Unfiltered Story #147214

, , | Unfiltered | April 21, 2019

I work at a well-known, big box, low-price retailer. Said retailer has a sister company, which is a well-known warehouse club store.
Me: Thank you for calling (big box retailer). How may I direct your call?
Caller: Do you know how much membership is to (warehouse club)?
Me: No, I don’t.
Caller: Can you look it up somewhere?
Me: No, I’m sorry.
Caller: But your stores are connected! How do you not know! I don’t want to call them! It’s too much hassle!
At this point, I could have gotten on the walkie and asked if anyone knew, as many of the associates are members of the warehouse store, but frankly, at that point, I didn’t want to.
Me: I’m sorry, but that is what you’ll have to do. I can give you their number.
Caller grumbles about it being such a hassle, but I give him the number and hang up.

Unfiltered Story #147202

, , | Unfiltered | April 21, 2019

I work at a certain well-known, big box retailer that sells groceries as well as general merchandise. I am folding clothes in infants, which is at the edge of GM, near grocery, and a customer approaches me.
Customer: Can you help me over in grocery?
Me: That’s not really my department, but I can try. What were you needing help with?
Customer: I got some agave nectar. It rang up as $5, but I’m sure it said $3.
I go with the customer to the aisle and look at the various agave nectars. I compare them to the bottle she has.
Me, pointing to the price sign on the shelf: It says right here that it is $5. I see the smaller one next to it is $3. Sometimes products slide over into the next spot. That’s probably what happened.
Customer: It says right there that it is $3.
Customer points to small number in the corner of the shelf label.
Me, in disbelief: That’s the unit price. It tells you how much it is per pound.

They Manipulate Grass Now, Too

, , , , , | Hopeless | April 18, 2019

I’m an adult living with my parents. My mom’s chiropractor lives across the street from us. One day at an appointment, she is telling him that she is rather sore. She has to do most of the chores around the house, including mowing the lawn, because both my dad and I are recovering from surgery.

A few days later, my dad steps outside to get the newspaper and finds the chiropractor mowing our lawn for us.

Unfiltered Story #147162

, , , | Unfiltered | April 18, 2019

[I work at home as tech support for a major ISP. I take calls from people who have internet service and help them connect devices, retrieve passwords, etc. I also do basic  It’s Memorial Day]

Me: “Good afternoon and thank you for calling [ISP] how can I help you today?”

Customer: “My Internet isn’t working.”

Me: *Works in the internet department only, so that’s obvious* Okay, well we can definitely take a look and hopefully I’ll be able to get everything sorted out for you pretty quickly here.”

(We go through normal troubleshooting. And I resolve her issue within 15 minutes or so.)

Me: “So we’ve got the laptop connected to the network again, and you can get online. Is there anything else I can help you with today?”

Customer: No, thank you. I’m sorry you had to work today.”

Me: Ah… I don’t mind too much. You have a nice rest of your day.”

Customer: You too. *hangs up*

Me: … *facepalms, thinking* And just who do you think would have taken your call if we weren’t working today?

Even The Pizza Left You

, , , , , , | Right | April 17, 2019

(My husband and I order pizza, then go to pick it up. They don’t have a dine-in area, but there are four chairs lined up along the window. An elderly man is using one of the chairs, so I make my husband take one of the other chairs, and my children refuse to share the chairs. After about twenty minutes of waiting while the children are entertained with their own electronics, and my husband is zoned out on his phone, this happens:)

Elderly Man: *to my husband* “You’re so rude!”

Husband: “What?”

Me: “What? How so?”

Elderly Man: “Making her stand like that! That’s totally rude of you!”

Me: “I told him he should sit down, since my legs need to stretch, and the pressure changes have been aggravating his arthritis. I’ve been glued to a computer in a small office all day.”

Elderly Man: “Well, okay, then, that’s… Sorry. I just assumed there.”

Me: “That’s okay, yeah. I hope we don’t meet anyone who is actually rude tonight! It’s been about fifteen minutes since we got here, but I understand the wait, since we ordered several specific pizzas, and it’s a busy football night.”

Cashier: *listening in, says quietly* “Oh, thank God.”

(I was exaggerating downward; it has been at least twenty minutes. The cashier goes to confer with her manager, and the manager comes over to apologize for the wait. The kids and my husband don’t mind — they’ve got their games — but I’m thirsty, so I accept her offer of free drinks for the family. She offers the elderly gentleman a discount on his pizza, and a drink for his lengthier wait. And then, about five minutes later, another customer comes in.)

Rude Dude: *walks to counter* “I’ve been waiting 45 minutes now! I need my pizza immediately!”

Cashier: “Yes, sir, what is the name on your order?”

Rude Dude: “Forty-five minutes! I’ve been waiting!”

Cashier: “And the name on your order?”

Rude Dude: “I’VE BEEN WAIIIITIIIING 45 MINUTES!”

(This repeats at least another half dozen times, with him saying the same thing in different combinations, and the cashier offering the same question in a super sweet saccharine voice. I’m getting hangry at this point, and he’s the nearest annoyance, soooo…)

Me: “Forty-five minutes, huh? Everybody here has clearly gotten that information. But, the one thing she needs is your f****** name. So, either tell the nice lady your name, or go f*** off, and wait at least another hour elsewhere.”

Rude Dude: *gives his name and glares at the cashier*

Cashier: “Oh! Your order went out through the drive-thru five minutes ago! Have a nice night!” *turns back to the kitchen to retrieve the elderly man’s order*

Rude Dude: *screams incoherently, throws a plastic organizer full of salt, peppers, and parmesan packets into the kitchen area, and slams himself into a chair to sulk*

Elderly Man: *on his way to picking up his order, stops to address the rude dude* “Your order isn’t here, so you probably shouldn’t be, either. Now, go see if your pizza’s at home, and if it is not, do as the lady has requested. Go f*** off and wait at least an hour elsewhere.”

Rude Dude: *literally growls, then leaves*

Cashier: “Sir, that is awesome. Your order is on us tonight, and we’re so sorry for such a long wait.”

(She calls my husband’s name about five or so minutes later, and we find that they have given us an extra deep-dish pizza, a dessert, and a couple of other items that we used to order on a weekly basis, but no longer do due to household size and budget changes.)

Cashier: “Your tot—“

Manager: “Nope! No. Noooo. F*** that. This is all on us. Y’all are longtime customers, and this is the longest you guys have ever waited, and we really appreciate your patience. And you telling that guy to f*** off.”

Cashier: “Yeah! Sweet! And yeah, thanks for telling the guy to f*** off.”

Husband: *is confused*

Me: “You’re welcome. I can’t stand people that obtuse.” *laughs* “The fact that the elderly man repeated it, though… That made my week.”

Husband: “So… wait… what? We’re good here?”

Me: “Yes, I’m coming back later this week with the kids, too.”

Cashier: “[Husband], you were playing on your phone. [My Name] will explain it when y’all get home, okay?”

(When we got home, my in-laws came over unexpectedly, but thanks to the generosity of the pizzeria staff, we had enough pizza for everyone. I told everyone how we got all the pizza for free, the kids reiterated how super rude the dude was, and my husband joked that I could hire myself out as an expert snarker while I continued job hunting.)

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