Flease Don’t Bring Him In

(I’m a manager at a pet store and we do allow people to bring their pets into the store. However, we do have stipulations.)

Me: *answering phone* “Hello, [Pet Store], how may I help you?”

Caller: “My puppy has fleas; can you help?”

Me: “I think we can; we have many items to help with fleas. Can I ask you about your puppy?”

(He goes on to explain about his puppy, and it’s obvious over the phone he’s got a bad flea problem.)

Me: “I can help you right away if you come to the store. Just ask for me.”

Caller: “Okay, I’ll be right there. Is it okay if I bring my puppy?”

Me: “Sir, while we do allow pets in the store, I’m going to ask that you do not bring your puppy, because we do not want our other guests to get infested.”

Caller: “Okay, I understand. I’ll be there in about ten minutes.”

(Sure enough, about ten minutes later a man shows up, but he does have his puppy with him and it is literally covered head to toe in fleas.)

Me: “Sir, aren’t you the man I just spoke with on the phone? Didn’t I ask you not to bring your puppy?”

Caller: “Yes, but I wanted you to see just how bad it was!”

(I managed to get him to take his puppy outside. He was actually a very nice customer and very happy to have me help him out, and eventually, he did see why he shouldn’t have brought his dog into the store.)