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Angry Lady Discovers What Pharmaceuticals Are

, , , , , | Right | September 11, 2023

An angry lady stomps up to my register window, visibly irritated and offended.

Customer: *Disgusted tone* “Why do you sell drugs here?!”

Me: “…I’m sorry, what did you say?”

Customer: “I was asking why you sell drugs!”

Me: “What do you mean by that? This is a pharmacy, ma’am. Y’know, doctors prescribe medications for medical conditions; this is where they come from.”

Customer: “No, no, no, those are medicines, not drugs!”

Me: “Ma’am, all pharmaceutical medicines are drugs.”

I ended up having to call over the pharmacist to explain to this woman what a drug is because she wouldn’t listen to me.

The Dude Had ONE Job And Gave Up So Quickly

, , , , | Healthy | CREDIT: mancan71 | September 11, 2023

I work at a retail pharmacy, and I often have customers trying to find over-the-counter items. We happily get out from behind the pharmacy counter and guide people and answer questions, or we have them speak with a pharmacist for more difficult questions.

One day, a guy comes to the counter.

Guy: “Hey, my girlfriend sent me to get some melatonin for our son.”

Me: “Sure, I can help you find that”

I guide him to the kids’ section, as they have all children’s strength items there.

Me: “Which strength did you need?”

Guy: “Ugh… I don’t know…”

Me: “Well, the lowest strength is three milligrams, but there is also the five-milligram strength. Do either of those sound right?”

Guy: “I don’t know. My girlfriend is the one who usually does this stuff.”

Me: “Do you want to call or text her, then, and see if she can let you know? I can wait.”

Guy: “Nah, I’ll just head off.”

Me: *Pauses* “You’re not… gonna even ask?”

Guy: “Nah. I don’t know any of this stuff. See ya.”

And he left.

It still baffles me to this day that he would rather leave and probably get scolded later than ask and pick it up. Now, his girlfriend is probably going to be the one to pick it up. Even if he had gotten the wrong kind, so long as they didn’t open the bottle, we could have refunded him!

Someone’s “Brain Ain’t Right” Here But It’s Not Who You Think It Is

, , , , , , , , , | Right | August 26, 2023

I work in a pharmacy inside a larger store. A customer is talking to me about getting a range of prescriptions for her son — mostly ADHD medications. An older woman approaches; I learn that she is the customer’s mother and the grandmother of the sick boy.

Customer’s Mother: “Why are you getting all this crap?”

Customer: “Mom, I told you, the doctor said he needs this medication for his—”

Customer’s Mother: “Nonsense! That doctor just wants to make money from pumping [Child] full of drugs! A good parent would know better!”

Me: *Thinking I can help* “Actually, ma’am, the medications listed here are all off-brand. I don’t think the doctor is sponsoring any specific company by prescribing these.

Customer’s Mother: “Of course, you’d say that! You’re paid to lie for them!” *To [Customer]* “You need to pray harder so that The Lord sees fit to put that boy right.”

[Customer’s Mother] has been getting louder as she rants, attracting the attention of my manager.

Manager: “Ma’am, please, there’s no need to be so loud.”

Customer’s Mother: “I’ll be as loud as I d*** well please! This is about the health of my grandchild! She already went ahead and vaccinated him! That’s why his brain ain’t right!”

The grandmother then picks up the medication boxes and swipes them away.

Customer’s Mother: “We don’t need any of that crap! Jesus is the cure for all ills!”

Manager: “Then please, ma’am, tell me, when is he going to publish his research?”

Better Than Not Getting Notifications When You Need Them, I Guess

, , , , , | Working | August 18, 2023

My wife is in the hospital on Monday and Tuesday. She tells me they have sent a prescription to our local pharmacy, so I pick it up Wednesday morning before 9:00 am. (It isn’t time-sensitive.)

On Thursday, around noon, I get a text saying [Wife]’s prescription is ready.

Wife: *Confused* “I guess it’s possible they put in the antibiotic too, just in case.”

On Friday morning, I go back to the pharmacy.

Pharmacy Assistant: “That prescription was already picked up.”

Me: “Why did you send me this text, then?” 

Pharmacy Assistant: “You must have picked it up after our cutoff.”

