When Signing In Is A Bad Sign
(I haven’t even gotten to open my email this morning when the first visitor — a hospice aide — comes in. She immediately has a bad attitude and I’m thinking “it is way too early for this s***.”)
Me: “Good morning!”
Aide: “Is one of those a bathroom?” *nods towards two doors to the left*
Me: “The second one is.” *blinks as she stomps off* “You’ll need to come back and sign in when you’re done.”
Aide: *ignores me AND the sign on the door that says it’s the office and tries the first door anyway* “It’s locked. Why is it locked?”
Me: “Because that’s my boss’s office. The bathroom is the second door.”
Aide: “Well, why didn’t you say so?” *finally goes in the door that has a large “BATHROOM” sign on it*
Me: *eye-twitch*
(I greet another visitor and chat with her for a minute while the aide goes about her bathroom business and finally comes back out, heading off in the wrong direction, away from my desk.)
Me: “Ma’am? Can you come back up here for a minute, please?”
Aide: *huffs* “What?”
Me: “I’m sorry, but you need to sign in, please.”
Aide: “Ugh, fine. Where’s the book?”
Me: “It’s this tablet, here.” *starts walking her through how to use it*
Aide: “I don’t think I need to be doing this.”
Me: “I’m sorry, everyone has to; otherwise, I can’t let you in. It’s for our residents’ security.”
Aide: “I really don’t think I need to do this, though.” *finishes signing in and starts to walk off again*
Me: “Ma’am? Please put this on!” *hands her a name badge that just printed out*
Aide: “I have to show this? Can I put it away?”
Me: “No, ma’am, you need to stick it on yourself so my coworkers know you’re okay to be here.”
Aide: “This is ridiculous.” *smacks the name badge onto her shirt, where it predictably falls to the floor because the genius didn’t take the sticky part off* “What the h***?”
Me: *barely resisting the urge to facepalm myself into a coma* “You need to peel the backing off first.”
Aide: “God, this is so stupid!” *picks it off the floor and finally sticks it to herself and stomps off into the building, b****ing under her breath*
Me: “Have a good day!”
(It wasn’t even 7:30 yet!)