Discovered The Code That Shuts Them Up
(It’s my last day at a retail job in a women’s clothing store chain. The customer in front of me has always been unpleasant to his wife and the staff. The store credit card is in his name, not his wife’s, and he always shops with her to tell her what she can and cannot buy. He also comes into the store once a month to pay the credit card bill. Every single time, he complains about the chip reader not working yet.)
Me: “Are you paying cash, check, or debit?”
Customer: “I always pay by card.”
Me: “Please swipe your debit card now.”
(The customer removes the sign advising that the chip reader is not functional and inserts his card into the non-working chip reader.)
Customer: “The chip reader isn’t working. Why isn’t the chip reader working?”
Me: “The system isn’t updated yet. Please swipe your card, instead.”
Customer: *now really angry* “Why the h*** isn’t the chip reader working yet? What the h*** is taking so long?”
Me: “Sir, do you think that if I had the ability to write the code that would allow the point of sale system in this store read your chip in that machine that I would be standing here taking your payment?”
Customer: *suddenly subdued* “No.”
Me: “Then are you going to pay or not?”
(The customer mutely removes his card from the chip reader and swipes it. He doesn’t say a word the rest of his transaction.)
Me: “Here’s your receipt for the payment. Have a nice evening.”
(The store assistant manager has been standing next to me the whole time. I look at her and ask if I’m fired.)
Assistant Manager: “H*** no. Today you get an extra employee discount. I’ve wanted to tell that jerk off for over a year.”