(Don’t) See How They Run

| Chicago, IL, USA | Right | August 15, 2010

Customer: “I need to find a cage for my hamster.”

Me: “I can help. Is it a Syrian or a Dwarf?”

Customer: “I don’t know. It’s really tiny.”

Me: “Probably a dwarf.”

(I show her several hamster cages but she doesn’t like any.)

Me: “If your hamster is a dwarf, he might be able to live inside a mouse cage.”

Customer: “What’s that? A mouse?”

Me: “Yes, a mouse.”

(I show her the mice we have for sale).

Customer: “I don’t think I have a hamster. I have one of these.”

Me: “You can’t tell a hamster from a mouse?”

Customer: “I can’t get a good look at them when they run across the garage!”

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Will Have To Weight A While

| Massachusetts, USA | Right | August 8, 2010

(A frequent customer comes in and tells me about her new job at a new gym.)

Customer: “Anyway, I was hoping you could put these fliers out on the registers to hand out to your customers?”

Me: “Sorry, but corporate doesn’t allow us to put out fliers for businesses that aren’t related to pet care.”

Customer: “Oh, I understand. Maybe you could keep them in the drawer and just hand them out to the fat customers?”

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Deal With The Burning Issue First

| Roseville, CA, USA | Right | August 6, 2010

(There is a small electrical fire in our backroom. I run out to the nearest placed fire extinguisher and I am literally running while pulling the pin out to put the fire out. A customer gets in my way.)

Customer: “I need you to help me find this brand of cat food.”

Me: “Ma’am, the back room is currently on fire and I am trying to get back there to put it out.”

Customer: “What!? You can’t take two minutes to help me find this cat food.”

Me: “Ma’am. unless you want this whole building to go up in flames I need to you move so I can get to the backroom.”

Customer: “I can’t believe you won’t help me! I am never shopping here again!”

Me: “I don’t care at this point I need you to move.”

(I push her cart out of the way and make it in to the backroom to get the fire out before it causes any serious damage. I then come back out with the obviously used fire extinguisher.)

Customer: “Oh…you weren’t making that up?”

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Models Are Always Catty

| Washington, D.C., USA | Right | July 26, 2010

(A couple is holding at a kitten and waiting in line at a closed register.)

Me: “Hi, would you like to buy this cat?”

Customer: “I was wondering if I could get this in a different color?”

Me: “Well, we have many different colors of kittens. If you’ll come with me I can show you some others we have.”

Customer: “Well, I mean I want this model kitten, but in a different color.”

Me: “Well, kittens don’t really work that way. They have all different fur patterns and colors.”

Customer: “Yes. I want this fur pattern but a different color!”

Customer’s husband: “Sweetie, I think she’s trying to say that the kittens will look different no matter what.”

Customer: “If she wanted to sell me something, she would look for the right model kitten! This is terrible service! How dare they! Honey, we’re going to a different pet store!”

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Hiss-terical Contest

| London, UK | Right | July 16, 2010

(It is closing time. I come across a man in the reptile section staring intently at one of our pythons.)

Me: “Sir, just to let you know, the store will be closing in about–”

(The customer silences me and continues to watch the snake.)

Me: “Sir, did you–”

Customer: “I heard you. I’ll be out in a minute. This brat mcan’t last much longer.”

(The snake moves to the side, and so does the customer. It slithers back to its original position and he  suite. I notice his eyes are quivering all this time and he hasn’t blinked once.)

Me: “Sir, forgive my asking but are you trying to have a staring contest with Archie there?”

Customer: “Yes.”

Me: “You do know snakes can’t blink, right?”

Customer: “Oh, now you tell me? I’ve been challenging this brat for the last ten minutes!”

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