A Consoling Amount Of Change

, , , , , , | Right | October 21, 2017

I am the customer here. I was just starting junior high so, naturally, I didn’t have a job at the time, but the announcement of a new game console had me excited. I started saving money from gifts, loose change, etc, and keeping it all in a glorified piggy bank.

Fast forward several months, about one month before the console launches, and I count out my money, and find I have enough for the console plus a couple games, even after tax. However, due to not having a chance to grab coin rolls, and the fact that stores need to manually count change anyway, the majority of this change is unrolled.

The console comes out, and my family brings me in to buy it, and I come in with this tin containing all of my saved-up change. I grab my games and the console and get up to the counter and buy them. The cashier greets me in a friendly manner and rings through my stuff, for a total around $400. I pay with the cash and gift cards I have amassed, leaving still around $200. Then I start having to dump the coins onto the counter, and I see the cashier’s eyes open wide.

They politely help count the change and we go as fast as we can, but it takes about ten minutes, at which point I think we’ve miscounted and I actually only have $350 total, meaning I have to put back one of my games. I start recounting the now-organised money, to make sure I have enough, but in my panic I can’t keep count. The cashier politely says I have enough, and rings me through just fine.

However, to this day I still think they said I had enough just so they could get me out of the store faster. Despite this, I still have that console and it’s my single favourite purchase I’ve ever made.

No Pods, Pads, Or Sense

, , , , | Working | October 18, 2017

Customer: “Do you sell iPods?”

Coworker: *doesn’t quite hear* “Sorry, did you say iPods or iPads?”

Customer: “iPods.”

Coworker: “Sorry, we don’t sell those.”

Customer: “Oh, okay. But you have iPads?”

Coworker: “No, sorry. We don’t sell those.”

A Case Of Elitism

, , , | Right | October 6, 2017

Customer: “Do you have iPhone cases?”

Me: “Yep, they’re right over here.”

Customer: “Do you have an iPhone?”

Me: “No.”

Customer: “Do you have a phone?”

Me: “Yep. So, what kind of case were you looking for?”

Customer: “You don’t have an iPhone?”

Me: “No, I have a Nexus…”

Customer: “Well, I want a case that’s going to really protect my iPhone if I drop it. Like, something that will make sure it doesn’t break at all.”

Me: “Okay, well, I would suggest a [Phone Protector].”

(I pick one up to show him.)

Customer: “But you don’t have an iPhone.”

Me: “No.”

Customer: “Is there anyone here who does?”

Me: “Um, probably. But I don’t need to have an iPhone to know what kind of case you should get.”

Customer: “I just want to talk to someone who has an iPhone.”

(He then turns around and finds my coworker.)

Customer: “Excuse me; do you have an iPhone?”

Coworker: “Yes.”

Customer: “What kind of case should I get?”

A Howling Tornado Of Complaint

, , , , , | Right | October 3, 2017

(Our town has an earthquake and a tornado in the same day. The earthquake is very small, but the tornado does a lot of damage to certain areas of the town, and also wipes the power out for a day and a half. Naturally, we close the store when this happens, and reopen once the power is restored.)

Customer: “I was supposed to have my computer back yesterday, but I came in to get it and you guys were closed! I want a refund!”

Tech: “We were closed because there was a tornado and there was no power.”

Customer: “I don’t care why my computer wasn’t fixed on time! I want it done now!”

Tech: “Since we were closed, because of the tornado and all, we couldn’t repair any of the computers that were booked in. We just reopened this afternoon, so I’m starting to work on them all now.”

Customer: “Well, when will it be ready?!”

Tech: “Probably tomorrow.”

Customer: “This is ridiculous! It was supposed to be ready yesterday, and now it’s not going to be ready until tomorrow?!”

Tech: “Yes. Because there was a tornado.”

Still Learning To Adapt

, , , , , | Right | September 15, 2017

(I work as a technician, fixing video games, computers, and phones. A customer comes in with a laptop that needs its track-pad reconnected. He gives me the computer, but no power cord.)

Me: “Sir, do you have the power adapter for this?”

Customer: “Oh, sure.” *hands me a wireless mouse*

Me: “Not quite…”

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