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Customer Requests Can Be Unrealistic

, , , | Right | January 20, 2011

(I work for a large retailer at a mall as a security guard which means wearing a dress shirt and tie with a jacket. As it’s the holiday shopping season, it is impossible to find parking. I have just parked my car to go into work when I am approached by an older lady in her vehicle.)

Customer: “Excuse me, young man, are you leaving?”

Me: “No, ma’am. I just got here.”

Customer: “Why are you all dressed up?”

Me: “Well, I work at the store over here.”

Customer: “So you’re not a real person? You should give me your spot.”

Me: “Excuse me?”

Customer: “You’re not a real person. You don’t need to park here like everyone else!”


This story is part of our customer treating staff less-than-human roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!

15 Times Employees Were Pushed So Far They Had To Quit!

 

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Read the customer treating staff less-than-human roundup!

Medical Training These Days Is Shocking

, , , , , , | Right | January 6, 2011

Me: “Hello, this is [My Name] from [College] returning your call. What can I do for you?”

Student: “Hi, I was calling to find out–”

(A very loud noise erupts in the background: yelling, laughing, and a strange buzzing sound ensues.)

Student: *sounding embarrassed* “Sorry about that. I work at a hospital and it’s really quiet today. Everyone’s playing Operation (the game).”

Me: *laughing* “Ma’am, you just made my day.”


This story is part of the American States roundup!

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Flattery Is Fully Charged

, , , , , | Right | November 23, 2010

Me: “Hello! I’m [My Name] and I’ll be your server today. Are you ready to order?”

Customer: “No! You can’t serve me! You’re prettier than I am! You’re damaging my self-esteem!”

Me: *pause* “Well, you can request another server, if you like?”

Customer: “Yes! Get me another server. Someone less pretty!”

(Another waitress comes out. She’s perfectly good-looking, but visibly older than the customer whereas I’m younger, so we figured that would be okay.)

Waitress: “May I take your order, ma’am?”

Customer: “No, no, no! I asked for someone who isn’t pretty! Doesn’t this place employ ugly people?!”

(In the end, after deciding that even the male servers were far too good-looking, she left us feeling flattered, but very confused.)


This story is part of the American States roundup!

Want to read the next story? Click here!

Want to read the roundup? Click here!