I am ringing up customers at around seven at night. A lady with beautiful purple hair and her friend walk up wanting to buy wine.
Me: “I need to see your IDs, please.”
She hands me hers. She’s over twenty-one, but her friend doesn’t have her ID.
Me: “I’m sorry but I can’t legally sell this to you.”
Customer: “But I’m the one buying it?”
Me: “Ma’am, it’s the law. I can’t tell how old your friend is.”
She argues with me more, and I have no idea how to handle it other than to be polite since she is the first customer to really blow up on me.
Customer: “Fine! I’ll send my friend to the car and go find someone who isn’t a c*** to check me out.” *Leaves*
Me: “Ma’am, you forgot your mini Rubik’s cube!”
She comes back and gets it.
Me: “Have a good night!”
I told the manager working and he told me that he would have banned her from buying it if I’d told him sooner about her. Oh, well. Karma has a heck of a bite to lay on her. Be nice to us; we’re trying not to end up in jail!
Related:
No Underage Understanding, Part 2
No Underage Understanding