Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Dear God, We Hope They Get Overtime Pay

, , , , , | Working | March 20, 2023

I work at a popular and busy fast food restaurant. At this point in my work week, I’m overworked and exhausted. I haven’t had a decent night’s sleep in weeks and my autopilot is kicking in. I’ve been in the drive-thru for basically all my shifts, so being a robot is easy.

This shift, I’m ringing in orders on the counter during the lunch rush.

Me: “Is there anything else I can get you today, sir?”

Customer: “No, that will be all.”

Me: “All right, your total will be [price]. Please pull forward to the first window.”

Customer: “Long shift?”

Me: “Yeah. I’ve been here since 10:00 last night.”

Customer: “When are you supposed to get off?”

Me: “Four hours ago, so your guess is as good as mine.”

I started having my parents pick me up from work after that so I could get off on time and actually get sleep.

Sometimes It’s About Keeping Up Appearances

, , , , , , | Learning | March 14, 2023

At my high school, we use this assignment tracking website to, well, keep track of our assignments, and using it is a part of your grade in some classes.

One day, a substitute teacher in first period tells us to pull out our laptops, open Chrome, and go to the assignment tracker. Most students use school-provided computers, but I brought my own laptop to school, running Windows. I don’t have Chrome installed, and I don’t have admin permissions on that laptop, so I can’t install it, so I open up Firefox and log in to the tracker.

The teacher begins walking around the room, making sure we’re all doing what we’re supposed to. She stops at my desk.

Teacher: “You’re not using the right software.”

Me: “Oh, did I go to the wrong website?”

Teacher: “You have to use Chrome; Firefox will not work.”

Right as she says this, the tracker loads up fine.

I turn my laptop to face her to prove that it is working fine, but she keeps standing there, continuing to insist that I use Chrome, ignoring the other person that needs help. She goes over there to help that person, but only after telling me to open Chrome and open the tracker there.

Instead of installing Chrome, I instead download its icon from the Internet and change the Firefox icon on my taskbar to the Chrome logo.

The teacher comes back over to my desk.

Teacher: “You have to use Chrome. If not, I’ll have to write you up for not following directions.”

I pointed to the Chrome icon on the taskbar. She just scowled and went back up to the front of the room.

I didn’t get written up that day.

Here’s To Setting Boundaries!

, , , , , , , , | Romantic | March 10, 2023

Several years ago, back when I was a junior in high school — sixteen or seventeen years old — I started dating a guy who was a grade above me. This was a relationship that I really shouldn’t have said yes to in the first place. There wasn’t really anything BAD exactly, but I’ll admit that I mostly said I’d go out with him just to get him to stop asking me to go out with him.

Anyway, we start dating, and about four or five weeks in, he started asking me to go to a family wedding with him.

Guy: “It’s at the end of September, and it’s going to be down in Olympia.”

Me: “I don’t think that’s such a good idea. We haven’t been dating that long, and I don’t really know your family.”

Guy: “Oh, it’s not a problem. They all want to meet you. And I know seating’s going to be short, but if they run out, I’ll give you my seat and just go stand in the back.”

Me: “Okay, first of all, it’s too early for us to be doing something like that. I don’t really want to meet the rest of your family yet. And second, even if I did decide I wanted to go to this, there is no way you’d be leaving my side.”

He still tried to push a little more and get me to go, but I didn’t budge. As I mentioned, I started dating him for a lot of reasons that really didn’t amount to what dating should be about, even in a high-school relationship. But hey, I was a dumb teenager.

I did end up breaking up with him about three weeks later for several reasons. Things got fun six months after that when he started dating a girl from another school and also tried to ask out one from our school and hide it. Then, he tried to blame me when his girlfriend found out.

I’m so glad I dumped his a** and really sorry I went into the relationship in the first place. At least I got a cautionary tale out of it.

Typical. You Make Things More Efficient And It Gets You In Trouble.

, , , , , | Working | February 24, 2023

When I was in college, I picked up a job at a clinic; the doctor was a naturopath and a chiropractor. I didn’t really have the training, and mostly my job description was to scan patient files and upload them to an online site so [Doctor] could access stuff if he got a call while on vacation or if he was at his other location.

Because there were a TON of files to upload, and I had received no training on what they wanted me to do, I created my own process. Basically, I’d scan everything in, save it to a folder on the desktop, and then upload it to the correct patient file. I’d drop everything I’d scanned into a box at my feet, which was out of sight and out of easy reach of anyone not behind the counter, which barely had room for me and the receptionist. When the box got full, I’d go shred everything.

I kept things in the file on the desktop because the online system was free and a pain in the a**. I’d keep them accessible for when [Doctor] got annoyed and needed something right away. Don’t ask me why they thought a free system was going to function the way they wanted it to.

[Doctor]’s wife frequently came into the clinic, both to bring their kids in for appointments and just to check in on things.

One time, after I’d been there almost a year, she came in before my shift, and she needed to get onto my workstation for some reason. The workstation had a shared credential, so she logged on and saw my folder. When I got to work, she cornered me.

Wife: “Why do you have a folder on your desktop with all the documents?”

Me: “Because the online site is difficult to view things, so it’s just in case [Doctor] wants something right away. I showed him where it is if he needs it when I’m not here.”

