Getting Her To Stop Is Like Trying To Make Fetch Happen

, , , , | Right | January 16, 2020

(Today is October 3rd, it is Wednesday, and I am wearing pink. I’ve decided to get dinner from a well-known fast food taco place before going home and settling in to watch a certain movie. I get in line and am zoning out but soon realize what is happening:)

Customer: “Why did you charge me full price?”

Cashier: “That is the price of that burrito.”

Customer: “But I ordered it without meat. It should be cheaper!”

Cashier: “You can order it without something, but the price stays the same.”

Customer: “But it costs you less to make it. I should be charged less!”

Cashier: “I’m sorry, but we don’t do that here.”

Customer: “So, what you are telling me is that if ten of my vegetarian friends all came in and ordered without meat, you’d still charge them full price even though you’d have all that extra meat to serve to all your other customers?”

(The cashier has a deer in the headlights look. By this point, I’ve gone from slightly amused to rather annoyed because I am hungry, she’s holding up the line for other people to order, and she’s becoming more belligerent to the employee. I decide to say something.)

Me: “Ma’am, no fast food place does what you are asking. If you don’t like this policy, please complain to corporate because she’s just following policy. She can’t make any changes. You are complaining to the wrong person.” *looks at the cashier* “Can you give her the phone number for corporate?”

(I got back in line, hoping this had resolved the issue. No. The customer continued to rebuke the employee for several more minutes before she finally felt like she’d been mean enough and walked away.)

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Mouthing Off About Cigarettes

, , , | Right | January 13, 2020

(I am a librarian. One day when I’m working at the information desk, I see a woman with a cigarette in her mouth and a lighter in her hand, getting ready to light up.)

Me: “Ma’am? I’m sorry, but smoking isn’t allowed inside the library.”

Patron: *points to the cigarette* “It’s not lit, is it? Do you see smoke coming out?”

Me: “Ma’am, if you have it in your mouth, I have to assume you intend to smoke it by default.”

Patron: “Oh! Uh… sorry, my mistake.”

Me: “That’s fine. But no smoking in the library, okay?”

(At least she apologized. But yeah, I totally stick cigarettes in my mouth with no intention to smoke them all the time.)

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Sweet, Sweet Karma

, , , , , | Right | January 13, 2020

(I’m at the local mall and I decide to poke my head into the candy shop to see if there are any interesting specials. As part of the displays, the store in question sets up chocolate boxes that have cellophane in them so you can see inside and admire the designs on the candy. As I look over them, I notice that one pack clearly has a chocolate missing.)

Me: *calling over the young woman working the floor* “Miss? I think one of your display chocolates got pinched.”

Employee: *coming over and looking at the box* “Yeah, I noticed that, but I’m not worried.”

Me: “Okay, as long as someone knows about it… How do you mean, not worried?”

Employee: “We’ve had that particular box on display for months now; if that chocolate did get stolen, the thief is probably gonna get sick, and if the thief gets sick, it’s not like they can come back on us about it, because they won’t have a receipt!”

(I couldn’t deny her logic!)

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Having A Bad Tray

, , , , | Working | January 12, 2020

(I am a customer placing an order at a popular fast food restaurant.)

Me: “Hello, I’d like to place an order for here.”

(The cashier proceeds to take my order.)

Cashier: “Is that for here or to go?”

Me: “It’s for here.”

Cashier: “So you want a tray, right? Not a bag?”

Me: “Yes, a tray.” *thinking “Wouldn’t it be funny if he still put it in a bag?”*

(Sure enough, five minutes later, he handed me a bag with my food in it. I just laughed it off and ate my food from the bag. The guy must’ve been having an off day.)

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Unfiltered Story #182247

, , , | Unfiltered | January 11, 2020

*A customer places an order on our website on a federal holiday. We receive the order the very next morning, when we open, and sadly we are out-of-stock. An e-mail is immediately sent to the customer informing them of the issue and offering an exchange to another product.*

Our E-mail: …free upgrade to [superior product]. If you would like to accept this product, please contact us at [contact information].

Their Response: That’s fine, but since it’s delayed I’ll need to change some things.

*I looked at the dates and times of the order. They placed it at Noon on a federal holiday and we contacted them the morning of the very next business day… less than 24 hours later. Given our orders take a day or two to ship out, not to mention several more days to arrive at their location, I’m not sure how fast they were expecting this.*