A Sizeable Problem
(I work at a fast food restaurant. For some reason, people don’t seem to understand sizes. I am often on the drive-thru, and you would not believe the frequency with which these exact exchanges occur, with multiple customers.)
Me: “Hi, what can I get for you?”
Customer: “I’ll just have a #1.”
Me: “What size would you like that combo?”
Customer: “[Soda].”
Me: “Okay, and what size?”
Customer: “[Soda].”
Me: “Small, medium, or large?”
Customer: “[Soda].”
Me: *over-enunciating* “Do you want the fries and drink small, medium, or large?”
Customer: “Actually, make that a [Other Soda].”
Me: *picks random size for them* “Thank you. Please pull forward.”
(Another incident: a customer goes through the process of ordering whatever food, and then…)
Me: “Small, medium, or large?”
Customer: “What does that mean?”
Me: “What size do you want [Item] in?”
Customer: “What does it come in?”
Me: “It comes in either small, medium, or large.”
Customer: “I’ll take a regular.”
Me: “So, you want that in a medium?”
Customer: “No, just give me the regular size.”
Me: “Okay, I’ll make that a small.”
Customer: “Just give me whatever size it comes in!”
Me: *picks size for them* “Thank you. Please pull forward.”
(Plot twist: sometimes the customer really wants “extra large,” which is not an actual size here, and pulls all the way back through the line to have us get their order “right.”)