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Stress About The Dress

, , , , , , | Right | October 21, 2013

(I’m an overweight woman who has always struggled with weight due to a non-functioning thyroid. I struggle to find a store that caters to larger brides until I find this one, so I go to see what they have. There’s a large woman (probably about 5’5 and 350-380 pounds) on the stage in the center of the room having a fitting done. I’m browsing the catalogs when I hear an exchange between a daughter and her mother and the manager. The daughter is a thin girl who appears spoiled with how she talks. The daughter is staring at the larger woman on the stage, and leans in to her mother.)

Daughter: “I can’t believe someone like her is actually getting married!”

Mother: “I didn’t think whales mated for life!”

(The bride-to-be has clearly heard the comments and is looking devastated. She takes a step away from the manager who is doing the fitting, but the manager stops her and walks up to the mother and daughter.)

Manager: “I can’t believe you think you’re going to get a dress from my store.”

Daughter: “Well, joke’s on you, then, because I’m actually here to pick it up! Besides, I’ve already paid.”

Manager: “Oh, you’re picking up your order? What’s the name?”

Mother: “It’s [Name].”

Manager: “All right…”

(The manager goes behind the counter, taps some things on the register, and then hands a receipt.)

Manager: “I need you to sign this.”

Mother: “What’s this?”

(The mother signs anyway.)

Manager: “That’s you signing that you have accepted a full refund for your purchase. You can find another store to get your dresses at. I just cancelled your order and am refusing you service. Now leave before I call the police.”

Daughter: “YOU CAN’T DO THIS! MY WEDDING IS IN NEXT WEEK! HOW DARE YOU!”

(The daughter starts throwing things around.)

Mother: “We had those dresses custom-made! How could you cancel her order?! Look at her!”

Manager: “I cancelled the order because I am not going to let any bride feel like she’s not worthy of marriage just because of her size. Clearly, you both feel that you are better than others, and I have no place for clients that are, frankly, a**-holes. I’m calling the police, and since I still have your card information, I’m going to charge you for whatever damages your daughter causes.”

(The manager picked up the phone. The mother grabbed her daughter and they rushed out of the door. I ended up buying my dress from them, and it was BEAUTIFUL! Turned out the manager had a daughter who had a severe thyroid disease and had struggled with weight as well!)


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Listening With Reckless A-Banned-on

, , , , | Working | July 28, 2013

([Coworker #1] has lent [Coworker #2] his MP3 player.)

Coworker #1: “Listen to this. It’s a band from South Africa.”

Coworker #2: “Oooh, I like them. But why are they banned from South Africa?”

Coworker #1: “That’s just where they’re from; they’re a band from South Africa.”

Coworker #2: “But why aren’t they allowed to play there?”

Coworker #1: “No, they are a band from South Africa. They’re not banned from playing there.”

Coworker #2: “OH, I get it!”

Coworker #3: “Best conversation ever.”


This story is part of the South Africa Roundup!

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The Convergence Of Kindnesses

, , , | Right | July 12, 2013

(I am tending to my customers’ needs, and watching the front door. A customer enters and asks for a table. I seat him and get him a cup of coffee.)

Customer: “How far is it to Quebec?”

Me: “I honestly have no idea, sir. But, if you don’t mind my asking, why are you heading there?”

Customer: “Well, I have to be at work by tomorrow, and I’m sure I would have made it if the tire hadn’t come off my truck.”

(He looks over the menu, orders, and receives his meal. As I am putting in another order on the computer, the father of the family seated at the table beside the other man approaches me.)

Father: “Excuse me?”

Me: “Yes, sir? Is there something I can help you with?”

Father: “Has the man beside us ordered yet?”

(The customer with the car problems is clearly of East Indian descent, and I immediately fear that this other man is about to make some racist comment.)

Me: “Is there some kind of problem, sir?”

Father: “No, not at all. But I was wondering if you wouldn’t mind putting his dinner on our bill.”

