A Sizeable Problem

, , , , | Right | October 13, 2017

(I work at a fast food restaurant. For some reason, people don’t seem to understand sizes. I am often on the drive-thru, and you would not believe the frequency with which these exact exchanges occur, with multiple customers.)

Me: “Hi, what can I get for you?”

Customer: “I’ll just have a #1.”

Me: “What size would you like that combo?”

Customer: “[Soda].”

Me: “Okay, and what size?”

Customer: “[Soda].”

Me: “Small, medium, or large?”

Customer: “[Soda].”

Me: *over-enunciating* “Do you want the fries and drink small, medium, or large?”

Customer: “Actually, make that a [Other Soda].”

Me: *picks random size for them* “Thank you. Please pull forward.”

(Another incident: a customer goes through the process of ordering whatever food, and then…)

Me: “Small, medium, or large?”

Customer: “What does that mean?”

Me: “What size do you want [Item] in?”

Customer: “What does it come in?”

Me: “It comes in either small, medium, or large.”

Customer: “I’ll take a regular.”

Me: “So, you want that in a medium?”

Customer: “No, just give me the regular size.”

Me: “Okay, I’ll make that a small.”

Customer: “Just give me whatever size it comes in!”

Me: *picks size for them* “Thank you. Please pull forward.”

(Plot twist: sometimes the customer really wants “extra large,” which is not an actual size here, and pulls all the way back through the line to have us get their order “right.”)

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