I approach a table of six in their early twenties. After greeting them, I take drink orders.

Customer #1: “Can I get a Coke?”

Me: “Is Pepsi okay?”

Customer #1: “Sure.”

Me: *To [Customer #2]* “And for you?”

Customer #2: “Can I get a Coke?”

Me: “Is Pepsi okay?”

Customer #2: “Sure.”

Me: *To [Customer #3]* “And for you?”

Customer #3: “Can I get a Coke?”

Me: *Sighs* “Sure.”

Later, I drop off refills.

Me: “And here’s a refill on your Pepsi.”

Customer #3: “It was a Coke.”

I reply over my shoulder as I’m walking away.

Me: “No, it wasn’t.”

Related:
Pepsi Vs Coke: The Great War Of Our Time

I work at a Chinese buffet. We get really busy on the weekends, and there are always cars getting broken into at the parking lot. A customer comes in with security.

Customer: “My car got broken into and my stuff was stolen.”

Manager: “Okay, did you lock your doors?”

We have a sign outside that says to lock the doors of your car because we’re not responsible for the losses.

Customer: “Yes, I did.”

Manager: “So did they break your windows?”

Customer: “No.”

Manager: “But you locked your car?”

Customer: “Yes.”

Manager: “And your doors are okay?”

Customer: “Yes.”

Manager: “And the windows are not broken?”

Customer: “Yes.”

Manager: “So… how did they get in if you locked your car and there are no damages?”

Customer: “Uh… I don’t know.”

We have a meal in the local pub and some drinks. The waitress brings the bill and, after looking at it, I call her over.

Me: “Excuse me, but I think there’s a problem with the bill.”

Waitress: “I’m sorry, sir. What seems to be the problem?”

Me: “You only have us down for one round of drinks and there were two rounds.”

Waitress: “Let me check, sir.”

She goes away and returns.

Waitress: “You are quite right, sir. Thank you for your honesty.”  

I gave her a 15% tip. The next time we went back there, we were told the first drinks were on the house!

And the second time!

Sometimes, honesty pays!

I’m working at a popular restaurant in town. I’ve been there for about two years and never encountered someone as rude as this. A family with three kids come in about fifteen minutes before we close. I’m tired after a long shift so I’m a little more sensitive than usual. The family orders their food and I’m about to put their transaction through when the father decides he wants a beer. 

Customer: “Yeah, can I get a [Beer Brand we don’t carry].”

Me: “I’m sorry, sir, we actually don’t have that particular brand, but if you look at our drinks list, you can see what we have available.”

Customer: “F****** useless.”

I am a bit taken back at this because I don’t feel anything unreasonable has taken place, but I stay quiet. I put through a different drink for him and he begins to use his card to pay. He doesn’t hold it down long enough for PayWave to read his card, so I have to ask him to tap it several times.

Customer: “B****, you’d better not have charged me three f****** times.”

Me: “I’m sorry, sir, but I’m sure you won’t have been charged multiple times.”

Customer: “Worthless c*** of a waitress.”

I’m quite upset at this point, so I decide to show the family to a table as quickly as I can. I get their things together and move to seat them. My manager comes out and asks that I seat them at a different table. All of a sudden, the patron goes off and begins screaming. 

Customer: “This is f****** bulls***. Let her sit us at the f****** table she was taking us to instead of wasting our f****** time, you fat c***!”

My manager apologised and the man snatched their cups and cutlery off of me and stormed off to their own table, his wife and children in tow. I was very shaken and upset from this encounter, so I headed out the back and broke down in tears. I don’t understand how people can be so rude, especially in front of young children!

Old Woman: “So, what kind of food do you do here?”

Literally the entire menu is behind me, but I begin going through it. One of our side dishes, the chicken tikka nachodoms, has been incredibly popular.

Old Woman: “How big is the chicken tikka nachodoms? I’m not sure I can manage a full meal.”

Me: “Oh, don’t worry, its mainly a side dish we do, but it’s incredibly popular! Here is a picture of it, too!”

I point to the menu board.

Old Woman: “Okay, that sounds nice. I’ll have that, please.”

I process the order, give her a table number, and show her to the condiments stand. The order is taken out by one of the waiters as I am busy manning the till. Not even five minutes later, one of the chefs and I notice we are getting dirty looks.

Me: “Is everything okay, ma’am?”

Old Woman: “Not really. I’m quite upset by this.”

Me: “Oh, dear, what can I do to help?”

Old Woman: “I’m a vegetarian and this dish has meat in it!”

Me: “I do apologise, but the chicken tikka nachodoms does contain meat.”

A few other customers start giggling at this point.

Old Woman: “I need a fresh one without meat as I’m vegetarian!”

Me: “Sure, no problem! I proceed to let the kitchen know I need the vegetarian version of the chicken tikka nachodoms!”

I hope she got the hint by the end!

Related:
Not So Tender About The Chicken