Their Teeth Will Be Going Black (Friday)
(It is Black Friday and I am pulled to cover a break on the registers. I am checking out a woman with an assortment of electric toothbrushes.)
Customer: “Those are supposed to be on sale.”
(The register only shows the actual price being rung up so it may be on sale and they don’t realize it. I grab my store device which checks prices. It’s not showing it on sale at all.)
Me: “I’m sorry, but what did you think the sale on it was? It might have been put in the wrong spot.”
Customer: “These were all supposed to be buy-one-get-one-free.”
(This instantly sets off an alarm for me because we never ever offer that type of sale, even on Black Friday.)
Me: “Ma’am, are you sure? That’s not a sale we typically offer. I can have someone double-check the price, though.”
Customer: “No, just never mind. I can’t believe this; even the department girl helped me pick this out.”
(That’s when I knew she was 100% lying. Why? The only person working that department was me and, as I said, I ended up getting pulled to the registers, and most other employees try to stay out of my area due to how difficult some of the customers are. She ended up not taking them and, when I finally went back and looked at the signs, everything was in its place and clearly marked what the sale was. All of the ones she grabbed were the expensive models not on sale at all, while the cheaper ones were on a special where if you buy one you get a $10 gift card. I honestly find it funny that of all the registers she could have gone to, it was mine.)
This story is part of our Black Friday 2023 roundup!
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