So, apparently, if I don’t pick up a prescription before they open for the day, they will send me a reminder the following day.

The Help Starts Comin’ And It Don’t Stop Comin’

, , , , , | Healthy | CREDIT: No-Language-7256 | July 30, 2023

I have to get some regular medications from the pharmacy, which involves using a script and waiting for the pharmacist to sort it out. Usually, this will take about half an hour just because the pharmacy is always busy with other people’s stuff, as well.

I also have to take hay fever medication every day, and because I have to cycle through them (some work better at different times of the year), I generally know a bit about the ones they have stocked at the pharmacy.

The waiting area for prescription medications just so happens to be in front of the hay fever medication. I’m a naturally introverted person and will often avoid unnecessary social interaction, but I also like to be helpful where I can, especially if someone looks confused. This was one of those times, but it kind of dominoed on me.

I was about ten minutes into my wait when I saw a man in his twenties looking at the hay fever medication with sheer bewilderment on his face. After a couple of minutes of his indecision, I stepped in to offer my help.

Me: “You seem lost. What are you after?”

Man: “Uh… Just, like, something for a runny nose.”

Me: “Is it an all-the-time thing or just occasionally?”

Man: “It’s just on and off.”

Me: “I would recommend the [Pill Brand #1] since it’s the cheapest and works best for snot.”

He looked at it for a couple of seconds, shrugged, and went on his way reading the box. It was a job well done, and I went back to waiting. Or so I thought.

A second later, I got a hesitant tap on the shoulder from a woman in her twenties.

Lady: “Excuse me. Do you know which one I should use for everyday use?”

Me: “Well, it depends on what symptoms you’re trying to get rid of. Snot, cough, sneezing, or itchiness?”

Lady: “Um, I guess mostly itchiness, but occasionally, cough.”

Me: “You could go with either [Pill Brand #2] or [Nasal Spray]. If it’s mostly itchiness, I would recommend [Nasal Spray] as that works best for me. But if you don’t like nasal spray, [Pill Brand #2] does well.”

Lady: “I think I’ll go with the [Pill Brand #2]; I’ve not done nasal spray before. Thank you.”

Me: “Not a problem.”

Looking around, I saw a couple looking hopefully in my direction. With an internal sigh, I asked if they need help.

Couple: “You wouldn’t happen to know where baby formula is?”

Me: “Ah, not exactly. However, the baby stuff I have seen is in aisle four. I think it would be about halfway down since I know those are tins of some sort. I’ve not paid any attention to know what’s in the tins, though, sorry.”

Couple: “Okay, thank you. We’ll start there. Thanks.”

And off they went. At this point, I didn’t see anyone else looking like they were waiting for help, so I thought I was free to do more of my own waiting.

Then, an elderly lady snuck up behind me like a ninja.

Elderly Ninja: “Excuse me, sir. Do you know where they keep the hay fever eye drops? I couldn’t see them with any of the other hay fever stuff, and I heard you helping the other people, so…”

Me: “Of course. They keep it in the eye aisle.” *Which is fun to say, by the way* “Do you need it for itchiness or dryness?”

Elderly Ninja: “Um, mostly for dryness, I guess. I never really thought of it.”

Me: “Okay, I would recommend this one.”

I grabbed the blue-packaged [Eyedrop Brand #1].

Me: “It has a mild active ingredient for general allergies but is focused on lubricating rather than just hay fever. You could get the stronger one…” *gesturing to a red bottle* “…but I find it can dry the eyes a bit.”

Elderly Ninja: “Thank you so much. You know, you’re the only person that’s been any help in this store. You should put in an application and then ask for a raise.”

And off she wandered into the shadows, chuckling at her own humour.

Getting back to my waiting spot, I looked at the clock, and I was now only about twenty minutes into my expected half-hour wait, so I settled back in.

Pharmacist: “What was your name?”

Me: “Oh, it’s [My Name].”

Pharmacist: “Okay, give me a minute.”

He riffled through his papers for a second and then grabbed my stuff.

Pharmacist: “Thanks for helping. Here you go.”

Me: “Oh, thanks! I wasn’t expecting you to push me to the front of the queue.”

Pharmacist: “And I wasn’t expecting you to help half the customers in the store.”

And with that, I took my drugs and went home with a spent social battery.