Play Possum Until It’s Gone
(I work maintenance for a property management company and often carry a work phone to take after-hours maintenance calls.)
Me: “[Company] repair line, this is [My Name]; what can I do for you?”
Tenant: “Miss [My Name], you aren’t going to believe this. There’s a baby possum in my house. Can you send someone out to come to get him?! I’m scared he’s gonna come up my stairs and climb in my bed or something while I’m sleeping!”
Me: *trying not to laugh* “Unfortunately, ma’am, due to state laws, none of our pest control specialists can remove it. You’re going to have to call the Department of Fish and Game and see if they can come out and remove him.”
Tenant: “Are you sure you can’t send someone out sooner?”
Me: “I’m sure, ma’am. It would be illegal.”
Tenant: “Okay. I don’t think they’re open right now so I guess I’ll have to call them in the morning. Miss [My Name]?”
Me: “Yes, ma’am?”
Tenant: “Possums can’t climb stairs, can they?”
Me: “I think you should be safe if it’s small enough.”
Tenant: “Okay. Okay, thank you, Miss [My Name].”
(She called me the next morning to tell me the saga of how her neighbor came over and managed to herd the baby possum out of her home.)