(I am pleasantly surprised by this, and get into the computer to add the unfortunate customer’s check to the families. The family leaves soon after. When I next check on the customer, he has finished eating.)

Me: “Is there anything else I can do for you tonight, sir?”

Customer: “No, I’m fine, thanks. Just the bill, if you please.”

Me: “Well, sir, I’m pleased to say that the family seated beside you earlier asked to pick up your bill.”

Customer: “Did they really?”

Me: *smiling* “Yes.”

Customer: *smiling* “You know, it really makes me glad to know that there are still good, kind people in the world. It gives you hope.”

(Not having anything else to do, I take some time to sit and listen to the man, as he’s expressed a desire to tell me why he’s on his way to Quebec. After having served as a soldier for some time, he grew tired of feeling as though he were living a double life, having to keep secrets from his loved ones so as to fulfill his duties. He then decided to leave the service, receiving a dishonorable discharge and losing nearly everything he owned in the process. During his time of service, he lived in Quebec and met a young woman who befriended him and showed him that there was more to life than simply having money and material possessions. The two of them ended up in a relationship that was cut short because of his constant dedication to his duties, and she claimed that it had grown hard to trust him.)

Customer: “So, I’m heading back to Quebec to see her. I have nothing left to lose but her, and I’m going to take up a job as a mechanic, get a place for the two of us, and ask her to marry me.”

(At this point, I am nearly in tears.)

Customer: “But that’s where I’m unsure. I don’t know if she’ll want to marry someone like me.”

(We talk a bit more, and I tell him that, in the time I’ve spent listening and chatting with him, he seems like a very good person, and that giving up his pension and career in the service for this woman speaks very strongly about his character. After a while, he goes out to his truck, and returns with a coin.)

Customer: “I told them that I didn’t care. I told them that I was tired of living a lie. They laughed in my face and gave me this. They told me to find someone who gave a s***.”

(The customer hands me a foreign coin and smiles.)

Customer: “So those are the words I live by: ‘Find something to give a s*** about’.”

(As he walks to the door, he thanks me, and I wish him all the luck in the world. This night at work really emphasized two things for me: A little kindness goes a long way, and if you give a s*** about something, you won’t give up on it. Whoever you are, sir, I truly wish you the best. I hope that the woman you love sees just how much you care about her, and that the two of you can spend your lives together. And to the man who paid for his meal, I will never forget the kindness you offered to another in need.)

It’s The Secret Sauce

, , , , , | Right | January 2, 2012

(I take to-go orders over the phone. This is a call from one of our daily customers.)

Customer: “I was also wondering if you had areola sauce?”

Me: “Um… sorry. What was that?”

Customer: “Areola sauce! Someone’s asking for it.”

Me: *trying not to laugh*

(In the background, someone yells and everyone starts laughing.)

Customer: “Oh, God! Is that what I said? Well, s***. That’s definitely not what I want.”

(After nearly ten minutes of laughing and getting nowhere in their order, the phone gets passed around until someone can stop laughing long enough to talk. I gave them some free dessert for making my week.)


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This Customer Defies Natural Selection

, , , | Right | June 21, 2011

(I work in a tile store.)

Me: “Do you have any questions or need any samples?”

Customer: “I do have a question on this tile in here.”

(The customer shows me a natural stone travertine that has a lot of variation through it.)

Customer: “I love the look of this tile. Can I just get this tile pattern on this one tile? I don’t like these other ones.”

Me: “Sir, natural stone varies, so no two tiles will look alike. You will get the same colors generally, but not the exact same pattern. You can see the change in the other tiles next to it. They are actually all the same tile.”

Customer: “You don’t know what you’re talking about. Tile doesn’t vary. You can make it look however you want. I saw it on TV. That ‘how to make stuff’ show.”

Me: “Sir, this is a natural material made by nature. I have no control over what patterns and colors come out of the mountain.”

Customer: “Well, you should talk to your supplier about that. This is just ugly. I hate natural stone.”