Wife: “I don’t like that. It means that anyone can view those documents.”

While that was technically a valid point, I refrained from pointing out that everyone could technically see it on the website, anyway, if they knew what they were doing. And while they could, it was only if they knew the path, because I did have it nested under a few different ones; while the folder said, “Documents,” on the desktop, the actual files were under one that said, “Patients,” or something, and it was four levels deep.

Then, she moved on to what else I was apparently doing wrong.

Wife: “And why is this box here?”

Me: “That’s where I drop stuff once it’s been scanned. Then, when the box gets full, I go shred it.”

Wife: “Anyone can view these. Why is it sitting out here like that?”

Me: “It’s not out in the open; it’s around the corner and under the desk, there’s a lid on the box, and [Receptionist] and I are the only ones who work up here.”

Wife: “You need to be scanning everything and then shredding it as soon as you’re done. And delete that folder. You can’t save anything on the desktop.”

I didn’t bother to point out that that would take me five times as long since the shredder was a massive hunk of a beast and wouldn’t fit in our area to move it, which would have been the only logical way to make her request work in a way that didn’t involve a huge time sink.

I just sighed and changed things up to the way she wanted. A couple of weeks later, I got yelled at for taking so long to update files.

[Wife] kept trying to cut my hours and my paycheck was barely covering gas or bus fare to and from the clinic. (I was part-time, and when I started, I worked Monday through Thursday for about four hours a day; by the time we got to this, she’d cut me down to twice a week at four hours a day and wanted me to consider only working once a week.) And I kept getting in trouble for doing what she wanted. As a result of both of those things, I turned in my two weeks’ notice.

[Wife] happened to be onsite the day I gave my notice. She took one look at the letter I’d typed and said:

Wife: “Well, since you don’t want to be here anyway, you might as well just go home.”

The scary thing is that that wasn’t the worst job I’ve had.

You Can’t Pull The Cheese Over Our Eyes Anymore

, , , , , , , , | Right | February 20, 2023

I used to be a shift leader at a corporate pizza place. We had this customer who would constantly complain every time he ordered. He complained that we made his pizzas on the wrong crust or with the wrong toppings, that we gave him the wrong wings with the wrong sauce on them, and/or that we didn’t include his breadsticks. This went on for a long time until we caught on to what he was doing. My boss told him no more credits, no more refunds.

After that, we didn’t hear from him for months until one day, when he ordered carryout. The next day, he called to complain. That day, I was the manager on duty, and my server was the sweetest, most bubbly person you can imagine. Our customers LOVED her. We also had a visit from a higher-up, which comes into the story later.

The phone rang, and [Server] answered with a perfect customer service smile.

Server: “Thank you for calling [Pizza Place]. This is [Server]. Will this be for delivery or carryout?”

She listened for a moment, and the smile dropped from her face. 

Server: “I’m so sorry to hear that. Let me hand you to my manager. Please hold.”

She very quickly filled me in, rattled off exactly what the customer had ordered, and told me that she had made his wings herself, had cut the pizza, and had also been the one to give him his order, so there was no way it was wrong. I believed her; she was a good employee and she didn’t make mistakes. I also had my suspicions that it was that customer, but I had to confirm it.

Me: “Thank you for holding. This is [My Name]; I’m the manager on duty. [Server] told me there was a problem with your order from last night? Can you tell me what happened, please?”

Customer: *With an attitude* “Yeah, I ordered [wings], but I got [other wings] instead, and it was the wrong sauce. The pizza was supposed to be a [premium crust] but it was a [cheaper crust], and it was supposed to come with three toppings, but it only came with one of them!”

I recognized his voice, but decided to make absolutely sure of it. 

Me: “Thank you for bringing this to our attention. That’s definitely not what we strive for here at [Pizza Place]. Let me see what I can do. Can I get your phone number, please?”

He rattled it off, and I recognized it at this point. 

Me: “Okay, so here’s the thing. I know who you are. And I know that our store manager told you the last time you complained that you wouldn’t get any more credits or refunds from us, so no, I’m not going to remake your food, I’m not giving you a credit, and I’m not refunding you.”

Customer: “Oh, you know who I am? I bet you’d know if I came up there and spat in your face!”

Me: “Sir, I wouldn’t recommend that, because that’s assault. And you should also know that this call is being recorded. Tonight, you are not getting anything from us. You can call in the morning and talk to my manager, but I guarantee you she’ll tell you the same thing I did. Pretty sure you’re done at this [Pizza Place], the same as you’re done at the [Pizza Place] at [Location]. I told you: I know who you are. Have a great night!”

And I hung up the phone. Just then, I remembered that the higher-up was there. And he was staring at me with his mouth wide open. 

I filled him in on this customer, with the server and several others backing me up, not that I needed them; this higher-up knew me quite well as I’d been with the company for several years at this point and had gotten several recognitions for extraordinary customer service, including from the CEO’s wife, so I knew I was good.

And I was. He had no problem with what I’d done because that wasn’t a customer. 

As far as I know, that “customer” has only attempted to order once since I left for greener pastures, and he was told absolutely not by the very same store manager. Good riddance to bad rubbish.