Hats Off To Recognition Skills

, | USA | Working | November 10, 2014

(I would regularly get Chinese food from the mall before work. I always wore the same black and white hat to work except on days off when I switched it out with a pink and white one. I notice the girl I regularly buy from giving me weird looks as she rings up my food.)

Me: *finally realizing what the looks are for* “Different hat.”

Girl: “I KNEW YOU LOOKED FAMILIAR!”

Walking Out On Them

| The Netherlands | Working | November 10, 2014

(About five months ago I fell pretty badly and dislocated my left kneecap. Fast forward, and I have a job interview for a chain of restaurants at the airport. During the interview I mention that I’m still recovering and that walking a lot could mean that the injury never fully recovers. The interviewer (and my current manager) assures me that it’s mostly a standing job. This turns out to be not quite that true as they regularly schedule me for a position where I walk a good ten miles every day. The following conversation went down tonight after closing up:)

Me: “Hey, [Manager], what’s my position tomorrow? Coffee desk again?”

Manager: “Nope, put you on [Walking Position].”

Me: “Again? You already had me there yesterday.”

Manager: “You shouldn’t complain. You’re a young man; you can take it. And it’s not like we always schedule you there.”

Me: “I told you that I prefer not to do it for a very good medical reason. You’ve also scheduled me there seven out of the last ten days, two of them on days where you specifically promised me you wouldn’t. So, yes, ‘again?'”

Manager: “Well, if you’d finally get your cashier’s license I could schedule you there, but since you refuse to, this is the best I can do.”

Me: “I did get the license, but then you accidentally fired me and now I can’t access the company website anymore.”

Manager: “Well, that’s really your problem.”

Me: “If that’s really what you think you can leave me of the schedule for next month.”

Manager: “Oh? Going on an unannounced vacation? That’s going to get you fired some day.”

Me: *blank stare, followed my wordless exit*

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Say Sayonara To Stupid

| Denver, CO, USA | Friendly | November 9, 2014

(I’m a waitress at a small restaurant, and have just finished serving an older woman. I turn around to see my young son and I pick him up. Note: I am very white, and my son looks prominently Asian.)

Customer: “Oh, how sweet! You adopted! Aren’t you a little young, though?”

Me: “Perhaps, but actually this little man is 50% me.”

Customer: “You’re so selfless, giving one of those poor little Chinese babies a home!”

Me: “Uh, I didn’t adopt him. He’s my biological son. He’s half Japanese. Say hello, Hikaru!”

(He says hello to her in Japanese.)

Customer: *gasp* “You need to teach this little guy English. He’s going to have a really hard time around here if he only speaks Chinese!”

(At this point, I was tremendously uncomfortable. I asked my son in Japanese to say hello in English. The woman started rambling, saying how I’m only going to make life harder for my ‘adopted’ child since I kept speaking to him in Chinese. She doesn’t notice my husband walk up. He came up, unaware of the subject, and humorously asked if his son and I are being nice. Her eyes suddenly grew very wide. She paid and hurried out the doors, leaving my husband confused and me pretty ticked.)

A New Form Of Pest Control

, | UT, USA | Right | November 5, 2014

(I am working at a popular fast food restaurant on a weekday. We are not extremely busy, but did have a fairly large drive-thru line. A man comes into the dining room and places his order wearing his work uniform. He is the only person in the dining room but he only waits about three minutes before coming to the counter to complain.)

Customer: “I have been waiting for my order for f***** ever, and want to speak with your manager, and I want my meal for free.”

(The manager comes over after hearing the customer.)

Manager: “How can I help you, sir?”

Customer: “I’ve been waiting here for f****** ever, and I expect my food now, and I expect it for free.”

Manager: “I’m sorry but we serve on a ‘first-come, first-serve basis’ and have a long line in the drive-thru. I can give you a discount on your order, but we can’t give it to you for free.”

Customer: “Your corporate offices are going to hear about your s**** service and you’ll be fired.”

(The customer storms out and I ask my manager what happened. He said this customer comes in about once a month to do this, but never wore a uniform before. It turns out the customer worked for a pest control company which our restaurant uses for routine sprays around the building. My manager calls the number on the customer’s uniform and tells them what has happened and that we’ll be using a different service from now on. A couple of days later the customer comes in again.)

Me: “Hello, sir. How can I help you?”

Customer: “I’m very sorry for how I acted the other day. Will you call my boss and ask them if I can have my job back?”

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Complaining To Have Nothing To Complain About

| MI, USA | Right | November 5, 2014

(At the restaurant all ‘extra’ items are served on the side, such as lemons for water or extra dressing, as well as a few of the sides. One of the customers has ordered a water with lemon, and this occurs after I set down her glass.)

Customer: “I said I wanted water with lemon. Why are you incapable of doing anything right?”

(I set out down the dish of lemons that was on my tray with the remaining drinks.)

Customer: “Oh, usually people forget them.”

Me: “Okay, well, are you ready to order?”

Customer: “Yes, I will have [Food], with a side of ranch, ketchup, and [several other extra items]. And you better not forget anything, I am so tired of having to ask six times for everything.”

Me: “I won’t forget anything.”

Customer: “Yeah, right; you people always forget something.”

Me: “Okay, I will do my best.”

(Since it this is a larger table, when the food is finally ready it takes three servers to carry out the food. I set the customers food down first.)

Customer: “Where is my ketchup, ranch, and [several other items]? I knew you would forget them. You are completely worthless!”

Me: “I have them but they are on the next few trays.”

(I gesture to the two servers behind me waiting with the rest of the order.)

Customer: “No, it’s not. You’re just making excuses for your incompetence.”

(The customer continues to yell at me the entire time I am passing out the food while watching me to be sure I don’t sneak back to get items that I forgot. After I am done I look at the customer.)

Me: “Is there anything else you need?”

(The customer looks at the food and starts to pout. Her husband, who has been silent this entire time, finally speaks, obviously somewhat annoyed.)

Husband: “Well, I don’t think she forgot anything did she, honey? It looks like she brought everything you wanted.”

Customer: “Well, yeah, but she only got everything so that she could make me look bad.”

(The customer did not say another word the rest of the time the were there. Instead she just glared angrily at me!)

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