I get a call from my leasing company about my apartment while I’m at work. They leave a voicemail asking me to call them back. I get another call about an hour later, from the same office, but a different extension and person. They leave virtually the same voicemail.
Twenty minutes later, I get an email from my leasing company asking if I can come in the following day before 2:00 pm.
Finally, I’m a little fed up with them leaving me vague messages, so I return the email.
Leasing Agent: “Please come to the office tomorrow before 2:00 pm. Thanks.”
Me: “I’m at work all day today, and I’m also at work tomorrow during the hours you’re open. What is this in regards to?”
Leasing Agent: “This is in regards to your apartment. Thanks.”
I internally facepalm.
Me: “Yes, I was able to figure that out, considering you’re my leasing agent. Again, I am unable to come into the office either today or tomorrow during your hours, so could you please tell me what this is about? If we can handle this over email, that would be ideal.”
Leasing Agent: “It is about your apartment. I’ve put you down for a meeting tomorrow at 2:00 pm. See you then.”
Frustrated and realizing they aren’t understanding what I’m trying to say, I ask my boss if I can take my lunch break the following day at 1:45 so I can go to my leasing office. He agrees to let me go.
When I arrive at the office, no one working has any idea that I was supposed to come in or what the meeting is to be about, so I ask that they leave a note for whoever emailed me to call me back the following day. I also give them my work hours so they can tell the agent when not to call me.
Sure enough, the next day, I receive an email during my work hours from the first leasing agent.
Leasing Agent: “Your account with us has been flagged as you did not make any effort to attend your mandatory scheduled meeting.”
I’d had enough. I took my break to call the leasing office and immediately asked for the supervisor. I explained the situation to her and she checked the email log to find the leasing agent in question.
It turned out it was the leasing agent they had just let go, who still had access to the main email account. They subsequently changed all work-related passwords and offered me a free cleaning service to apologize for the confusion.