Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

You Gotta Prioritize, Dude

, , , , , | Working | August 21, 2021

I booked a trip to Mallorca, Spain; however, it was cancelled at the last minute for obvious reasons during the current health crisis. I had spent a long, depressing year cooped up in my apartment, had been laid off from my job of eight years as my employer was teetering on the brink of bankruptcy, my birthday was coming up… I really wanted an escape!

I returned to the same travel agency from where I had booked my previous excursion and patiently waited nearly a half an hour while the only available agent was with another customer. When it was finally my turn, the agent and I discussed visiting the Canary Islands. He showed me an attractive package.

Me: “I’ll take it!”

And whipped out my credit card.

Suddenly, a fairly attractive older woman looking to be somewhere in her forties appeared in the doorway. She was sporting a plastic-foil-tight leopard-spotted dress that extended just below her butt and no further, and she was wearing more makeup than Marilyn Manson.

Agent: *To me* “Could you excuse me for just two minutes? This lady here had something booked, and she’s going to pay, sign some papers, and be right out of here. Two minutes, tops.”

Internally annoyed at being bumped back into the waiting queue even though it was clearly MY turn — not to mention that I literally had my credit card out and ready to do business — I said that would be okay, and I went back into the waiting room.

Two minutes turned into five, five minutes turned into ten, and ten turned into fifteen. I went and looked into an adjacent window to the office and observed both of them sitting at the desk, leaning forward across so close that their heads were only inches apart, and the agent had this dreamy smile on his face.

I’m sure he had that same dreamy smile on his face when he went out to the waiting room to find it empty.

He later emailed me and apologized for the “unexpected delay,” not that it benefited him at all.

1 Thumbs
459

They’re To Blame, But The Questionnaire Saves Them

, , , | Right | April 17, 2021

Me: “Thank you for calling [Travel Company]. How may I assist you?”

Customer: “You guys charged me without any reason! I never made any reservation with you!”

Me: “Okay, sir. May I ask you for the merchant’s name as shown on your bank account, to determine what the charge refers to?”

Customer: “Yes, it says [Totally Different Company].”

Me: “Well, sir, then may I suggest you get in touch with [Totally Different Company] to check your unrecognised charge with them?”

Customer: “Ah, okay. Bye.”

The only comment in the customer satisfaction questionnaire was, “F*** off.”

1 Thumbs
312

This Is Not Their Calling

, , , , , | Right | March 25, 2021

Me: “Thank you for calling [Company]; how can I help?”

Caller: “I am calling to pay my balance. My reference is [reference].”

Me: “The total is [total]. What is the long card number?”

Caller: “Wait a second, I just need to go and get my card; it’s in the other room.”

Cue me listening to them shuffle papers for a few minutes while they look for the sole reason for their call.

1 Thumbs
240

Demanding To A Fault(line), Part 3

, , , , , | Right | February 16, 2021

Customer: “Hello! I live in Chicago and am looking to book a trip to Los Angeles, but I have heard there have been a lot of earthquakes in Alaska lately. I wanted to know if you all had felt them down there and if it was safe.”

Me: *Confused* “Alaska? Ma’am, Alaska is extremely far away from us. We wouldn’t be affected by their earthquakes.”

Customer: “No! Alaska is on the west coast just like California! I want to know if you have felt the earthquakes and if it is safe! I read all about the earthquakes happening there.”

Me: “Ma’am, we haven’t felt any of the earthquakes here. Alaska is over 3,000 miles away from us.”

Customer: “Look. I just want to know if it is safe because you are both on the west coast!”

Me: “Ma’am, have you felt the earthquakes? Chicago is the same distance from Alaska as Los Angeles is.”

Customer: “Ugh, you are so unhelpful!” 

Related:
Demanding To A Fault(line), Part 2
Demanding To A Fault(line)

1 Thumbs
291

Well, They Asked!

, , , | Right | December 31, 2020

My phone rings.

Caller: “Hello, is this [My Name]?”

Me: “Yes.”

Caller: “This is [Caller] from [Vacation Package Company]. How are you doing today?”

Me: “Terrible. I just rehomed my cat and my newborn is in the hospital awaiting surgery. Thanks for calling.”

Caller: “…”

Me: *Click*

I only answered because I thought it might be the hospital.

1 Thumbs
358