Booked All Mourning, Noon, And Night
I work in a fine-dining restaurant. Thanks to some recent media coverage of our head chef, the place is booked solid for two months. I am at the host stand and take a call.
Caller: “Hello, I have a reservation under [Caller’s Name] on [date]. We need to push our reservation back by a few hours.”
Me: “Sir, your reservation is for a table of eight. I am afraid we cannot accommodate such an adjustment. We are fully booked for two months.”
Caller: “Oh, well, when is the next time you can seat us?”
Me: “Our next availability is on [date].”
Caller: “But… That’s two months from now!”
Me: “Yes, sir. That’s what being fully booked for two months means.”
Caller: “But… we have to attend a funeral on that day! We didn’t know we’d need to when we booked it! Have some compassion!”
Me: “I’m sorry for your loss, but that doesn’t mean we can manifest a new table. Would you like to proceed with the new booking?”
Pause.
Caller: *Can be heard talking to someone else in the room.* “Dear, any chance we could put your mother in the ground another day?”
