Misplaced Responsibility
Customer: “Do you guys do price matching?”
Me: “Yes, we do.”
Customer: “Okay, well Wal-Mart has this vacuum on sale for $27.99 and you have it on for $34.99. Will you match that?”
Me: “Yes, that’s no problem. I just need to see a copy of the Wal-Mart flyer with that vacuum.”
Customer: “You don’t have the flyer?”
Me: “…No. We don’t carry Wal-Mart’s flyer.”
Customer: “You want me to drive all the way home to get Wal-Mart’s flyer and come all the way back here? Are you sure you don’t have it here?”
Me: “No, we don’t have Wal-Mart’s flyer.”
Customer: *angrily* “Well, you SHOULD! Jesus Christ, do I have to do everything?”
(Customer mutters and walks away.)
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