He scans the wrong one, crashing that system. The attendant looks crushed as the customer begins to yell at her for the system not working. I interrupt him mid-sentence.

Me: “Stop that. It’s not her fault you couldn’t scan the huge sticker on top that says three-pack. She’s doing a great job and was telling me and I attempted to tell you before you did it. You need to read if you’re going to self-check your items.”

He turned a couple of shades of red and backed down. She guided him to a register that was still working. On my way out, I thanked her again for her help and told her boss she was doing a great job.

Check Yourself Before You Self-Checkout, Part 2
Check Yourself Before You Self-Checkout

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Unfiltered Story #201679

, , | Unfiltered | July 31, 2020

I work the fitting room at a big box store. The fitting room associate is also responsible for answering all incoming phone calls.
Me: Thank you for calling (store). How may I direct your call?
Caller: I guess I need to speak to a manager or something. I live in North Carolina, and my son and his family live there. I want to buy some bikes and pay for them over the phone.
Me: I’m sorry, ma’am, but we cannot do transactions over the phone. Your best bet would be to either buy them online and have them shipped here, or maybe send them the money and have them buy it.
Caller, with attitude: Are YOU a manager?!
Me: No, but I will get you one. Please hold.
After a manager took her call, I could see that the line was lit up for a few more minutes. I really wish I knew what the manager said to her.

Unfiltered Story #201655

, , | Unfiltered | July 30, 2020

(At the time that this story takes place, I worked in a fast place that sold specifically tacos and similar items. The store was small, and had very clearly marked banners and pictures of our food all over. The customer enters the store and spends several minutes looking at our menu, which also has photos of our food next to each item.)

Customer: Taco burgers, huh?

Me: Yes, sir. I know they sound odd, but they’re actually very good!

Customer: What about your other burgers?

Me: I’m sorry? We’re a taco place, sir. Those are our only burgers.

Customer: *looks around, seeming confused* I thought this was [popular burger joint]?

Me: No, sir… They’re located just down the road from us.

Customer: Oh… Okay. *wanders out of the store, still looking incredibly confused*

Me: …Okay, then.

Are You New To… Life?

, , , , | Working | July 22, 2020

Coworker: “I don’t like [Assistant Manager].”

Me: “Why? He’s nice.”

Coworker: “He tries to tell me what to do.”

Me: “He’s our boss. That’s literally his job.”

Coworker: “I don’t like people telling me what to do.”

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