Nonsense Be Thy Name

, , , | Right | November 24, 2007

(I am a video editor, teleconferencing with a client about a commercial I edited for him)

Client: “I don’t like the music you picked. Do you have anything else?”

Me: “The order said you wanted your jingle in the spot. It’s the one you had the radio stations send us…”

Client: *interrupts* “Yeah, yeah. We gotta have the jingle. I just don’t like the music that goes with it.”

Me: “So you want the jingle without the music?”

Client: “Yeah. And, like, can you take the singing out of there? Like, the music, too; can you just edit it out?”

Me: “I don’t think I understand. You want me to edit the jingle so there’s no music or singing?”

Client: “Yeah. I mean you guys can do stuff like that, can’t you? Like, with the computers you got?”

Me: “We can’t really, um, do it like that. If you don’t want the jingle sung, we could have [The Jingle’s Hook] read in the voice-over.”

Client: “No, that won’t work. You can’t just read it. We gotta have the melody in there with it.”

Me: *loathes his career choice*

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Note: Still Needs To Discover Fire And The Wheel

, , | Right | November 23, 2007

(Ten years ago, I was working for a company selling computerized cash registers. A customer called in to help me with a cash register that didn’t connect to the back office computer)

Me: “So, can you tell me the settings of the DIP switches on the cash register?”

Customer: “DIP switch?”

Me: “Oh, sorry, the small switches located on the backside.”

Customer: “Eeeerrr… there are no switches there.”

Me: “Oh, yes, there are. Right next to the power cord.”

Customer: “No. There are no switches. Not anymore!”

Me: *puzzled* “Huh? Not anymore? What do you mean?”

Customer: “Well, you know, my colleague told me that these switches might actually be what caused the problem, so I removed them.”

Me: “REMOVED THEM?!”

Customer: “Yeah, you know, removed them. With a chisel.”

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Awesome Customers Do Exist

, , , | Right | November 22, 2007

8:55 pm: I’m guarding the door at work, waiting for the last couple of customers to finish up and get the heck out. They are going kinda slow, but I can’t kick them out because they were in the store before we close.

9:05 pm: They finally got what movies they wanted and are just about to pay when another guy tries to come in.

Late Customer: “Hold on, please! I just need to get one thing!”

Me: “Sorry, sir, it’s past 9 pm. These are the last customers for the night.”

Late Customer: “But all I want to get is a PS2. Why can’t you get it for me?”

Me: “Because you came in after 9, we want to close up.”

Late Customer: “But they are getting stuff.”

Me: “They were in here before 9.”

Late Customer: “So you aren’t gonna help me? I wanna speak to your manager! Are you the manager?”

(This is the fun part, one of the women buying stuff chimes in:)

Woman Customer: “Yeah, I’m the manager and we need to get the heck out of here to go home! You should have gotten here earlier!”

Late Customer: *Flabbergasted* “Wha? Well… YOU LOST A SALE!” *storms out*

Manager: *the real one* “…Wow. Thank you very much!”

Me: “Ditto! Thanks a lot and have a wonderful night!”

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Well, That Came Out Of Nowhere

, , , | Right | November 21, 2007

(Two middle-aged women walk into the store.)

Woman #1: “I need a guitar stand for my son.”

Me: “Let me go grab one for you.”

(I go into the back for a minute and return with the stand.)

Me: “They’re $18.95 plus tax.”

Woman #2: “You’re an animal.”

Me: “Excuse me?”

Woman #2: “You’re an animal. It’s a good thing.”

Me: “All right, then.”

Woman #2: *to [Woman #1]* “I don’t know why people always get confused when I tell them that…”

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Why Asking Why Is A Bad Idea

, | Right | November 20, 2007

Customer: “Oh, and could I also get a glass of milk?”

Me: “I’m sorry, but we don’t sell milk.”

Customer: “Why not?”

Me: “Well, let’s see. I could make up a reason involving the phrase ‘health codes,’ I could act dumb and just get the manager, or I could just be a total jerk about it, but at the end of the day, you’re still not gonna get a glass of milk, so how about we just skip that whole thing?”

Customer: “…okay.”

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