Should Have Charged Him Every Time He Swore

, , | Right | August 13, 2020

I’m working at a popular restaurant in town. I’ve been there for about two years and never encountered someone as rude as this. A family with three kids come in about fifteen minutes before we close. I’m tired after a long shift so I’m a little more sensitive than usual. The family orders their food and I’m about to put their transaction through when the father decides he wants a beer. 

Customer: “Yeah, can I get a [Beer Brand we don’t carry].”

Me: “I’m sorry, sir, we actually don’t have that particular brand, but if you look at our drinks list, you can see what we have available.”

Customer: “F****** useless.”

I am a bit taken back at this because I don’t feel anything unreasonable has taken place, but I stay quiet. I put through a different drink for him and he begins to use his card to pay. He doesn’t hold it down long enough for PayWave to read his card, so I have to ask him to tap it several times.

Customer: “B****, you’d better not have charged me three f****** times.”

Me: “I’m sorry, sir, but I’m sure you won’t have been charged multiple times.”

Customer: “Worthless c*** of a waitress.”

I’m quite upset at this point, so I decide to show the family to a table as quickly as I can. I get their things together and move to seat them. My manager comes out and asks that I seat them at a different table. All of a sudden, the patron goes off and begins screaming. 

Customer: “This is f****** bulls***. Let her sit us at the f****** table she was taking us to instead of wasting our f****** time, you fat c***!”

My manager apologised and the man snatched their cups and cutlery off of me and stormed off to their own table, his wife and children in tow. I was very shaken and upset from this encounter, so I headed out the back and broke down in tears. I don’t understand how people can be so rude, especially in front of young children!

1 Thumbs
322